Stella and her team are amazing. They really care about their customers and make sure they have the…read moreright coverage. Highly recommend!

Been working with Stella and her team for years. They are always so helpful and nice! 10/10…read morerecommend

My State Farm agent Christin Black and her office staff are wonderful to work with. They are always…read morefriendly, knowledgeable, and willing to answer any questions I have. Their outstanding customer service and helpful attitude are greatly appreciated. Highly recommend!

Have been with Christin Black's State Farm agency for many years. Always excellent customer…read moreservice, quick response and availablity. Friendly and professional staff!

Very positive experience with this company. They are pleasant and easy to work with. I called…read moreright before a holiday weekend and Erika got right back to me; within a matter of days I had new policies with a lower price point. Very happy to have found this agent.

i have been a client with this agency for some 14 years and have always been provided with amazing…read moreservice. Erika is always my go to contact and is very prompt in assisting me when needed.

I went to emmet Thompson agency because it was closer to my home. I want to have the drive safe…read moreconnection for the discount and it has been 2 months 6 trips to the agent and it hasn't been done. so I canceled my policy with them on November 11. and it has been almost a month and I can't seem to get my money back that I paid for 6 months but only use for a month and a half. . my advice to anyone is to pay monthly that way if you want to cancel you don't have to go through hell trying to get your money returned.my next move is to contact a consumer lawyer

Had my annual review today. Thompson was very helpful going over my contact for hurricane, sewer,…read moredeath , Identity fraud ect. We went over what I needed on 2025.

I couldn't have ask for a better customer service then what this office has given me. Tammy has…read morebeen such a big help with me figure out my prices and dealing with issues with other insurance companies. She has responded to my emails in a timely manner so I do not have a panic attack and has gone over the moon in making sure my transition from just auto to auto and home. These last years just has been great because Of this branch. Thank you everyone that has help me.

I worked for Greg for years. He is a wonderful person and a man of high integrity. You can…read moreabsolutely trust that he is looking out for you and your family.

Update 7/1/2026 Due…read moreto being victimized all over again, I've changed to an 5.0 star agent. Good riddance Chad Mitchell. I trust karma will catch up with all of you in due time. Update 6/19/26 After a pleasant conversation with Eli on June 18 and 19th, I'm happy to say that the wheels are in motion on getting a new adjuster assigned to replace Shannon H. I give kudos to Eli as he is an example of what to do. Shannon could learn from his example. In my conversation with Eli, I made him aware of the customer abuse and mistreatment that I received, and that more training on listening skills, Interpersonal communication, skills, and customer service is desperately needed. I also informed him that I am a former customer service and quality analyst manager for a major telecommunications Now retired. Fully trained and I know what communications skills are needed to create the perfect contact and Shannon is lacking in many areas. Including, but not limited to: lack of empathy, lack of respect for individuals, lack of diversity, and inability to express loyalty to a client who's been with State Farm since 1993, when I signed up with Larry Hawk, who was my original State Farm agent. On June 17, the day of the accident, I specifically asked Shannon for a manager call back, which still to this day has not happened. Usually when a representative takes this action or inaction, it's good indicator there's a possibility they are hiding something. I have to wonder how many other innocent victims have been subjected to her abuse. Yep, a loyal state farm car and home owners client for nearly 30 years and zero appreciation. With my former agent Larry Hawk, I also carried RV and camper insurance, boat owners insurance, as well. So as you can see, State Farm has made a lot of money off of me in three decades with hardly no claims that have been filed other than a minor accident, roof (hail damage) and a windshield. I remind you that this accident on 6/17 was not my fault and State Farm, who I hired to be my agent, victimized me all over again. When I need answers and feedback to get direction on how to proceed, I got hung up on, not once, but TWICE !! I deserve better and so do you. Original review below. This had originally been a five star review, but after today's horrific experience with Robin, Savannah, and Shannon, I'm sad to say it's now changed to one Star. I was involved in an automobile accident this morning and the accident was no fault of my own. I called my agent State Farm to set up a claim. Also spoke to them about setting up car rental insurance for the next time an accident should happen. I called to initiate the claim and was provided a claim number. When asked if I wanted to set up rental at that time, I advise the State Farm agent I would call back. When I did call back, I spoke to a woman by the name of Robin (Same girl who set up my rental agreement ) and told her I needed to speak to the claims office about setting up a rental. She immediately reminds me that the car rental will not be covered under the policy, which I already knew. Robin did not understand that this had already been discussed with the previous State Farm agent when the claim was filed. The fact of the matter is he specifically said that since the other party is at fault, State Farm can help me get get a car rental and arrange for Reimbursement for the car rental, since the accident was not my fault. My problem is I don't appreciate Robin and false her accusations that I'm trying to cheat State Farm out of a car rental!! What the heck! I'm the victim already of a car accident, State Farm is supposed to support me not victimize me even more!! They literally have made an already bad experience, even more horrific. When I try to speak to my adjuster about it and explained that to her she rudely talked over me a refused to listen. Why?? Likely because of whatever horrible things, Robin said about me beforehand. She ended up hanging up on me simply because I told her to be quiet and listen.

This is the most incompetent insurance office I have ever encountered. If I could give 0 stars I…read morewould. Savannah in particular should not be in this position. she made an appointment that she did not show up for. I signed up and paid for insurance that they waited a month to inform that I could not have. Savannah told me that I had not been insured during that time and that I would get a refund. None of that was true. Buyer beware of this shady office. One star because Robin alone was helpful.

Been a great group to work with. Was in an accident that was not my fault and though not in the…read moreprocess, they called to check on me and offer guidance. First rate people.

We have been with State Farm for close to 50 years. Josie Polk and her staff provide excellent…read moreservice not just for car and home, but for life insurance as well. When you hear ads about cheap insurance, keep in mind that an agent comes with the insurance. The agent makes the difference. We love having someone in our community instead of calling a 1-800 number to get the next available representative. We are sticking with Josie Polk and her team no matter what. They are all very friendly and helpful. Give her a call at 913-469-9010.

Dan Marlow at Valor Business and Tax Services has done my business and home taxes the past 2 years…read more He was amazingly responsive to my emails, responding within a few hours even during evenings and weekends. He provided information that helps my wife and me, and our business, to make informed decisions. My previous CPA was not responsive, which is why I switched to Dan Marlow. I highly recommend this business, and plan to continue working with them in the foreseeable future.

This is my second year using Dan to file taxes. Like last year, he has been very quick to respond,…read moreand the process is as easy. Prior to my using him, he kindly offered tax recommendations in our first phone conversation. Would highly recommend Valor!