Odes side by Side UTV needed service for a wiring issue due to water shorting out the starter…read more excellent service and communication. highly recommend and will use again for future service needs.

Very friendly and honest! He explained what he fixed and helped me understand how to prevent some…read moreissues moving forward. I'll definitely call again for future maintenance.

This review is solely based on the customer service that I received. Not on a product or…read moreinstallation. I wanted to buy my girlfriend a remote starter for Christmas so she can have a warm car before getting into it. She was always telling me how much she hates the cold and going outside to warm up the car. I called her to tell her what I wanted to do and she said yes. So I called and spoke with Laurie to get information on prices and options. Laurie was very nice, easy to talk to and knows the product and installation very well. She was also very patient with me because I needed to get more information from my girlfriend that she needed to get me the right module. I had to call back twice and Laurie was right there waiting for me! The most important feature of their store was the ability to take a credit card over the phone because I am in Orange County, CA. Laurie said they do gift cards and I would get an email with an invoice number that I can email to my girlfriend. She could then schedule a time that works for her. As I was talking to Laurie making the payment and giving her my info, my GF called back, but I was on the phone with Laurie. I called my GF back and she told me that she changed her mind and didn't want it because she would have to wait for them to install it. I was trying to wrap my head around her thought process, but just couldn't. Oh well. It's her loss... I called Laurie back to tell her the bad news and apologize. Laurie understood my frustration and cancelled my order. She also gave me another option and that was to hold onto it until I can be there with my GF to do it. I said "no" and again, she was understanding and proceeded to refund my money. So because of the levee of satisfaction I have from Laurie, I highly recommend RSounds & Security to everyone! If the customer service is good, I know without a doubt that their quality of products and installation will be the same! Next time I'm in MI, my girlfriend and I will be coming here to get her car a remote starter! Thank you Laurie. Merry Christmas! Semper Fi

If you need a car stereo installation, remote starter, window tint, etc........I highly recommend…read morethis place. After purchasing a car stereo and installation kit from Amazon, (even though on Amazon, it stated that I purchased the correct kit, the harness was NOT the correct one) so after a few hours of scratching my head, I threw in the towel and called and they got me in the same day, Saturday afternoon no less!!!! One hour later, out the door.

My truck broke down on a Sunday night on my way home from up north and Klute's towing said that I…read moreshould take it to Dagwoods. They replaced the rear end in it with a used rear end with 77,000 miles and return my truck to me with one a later mechanic told me was a bad traction bar so I had to pay another almost $400 to get that fixed to get my truck drivable after driving it an hour and a half home from Claire. I would not recommend this place for anything when I called to talk about it. The owner hung up on me. He also told me that he that he personally drove my truck himself. I don't believe that to be true cause my truck was on drivable and almost drove me off the highway when I was on my way home, so yeah go ahead and go here if you're not worried about your car being taken care of or your safety on the highway or anything like that or them backing up their work.

Extremely friendly, helpful and knowledgeable staff. I was traveling from Northern Michigan to…read moreLansing and my car started having issues around Clare. Dagwoods was able to get me in that day and get me back on the road to my destination, while other shops in the area wouldn't help me. I was so grateful for their willingness to help and the friendly service I was met with!

Waited 6 months to get car repaired and then when I picked it up the owner was extremely rude and…read morewas cussing at me. Between the wait time and the owners actions I will never deal with this establishment again.

I had to have a bumper be reattached to my car for $75. It was quickly repaired, and I couldn't get…read morea ride until the next day so they told me it was no big deal. My car was even washed, honest and fast!

New to area and needed a vehicle service center. We were directed to DJ's. Good choice for us…read more Easy to communicate with, cordial, and fair. Have had a number of services performed and well done. Fair, in that we came in to have a job done and they found it was something simple. Fixed the problem at no charge. Good, honest people. Thanks for making our return to Michigan a good one!

Great local auto repair shop. The person I perceive to be the owner or manager is great -…read morecommunicative, friendly, and fair. Got wheel bearings replaced at a fair price and as promised. Several people in my workplace recommended Dj's as I recently moved here - reputation in a small town is everything and this place has earned a good reputation. I will absolutely be a repeat customer when I need work done on my car. Way better than the Subaru dealership I had been previously using.

Cory is among the best when it comes to communication, customer service, and standing behind the…read more he sells. I would highly recommend.

Consider this review my steadfast recommendation to service your vehicle at Tuffy's in Mount…read morePleasant, regardless of the make and model. There is a widespread misconception that foreign and/or luxury vehicles can only be properly maintained or repaired by their respective dealerships. It may be true that some repair shops do not possess the specialized skills and tools necessary to care for these vehicles. However, Tuffy's in Mount Pleasant has provided superior and inexpensive service for my fastidious Land Rover LR2. On my most recent visit, I had extensive work done to my rear differential, the radiator replaced, coolant leaks repaired, spark plugs replaced, the fuel injection system cleaned, the front differential inspected, an oil change performed and a light replaced. The most commendable aspect of the recent service is that they were unwavering in their price, despite numerous unforeseen setbacks and uncovering of additional damaged parts. They, unquestionably, took a significant financial loss to the tune of hundreds of dollars (possibly $1,000+) in the course of the above repairs. They wrote-off in excess of $800 in parts that were later found to be in need of repair, provided probably about 5 times the amount of labor billed for, waived many diagnosis fees and threw in a few of the smaller items for free. The above repairs cost me about $1750, but I am confident that Land Rover would have charged me in excess of $4,000 for the same repairs. Historically, there have been other repairs that I got done at Tuffy for 50% or less of what Land Rover quoted me. My experience with Land Rover Farmington Hills, on the other hand, has not been favorable. When I had a faulty PCV valve that resulted in a horrifically loud and high-pitched screech (but only after driving for 1-2 hours), they threw thousands of dollars of new parts at it while charging extensive diagnostic fees, only to have the problem unresolved. They had the vehicle for over 3.5 weeks time, would rarely return my calls, and never drove it enough for the symptom to present. Eventually, I brought it in to them after the symptom presented, but it took a collaboration of 3-4 technicians there to be able to figure out what the problem was.

They gave me an outrageous estimate of over $5000.00 for a diagnostic test for check engine light…read more Im a women and a senior who know nothing about cars. Shame on you reception woman and old man tech! You lost a customer and my next post is for anyone in the place where I live to NEVER go to you...what were you trying to pull off? Take advantage of a senior women? Your business will suffer greatly! DONT GO THERE! BEWARE

I'm a woman in her sixties. I know nothing about cars. But at Metro 25 , I feel respected. They…read moreare cordial, they explain things well. They are patient with my questions. They are on time with appointments and keep me. informed. Their technicians are thorough. Their waiting area could be improved .... But it's ok! I like them!

This place delivers traditional old-school service. It had been a number of years since andy many…read morecars since I last purchased tires at this business. I am now wondering why. I purchase tires regularly as a result of my high-mileage driving. This particular car is on its fourth set of tires. They most recent set was purchased from a well known chain with a lot of commercials bragging about low prices. Well I am here to say that chain does not compare to the customer service and quality tire I purchased from this Metro 25 franchise. My tires were ordered over the phone and an appointment made to install them the same day. (My tires aren't a common size.) I arrived on time for my appointment and about 1-hr later I was on my way with new tires installed. There was no upselling, much appreciated. Waiting area isn't beautiful, but it was large with plenty of room to move around with other waiting customers. No frills, so bring your own coffee and entertainment if you plan to wait on your car. I would highly recommend this business to friends and clients. They have earned all of my future automotive service needs.