We went for urgent care today. Everyone was extremely helpful and caring. NP Lori Hagaman was…read moreoutstanding! She was extremely thorough, knowledgeable, and her care was amazing. We had 0 wait time but she spent a significant time ensuring all of our concerns were addressed, prescription was filled, culture was done on the infection, etc. We don't live in the area. You honestly don't know how lucky you are to have such great care and no wait time. At home you would be waiting for hours and have way less thorough care!

Came in on Saturday because i pulled my back out. Mike at the front desk helped me within just a…read morefew moments and he was very friendly. Nurse Rose was great and so was Dr. Huynh. The service was refreshing in a time where that seems hard to find. It was a pleasant experience for me since im new to the area.

I was a walk-in at 8:10, registered at 8:20, got vitals checked around 8:30, diagnosed by 8:45…read more Everyone was really friendly and the process was fairly quick. There's a separate waiting room for sick children which I thought was very responsible. Registration is digital. It's not just urgent care, there seems to be family practice there as well as a dermatologist, so I'm not sure what to call the facility. I'd definitely check it out if you're just feeling down.

I've been a patient for 20+ years and I am 100% DONE! It has steadily gotten worse to the point the…read moreonly thing they care about is billing for office visits. I desperately needed to see someone for a severe allergic reaction to poison ivy, my dr is never available anymore and no one would see me. This is not new for me, my record would show I simply need a prednisone prescription. So I will be pulling my records and finding a new office. Amazon virtual visit was the only doctor I could get! After more than 20 years there!!! My husband got the last appt (same issue) and the nurse practitioner (even though I was willing to pay) and was there with him l, did not need a whole separate appt time, would not even consider treating me. It is literally over my whole body. I have had terrible terrible experiences at urgent care facilities. Prime Care has steadily become less about the patient and more about the billing.

Tami Rickey is my provider. She is thorough and kind. I've been seeing her for about 5 years. 10/10read more