Wanted a large window replaced and a new door installed. Joe and his team are awesome. They show…read moreup on time, provide fair quotes and do outstanding work. These guys are true craftsmen. This is the 6th job we've had them do for us over the last 10 years. Absolutely satisfied and will call them for our next window needs.

I had some windows replaced and others repaired. When removing one old kitchen "garden-type"…read morewindow, it was immediately apparent how poorly the previous company had installed it, causing rotten wood, air seepage, etc. Specialty Screen and Glass is the type of company you hope to find to do your windows. They maxed out every criteria I had for excellence. I would hire them again in a heartbeat!

AE Door originally installed our garage door and opener in 2012. I called them late last week to…read moreset up an appointment to replace the seal at the bottom of our garage door and to do an overall check-up and lubrication of our door and automatic door opener. I was able to get a service appointment quickly and at a convenient time. Ron Schmidt arrived when he said he would and performed all the service in less than 30 minutes from his arrival. The new seal should keep out small critters - and probably large bugs, and the garage door is much quieter now when it goes up and down.

awful people, had them at my home to service garage door...their "tech" broke the exterior pad…read morewhile trying to fix it...then i was told to search the web to find the part needed to fix what he broke...then i persisted and they said they'd get back to me...then they lied saying i had come to their showroom which is not true nor have i ever been to their showroom and that's not even pertinent to the issue...i was handed off to someone in their maze of experts who said they'd get back to me, that's a year or so ago...warning to those that believe their ads and hype, they are absolutely terrible, they lie, they don't follow up and they should be avoided like the plague which is actually a good description of these people...stay away unless you want to be ripped off...pass the word to others please...

Friendly and efficient. They came out the next day and cut the glass to fit perfectly and installed…read moreit all within less than 20 minutes. They vacuumed and cleaned up afterwards. I am very happy with their services and I will definitely use them again!

I can't say enough about my new replacement windows. They look fantastic and the Seeger man was…read morevery knowledgeable and very professional. When he left my place you would never know he had been there, cleaned up, no scrap pieces of anything remaining. While he was here asked for a quote to replace a few mirrors and to add additional mirrors in our family room. Very reasonable and they will be installed in a week. Just found out they do shower doors as well! That will be next on my list. My thanks to Seeger Glass and crew for being a company that does what they say and does it very well!

They are the best when it comes to installing windows and they keep their word about fixing…read moresomething that goes wrong.

Logan knocked on my door they were doing work in the area. Talked with me for a bit because we had…read morea bad storm in the area a few wks earlier. I told him from the very beginning that I was a disabled Veteran with limited income and that was my concern the cost. I couldn't afford it Logan said since it was damage from the wind and hail storm wole had just had that my insurance should cover the damage repair. He inspected & took pics & help me start a claim. After the adjustors came out from from USSA they gave an estimate. I told him that I had a limited income and couldn't afford to pay out of pocket the deductible amount of $2000 I could not afford that out of pocket expense. Logan agreed they would take that off the amount Logan agreed that I would only pay the amount minus the deductible. I told him I asked for the paperwork for the quote Logan said it would be sent to me so I agreed. After that this was about a week after the insurance company had approved claim the roofers came they brought a dumpster and it took a day to finish most of the roof. They cleaned up after themselves and left nothing sharp. When I went to look there was a part missing shingles & a spot right near the porch I took pictures of it & contacted Logan. Logan stopped answering directly. Shannon did his brother Said they would be out to fix it they did a few days later. Shannon said could they get a payment I again asked for the written quote and he said that his girlfriend who is the office manager was sending it out. He asked for a payment and I gave him a bank cheque for $9000. The next week foreman to start the siding while I wasn't home he pulled back a portion of the siding was pulled back & they found no board or insulation. The builders built the house without it. I was shocked when Shannon called & told me this. He told me that they would reach out to USAA. A few day later he called me saying they wouldn't cover it it was going to be $3000 extra that my policy didn't allow for that. I told him I don't have that. He said that it was necessary to be to code. I told him that I told Logan that I am a disabled Veteran with limited income and didn't have it. I talked with my brother about 3 days later who said I should have gotten something from my insurance stating that and I should call myself. I called come to find out that Shannon never called at all he had given me a price without talking with USAA. They said they had no record prior to my call regarding the missing insulation and boards. They knew nothing till I called. I asked could it be covered and they sent it back to the adjustors who reached out to them. They had already bought the siding which was sitting in my driveway prior to me finding out that I had no board or insulation I wanted to walk away right then because he lied because trust had been broken. I made sure that I texted to have a record and took videos and pictures. I asked him what kind of boards were needed he told me and I went to look online for them myself. Found them for much cheaper than I was told at home depot. I called him after USAA said they would cover it. I nearly maxed my card. After that I bought the board for roughly $600 not $3000 I was told by Shannon plus the box of nails and tarps to cover and go under to protect them. I called him after I had them delivered and said I had bought the board. He proceeded to tell me how they had to go back and for with the insurance company. However USAA had already contacted me letting me know that my policy covered that provision. They started a few days later. I was told by my neighbor they had used their electric for their equipment. I apologized I thought they would have their own like the roofers did. They also had left my water on. I found out after coming home from my brothers. The board were uncovered. They had leaned item against my neighbors house, destroyed their rare flower on the side of the house and trash and debris was everywhere. I had my nephew move the items leaning against my neighbors house. We also bagged up the scattered trash some nine bags with my garbage bags. I took videos and pictures after this happened multiple days I called and texted Logan and Shannon about this also. I leave right next to a nature preserve I was worried about the siding being off and nothing covering it leave it open to the rain and rodents. He said the would take of $150 for the water. Which mind you over the next 8 weeks would be left on all the time. They started leaving trash & construction debris everywhere. Leaning equipment, materials & trash against my neighbors house. Board uncovered my home exposed nephews, other family. They also used my outdoor outlet for my stairlift they unplugged& broke it had to call the VA for a repair& was without my lift. Which I needed. I injured myself on the debris left in the yard. Causing injury Finished 2 mths later. NEVER got estimate broke my flood lights leaking gutters

