The exterior to this veterinary hospital can be deceiving. It looks like a house. However the…read moreexterior is the only thing unusual about it. When Bodhi came in for his appointment we were greeted by the receptionist who already had an idea of who Bodhi was. It was really nice to know that even after a phone conversation the staff seemed to take an interest in getting to know my puppy. We only waited a minute or two until we were showed the fairly sized examination room. The room is very plain with benches and a metal examination table. Bodhi saw Dr. McLaren. Dr. McLaren is very knowledgable. She told me what to expect from the breed (Bodhi is a chihuahua) and gave me basic information about how to address them. It was good to get this kind of advice on the first consultation. Dr. McLaren went over shots, medication and future appointments that Bodhi will need. It seemed like a lot of information but she assured me that if I had any question or needed any help that I could call and they would be happy to help. Bodhi seemed to have had a great time at the vet. He discovered he was a healthy puppy, that people are gentle and can be trusted and most importantly to him, Bodhi discovered his love for treats as the vet gave him several of them and he could not get enough.

I have been using them for years (more then 10) for shots and things, they put down 2 of my dogs…read moreover the years, one for Cancer and one for Old Age, but I never really NEEDED them, until last Saturday, July 27 2019. They had met my new male cat about 3 months previous for his rabies and Distemper first shots. Had him checked over and he is in excellent health. I got him to keep Maggy, my miniature Dachshund company. Her friend and my main dog had passed away at 15 years old, Chloe. Maggy had started barking non-stop if I went out and left her alone after Chloe died. So I knew someone and I got buddy and the barking stopped and they got along great. March 2019 was his 1 year birthday. Then around july 10 2019 Maggy passed away right here at home. She was also 15 years old. Buddy seemed to take it hard looking for maggy for about a week then he started to come around. Then on the 25 of July around 11pm Buddy started acting strange meowing a lot and he peed in the Tub and the Kitchen sink, which was weird? Then Friday afternoon he started throwing up. And he was making these painful screeching sounds. Then it all stopped for a while but he would not eat and he was not drinking. Then around 12am he started drinking and by 1 am he was peeing and squeaking in pain. I felt so bad for him and now he was peeing pure blood!! I was afraid of the blood loss also. So at 9am Saturday morning I walked into the vets office to make sure they were open then ran back and got buddy. I came in and told you it was an emergency and he was bleeding and lost a lot of blood!He was so weak he couldn't walk. Do you remember your answer to me after you looked at the other girl and the monitor? "Come back at 9:45" I was shocked and I said I don't know if he will make it another hour ! then you said "well sir we have other customers" as I looked around seeing I was the only one there. I said I am a customer and I have been a customer a long time and I need you to help my cat!! And you told me to come back at 9:45 I could not believe how heartless you bunch are to refuse to look at a one year old cat who has lost blood and still bleeding and in bad shape. I left and went to another vet that I have never been to before and when they saw the cat they took him from me right away no questions asked. They had him hooked on Intravenous within a minute to help his pain and more. Buddy didn't make it and I am sure your delaying his treatment didn't help. BTW, you sent me a card when Maggy past a couple of weeks ago. Maggy was a Dog and you sent me a photo of a cat? I won't need your services anymore, I would never bring another animal to put in your care in fear of what may happen should you fall behind schedule a few minutes. When I walked out of your office on Saturday with my half dead cat bleeding from his penis, I was disgusted with the way the situation was handled. Your business is all about money and nothing about the love of animals. And money was not even a question at the time. I probably ended up paying a lot more at a strange vet when they were swamped and there was no one in your offices when I left. I would not recommend these people to anyone.

Amazing! They treat your pet like family....my dog doesn't even get nervous when we pull up. So…read moreglad I found them!

Amazing clinic, staff and service. Especially during COVID impressive how you guys keep up…read more Excellent guidance and advice on each of my visits. I dint agree with other negative reviews, and I believe those are emotionally driven without appreciation of the businesses hours and limitations, there are emergency clinics available for urgent needs. My puppy always looks forward to seeing the staff at Chapel Hill Veterinary clinic :)

Small vet clinic with two vets- Dr Singh and Dr Moein, and 3 competent helpful support staff. Open…read more6 days a week-caring, attentive, and they provide thorough animal medical care at affordable prices. I have several cats and over the years, they had various issues and all were dealt with efficiently and in a very caring and supportive manner. They actually care about the animals and and although they do have to make a living, their prices are lower than several vets we had seen in the past. In this day and age where the economy and political climate are so volatile, people often abandoned their ill pets because they cannot afford the prices of vets. Innes road animal hospital may be a small vet clinic but what they offer ( primary care for cats and dogs, various surgical procedures) but they are big on compassionate, evidence based care.. If they ever close, I will have to go out of the city where a few more caring and competent vets can be found at reasonable prices.

Dr Singh is very kind and knowledgeable veterinarian towards animals and owners alike. Along with…read morehis staff your experience will be friendly, positive and a sincere approach to your needs.

