I had to return to the body shop a handful of times for them to properly finish the repair. They…read morewere dishonest about the work they did up until the point that I could prove it. I ended up speaking with Jim who told me "I can make or break this repair for you" when I was upset about the lies and poor workmanship. We eventually got to better footing but I cannot in good faith give a good rating when the fourth visit started off with "I can make or break this for you". That is a threat. If you go here, double check that they replaced what they said they replaced. Ask for your old parts. If you don't have the smarts to catch them you might be getting screwed.

I had my car towed to Jim's Body shop because it blew the water pump. The entire staff was friendly…read moreand very accommodating, they provided me with a loaner and stayed on top of the repairs in a timely manner. The quote was right on target and I am thrilled to have my vehicle back in working order. They even washed it for me!!! Kudos to the entire staff! Thank You!!!

I'm a woman in her sixties. I know nothing about cars. But at Metro 25 , I feel respected. They…read moreare cordial, they explain things well. They are patient with my questions. They are on time with appointments and keep me. informed. Their technicians are thorough. Their waiting area could be improved .... But it's ok! I like them!

This place delivers traditional old-school service. It had been a number of years since andy many…read morecars since I last purchased tires at this business. I am now wondering why. I purchase tires regularly as a result of my high-mileage driving. This particular car is on its fourth set of tires. They most recent set was purchased from a well known chain with a lot of commercials bragging about low prices. Well I am here to say that chain does not compare to the customer service and quality tire I purchased from this Metro 25 franchise. My tires were ordered over the phone and an appointment made to install them the same day. (My tires aren't a common size.) I arrived on time for my appointment and about 1-hr later I was on my way with new tires installed. There was no upselling, much appreciated. Waiting area isn't beautiful, but it was large with plenty of room to move around with other waiting customers. No frills, so bring your own coffee and entertainment if you plan to wait on your car. I would highly recommend this business to friends and clients. They have earned all of my future automotive service needs.

Hasnt paid employee taxes in 5+ years. Dont care anout his employees. Not very knowledgeable on…read moreanything 2005 model year or newer. Transmission specialists for anything pre-electronic

Mike and team are very caring, trustworthy and exceptionally competent. They make sure you…read moreunderstand what is wrong with your vehicle, why it went wrong and how they will go about fixing it. I would send my daughter or great grandmother there without question. You can't get better service for a more reasonable price. Thank you, Hamilton's!

Waited 6 months to get car repaired and then when I picked it up the owner was extremely rude and…read morewas cussing at me. Between the wait time and the owners actions I will never deal with this establishment again.

I had to have a bumper be reattached to my car for $75. It was quickly repaired, and I couldn't get…read morea ride until the next day so they told me it was no big deal. My car was even washed, honest and fast!

New to area and needed a vehicle service center. We were directed to DJ's. Good choice for us…read more Easy to communicate with, cordial, and fair. Have had a number of services performed and well done. Fair, in that we came in to have a job done and they found it was something simple. Fixed the problem at no charge. Good, honest people. Thanks for making our return to Michigan a good one!

Great local auto repair shop. The person I perceive to be the owner or manager is great -…read morecommunicative, friendly, and fair. Got wheel bearings replaced at a fair price and as promised. Several people in my workplace recommended Dj's as I recently moved here - reputation in a small town is everything and this place has earned a good reputation. I will absolutely be a repeat customer when I need work done on my car. Way better than the Subaru dealership I had been previously using.

Camping on July 4th weekend, I ended up with 2 dead batteries literally on my truck. Wasn't even…read moresure if I was going to make it to the shop. I met the owner who was the head mechanic. Put me in front of everybody for I could get back to vacationing. He was very pleasant. Did not take advantage of the situation in any way. Had good stories. Mom n pop style auto shop. Thank you for your help!

I want to share how grateful my family and I are for this business. We were on our way home from…read moreour trip up north and our car developed a heavy vibration that was coming from the right rear wheel. It was scary. Worried about being stranded on the highway in the 90+ degree temps, we pulled over in Clare to see if we could figure out what the cause was. We called ahead to several repair businesses in Clare and all were booked out 2 weeks. So, we saw Johnson's Automotive listed in Mt. Pleasant and called them. They said they could fit us right in. Our car made it to their place. Their tech got it right in, found that the lug nuts had not been torque-tightened by a previous dealership after a tire rotation, and he fixed the issue and made sure the other three tires were tightened properly. Had us fixed up in less than 30 minutes. We wanted to pay them, we were so grateful, but they charged us nothing. Everyone there was so kind. We are grateful for their help. We HIGHLY recommend them!

While on vacation, at my Honda Accourd check engine light started flashing, which I knew was bad…read moretrouble. The happy ending to this story: I was in Mount Pleasant and Johnson's Automotive was able to work me into their schedule that day, gave me fast diagnosis, friendly polite service, replaced our plugs and ignition coils after 200,000 miles, and sent us on our way with a much happier car and a very much happier family of vacationers. 100% Satisfaction + clean, comfortable lobby to wait in while the work was done!!!!

First off they are very friendly and helpful! They work fast and do a great job. They even helped…read moreme with a problem on my interior lighting on my dashboard which I had thought was a goner on my old vehicle! Yay! Over and above, great value for the money. They ran a special but I upgraded to the full service since I'm an older woman and filling my tires is becoming problematic! Great job!!!!

After the last snowfall, my car hit a chunk of ice, tearing a plastic shield under my car away from…read morethe frame so it was dragging on the ground. After trying to contact the dealer (no response), two independent auto repair shops (no response), I decided to stop at the Pit Stop where I have gone for oil changes for over 10 years. They immediately saw the problem when I pulled in, and I told them that I would pay them whatever they thought was appropriate to just reattach the shield so it wasn't dragging. After about 10 minutes, they emerged from the pit beneath the car and said it was all repaired. When I asked how much I owed them, they said "nothing." I insisted on tipping them for their time and trouble, but I was amazed that a repair for which any of the shops/dealers would have likely charged me over $100 and insisted on an appointment was handled by the Pit Stop crew at no charge with no waiting. I've always had great customer service there, but this went above and beyond. Thank you, Pit Stop crew!! I highly recommend your shop to others.