Is it unreasonable to expect new windows to be cleaned and fingerprint free?…read more After a couple of other quotes we selected Windows Plus. The windows from Windows Plus gave us more window than the competitors. We did not have to order all new blinds where we would have needed to with the other local options. Unfortunately my husband and I had to leave out of the state for a family emergency. We were available for the first day installation but could not be here for the entire installation. No, my husband nor I could not have waited to leave. My brother in-law was available for the rest of the installation. Personally I prefer to have all work inspected prior to final Payout but could not leave that responsibility to another person. We arrived back home a week after the windows were installed. Once I started inspecting the windows I immediately messaged the company. After several emails and pictures sent showing some of the problems an appointment was made for two representatives to come out and inspect. Let's just say every window had some problem (gaps in the frames, a spot visible to the eye in between the glass panel, missing screen, poor screening, missing screen nut, frames cut too short, damaged decorative wood window trim ....) in addition to each window would need to be cleaned. The window installers were very nice and courteous when we were here the first day. They were very mindful of our cat who often likes to "escape" to be chased around the yard. One of our half moon shaped windows were being changed into a rectangle casing window. It turned out beautiful with the exception of the vinyl framing on the outside where there was a gap. Extremely long strand shortened - most issues primarily the blatant ones have been resolved. We still need to clean all our new windows.

I called and asked for an estimate. Jim came to our home on September 30, took our information for…read morethe quote, and indicated it may take a day to get it via email. Since we didn't hear any more from Jim, on October 2 I sent a follow-up message to him via email - no response. On October 7 I sent another follow-up message to Jim via text message - no response. I suspect that he didn't like the fact that we weren't thrilled with their choice of installers. I would not recommend this company. If Windows Plus decided they didn't want our business, they should have let us know.

They put stickers with their name and number on the garage doors that they install. This is a…read moregenius move, and 100% why I called them initially. You might think that seems like a fishy tactic to lure in customers for shoddy work. Definitely not the case here! Scheduling the appointment was a breeze and the technician let me know when he was on the way. My issue was a dead circuit board in my 20 year old garage door opener. The tech went over the replacement options along with clear and upfront pricing. Once I decided, he was able to do the install right away! While he was there he went ahead and gave my other garage a tune-up as well. Both doors are quieter and smoother than they have ever been. It's actually kind of amazing how much better they are now. I highly recommend them for anything to do with your garage doors. Thanks!

Called Cincinnati Door & Window to inquire about the installation of two garage door openers. I…read morecalled them based on other reviews and ratings similar to this one. Lonnie took my call, answered all my questions, and quoted me a fair price based on what other such installations have cost. A month later I called them and scheduled the installation. (Needed to get some electrical work done first.) When Adam arrived he did some quick measurements based on how the garage doors opened and informed me that the track for the belt drive openers wouldn't fit since I had such a low ceiling. He took photos and discussed it with Nick, the Service Manager. After some serious discussions a solution was found and thanks to the exceptional team of Adam, Nick, and Lonnie I now have excellent garage door openers and an answer why previous owners never installed them. Great problem solvers!

CHI Window Replacement: We are very pleased with our windows, the quality, price & workers. We…read morecould not have asked for anything more. L & J Graham

Do not bother calling C H I Rob Montanus and John…read moreLetter(sp?) were completely unprofessional. They did not return calls. When John admitted the paperwork got lost.... they still did not come out to fix the problem. weeks went my and my house sustained further damage(I had to Pay for)....Very frustrating Rob and John, do not burn customers like this. If you are too busy. Tell me so I could have got someone else.

Use DEFENDER GLASS BLOCK, you will not be disappointed in any way! SPECIFIC FACTORS WHY: 1…read more Answers and returns calls/text right away. 2. Owners Zach - dark haired and Luke - wearing hat (pictures attached) extremely professional, great personalities and honest business practices. 3. Very reasonably priced. 4. Measure and installation within days. 5. No extra work, unless discussed with customer prior. 6. Leave work area clean and installation took about an hour for two windows. When I called Zach (pictures included) answered on the second ring. Was out the same day to measure, and by Saturday, Zach and Luke had two glass block basement windows installed. We will use DEFENDER GLASS BLOCK for all our glass block needs. Highly Recommended!