Holley was extremely helpful in finding me the best deal, answering all of my questions, and making…read moreme feel confident in my decisions about my insurance needs! Highly Recommend!

I had a change of policy before renewal which took longer than it should have. The policy wasn't…read morechanged when I requested it. My lender paid the correct, new premium and a week later Farmer's sent another bill to the lender and Farmer's took additional funds out of my escrow. Farmer's paid it back 3 weeks later. This insurance office didn't even follow up when I called to question the issue. I filed a complaint with Kansas Insurance Department and this office lied about details. I am not pleased with the costumer service and their pass the buck attitude. I would have expected an apology from the office but I guess that would be admitting fault and an insurance company can't do that!

I expect the service to be top notched and it is at Martin Insurance Group. I've known Pat for…read moremany years and has always taken care of our home and auto insurance needs.

Not great in communicating or returning phone calls. Quote…read morefor 2 vehicles for 6 months was a huge increase. Switched to new agent and they were much much lower. Not sure what the issue is.

Worst insurance company ever. Ran us in circles wasting time only to not cover anything in the end…read more Told us it was our responsibility to Clean out the drug needles and stolen items left in the vehicle after it was found. Greedy and incompetent. Please stay as far away from State Farm as you can.

Laurie has been absolutely wonderful to work with. She made the entire car insurance process…read moresimple, clear, and stress-free, and she also helped me get properly insured with coverage that truly fits my needs. She took the time to explain everything, answered all of my questions patiently, and made sure I felt confident about my decisions. It's rare to find someone who is both knowledgeable and genuinely caring about their clients. I really appreciate her professionalism and responsiveness, and I highly recommend Lorie to anyone looking for reliable insurance support. Thank you again for all your help!

From the owner: Van Hercke Insurance Agency INC provides auto insurance, RV insurance, boat insurance, motorcycle…read moreInsurance, renters insurance, and home Insurance to the Kansas and Missouri areas.

Well, I'm a sucker for commitment.. I've been a member for literally 25 years in three different…read morestates. Yeah, they provide good service. The rates are reasonable and if you bundle some other insurances, they seem to suit me well. However, I had a bill that needed to be paid and I tried to pay it on a Saturday and their call center was closed... I just want to pay with my credit card on the phone and they wouldn't process it that really bothered me.. so I drove to the office and she helped me out so they were very helpful but I was lucky they were still open so if you ever go on a Saturday, look up the hours ahead of time..

My agent in Missouri not responding to E-mail or messages office or his cell phone. Staff at 135th…read moreand Metcalf Overland Park Kansas unable to resolve billing dispute. Had to speak with a call center in Southern California to find knowledgeable people that could process a payment. If AAA didn't offer such good rates, I'd have to dump them for the stress they cause with such poor billing practices.

In April 2024 I was dissatisfied with State Farm after 40 years. I was in contact with several…read moreinsurance companies and received a quote from Kent Jewett for home and auto. Unfortunately Farmers was not competitive on the auto while State Farm reduced the homeowners so I remained with the. As my premiums were up for renewal I received an email from Kent in early April 2025 asking if he could quote on my home and auto. I was pleasantly surprised when Kent's quote arrive. A combination of another increase from State Farm and Farmers being competitive on my auto and substantially lower on my home allowed me to make an easy decision to do business with Farmers and Kent.

Kent is a great agent and always goes above and beyond when it comes to customer service. I would…read morehighly recommend.

Darren & Midwest Professional Insurance go above and beyond for us when we have issues. Whether…read moreit's suggesting reputable roofing companies to fix an issue or making calls on our behalf to another insurance provider when our daughter's car was hit by another driver. Darren and Team are always willing to jump in and assist however needed.

Great insurance broker. Felisha and her team Leslie and Royce are awesome people to work with. I…read moream glad a found this insurance broker for my son to switch his auto & renters to. Highly recommend this agency for your insurance needs.