During Covid this was the only clinic taking new patients. The technician and vet looked after my…read moretwo cats with care and authority. I don't go to this vet any longer because the distance from our home to the clinic is too far with two screaming cats in the car. I would recommend them.

c'est ma clinique depuis tres longtemps. le service est fantastique d'un bout a l'autre . ils ne…read morem'ont jamais decue . tres gentils , ouverts et professionels . La Dre. Lussier est tres gentille et au point . je ne changerais jamais de clinique . merci a toute l'équipe pour vos bons soins

Dr. Finsten is an amazing vet - caring, an excellent diagnostician and all around good person…read more All our pets have been lucky to have many years of care form her.

We opted for Center town Vet. Hospital when we got our puppy three years ago. They came highly…read morerecommended by a colleague of my partner and had good reviews... and we have not been disappointed! The team is amazing, from the reception employees, the techs and the veterinarians... All truly amazing and caring for our furry baby! We have an Australian Shepherd and some medication is known to be an issue for the breed, they were on it before we even asked. They answered all our (many) questions, are always patient with us, and are not gauging on medication, shoots, food, etc. We feed our dog raw food and the vet explained the pros and cons of raw food, provided us with tips on ensuring our dog has a healthy and balanced diet, etc. We have sinced moved from downtown and the extra drive is worth it! Their hours and availability are incredible... Don't get me wrong, they are busy and this whole COVID distanciation is not helping, but we have had a few emergencies where they were able to see us withing fantastic timelines (within minutes in some cases), squeezing us between two patients or first thing in the morning if a vet was available. They have always been extremely gentle with our dog... A true testament to the love and care the whole team as Centretown Vet. Hospital is how excited our Aussie is when we go! She truly reacts as if this were her Disneyland and the staff her best friends! Would recommend in a heartbeat

Amazing Vet! Dr. Cochrane extremely experienced, friendly and kind. He offers extremely flexible…read morehours, I've gone in at 9 or 10 PM for appointments and will accommodate schedules. He does multi animal pricing that's extremely competitive, flexible pricing based on situations.

I can't even begin to describe how kind everyone is here. The staff at the front desk is nice and…read morewelcoming. The vet tech is very informative and helpful. The Doctor is very patient and kind with the animals. He explains everything he is doing and gives you advice. He answers all questions and takes his time with you. He takes a good history and gets to know your animal well. He is very ZEN! :) I was so happy I found this Vet and I will be returning for their early physical and anything else they might need. Highly recommend them! Also - prices are very reasonable! 2 cat exams, 3 vaccines and 2 dewormings ($238 with tax)

They prescribed my pet pills to take. They are small water pills which can not be cut properly by…read moreknife, scissors or razor blade. The attendant said that they have a pill cutter but do not use it for patients. My question to her was if you do not use the pill cutter for medication the Vet prescribes to his own patients then what do you use it for which she refused to answer. I even offered to pay for a pill cutting service to be done by them but the attendant just kept saying NO. She gave me a lame excuse that once they are cut the pills lose their freshness which is a total lie. Pills are kept sealed in a container and are used within 1 month so there is no way that they could lose their potency. To me it was her not wanting to do the extra work for a patient that was prescribed small pills that needed to be cut up into 4 pieces each. These are small water pills which are impossible to cut up that small without a professional pill cutter. Yes i tried pill cutters from the pharmacy which were no better than cutting them with a knife or razor blade. The results were always uneven portions. Talk about NOT GOING THE EXTRA MILE FOR A PATIENT. I also asked to speak to the Vet about this which of course she refused because she knows she would get into trouble. Pathetic.

Great service and great and caring people that work there. Brought my furbaby there for 13 years…read moreand they cared for him like there own

I am ambivalent about this place. I brought my rabbit in for an exam and neuter because Maloney is…read moreinexpensive and came highly recommended by other local bunny people. The vet's textbook knowledge about rabbits was top notch and she is clearly well informed about their care, diet and medical issues. However, there are a number of things she didn't know about angora rabbits specifically, and I don't expect her to, but she came down pretty hard on me for things which she thought were wrong but are 100% normal for angora rabbits (for example, small bald patches after they shed is normal, as is a high protein diet to help them produce all that fur). When I explained that it was common for angoras, instead of saying "oh, I'll look into it, I haven't worked with many angoras", she argued with me and suggested he had mites, or was going to get fat, etc. I also find her very dramatic - for example, a couple of small mats were a big deal to her, as were longish claws. I had actually clipped them a few days before but had erred on the side of caution because it was my first time. They were NOT that long - in fact, when she clipped them, she cut the quick and he bled all over the place. She did a good job on the exam and even brought out the clippers to take off a few of the mats he had on his belly. The neuter and her follow-ups were excellent and much appreciated - she called me as soon as he was done surgery to confirm everything was good. She suggested other treatments or tests I might like to have but didn't really push or upsell them. I probably wouldn't go back because I came away, each time, feeling like I was a bad pet owner and that my rabbit was at death's door. And since neither of those things is true I don't want to feel that way. However, I would recommend them to others who keep "common" breed rabbits, and to those who are a little more insensitive to scary "oh, I don't like the looks of this small fur mat!" type of comments. So in closing although I probably wouldn't go back it's not a quality of care issue, it's a bedside manner issue. And it's certainly not a price issue because the prices were very fair. I paid about $300 total for the initial exam, the neuter, and the pain meds post-neuter.