It's a long story with the service department on returns which I will share with corporate only…read moreneedless to say I won't return to buy from their store again the Quincy store is much nicer and would accommodate me better. Even though we have spent thousands of dollars with the Hannibal store I won't be back was looking to buy new cabinets for my kitchen, but I'll be going to the Quincy store for them or Menards.

Bought a new Whirlpool washer and dryer from Lowe's in Quincy Il. Last fall. They were delivered by…read moretwo young men from Cedar Rapids who had picked them up in a warehouse. The installation wouldn't have happened if it wasn't for my brother helping them..... The dryer wouldn't turn on. And the agitator wouldn't move on the washer. The manager at Lowe's said he couldn't do anything about the washer!!!! I would have to have a repair man fix it! 1st repair man visit fixed the dryer issue but didn't fix the washer. It has a sensor that spins until the clothes are wrapped so tightly they need to be prayed off. The clothes are still in a washer full of water. The machine won't start with wet clothes. The 2nd visit I was told all new Whirlpool washers don't work! He's worked on all of them! Another month of waiting the repair man just left and said the machine was fixed ..... it didn't make it through 1 cycle! Machine said need repair. I called again for help and after 30 minutes I have another appointment in 3 weeks!

Do not use this company. Our neighbor hired them to do our street. They did a terrible job, left…read morepot holes that were supposed to be fixed. The work that they did do was poorly done. The one area was broken and not fully filled. Basically we lost our money and have to hire a new company to repair our road. Our neighbor tried talking to them if they would please correct this, but they refused.

Never do business with this company....you will regret it!…read moreThey will not do what they say they will and you will pay way too much. Be smart and get another estimate. They will lie, and you will never see them again.