My parents hired this company for a full roof replacement, and they exceeded our expectations every…read morestep of the way. The team was efficient, professional, and the finished roof looks incredible. They kept the site clean and finished on time. Highly recommend for any major roofing project.

We cannot say enough good things about SWORD. They did fast, high quality work, helped us with our…read moreinsurance company saving us a lot of time and grief. They were able to come out and give us an estimate immediately after the storm damage was done. They left our yard around our house, cleaner than when they got here. The office staff was also very professional, kind and helpful. My husband is a home inspector and knows high quality when he sees it. We will never use another roofing contractor. We will continue to recommend them to anyone who asks. We are so happy with our new roof!

I was able to get a quote pretty quickly for fixing a leaking roof and they were able to send…read moresomeone out to make sure everything was good for the job to start. The workers showed up to inspect the site without telling me they were coming but then they were able to set a time that they would be there to do the job. The quote that they gave me was very appropriate and it was good value. The job was done and everything was very professional. I had more work for them to do but unfortunately the communication sort of fell and I never heard back from them on the additional work that I wanted done. I even had the foreman's number and texted him multiple times but he never got back to me. So they did the job but for some reason they didn't want any more money from me.

Our services were supposed to be done in March and now we can't get any answer from any form of…read morecommunication we have from them. Took several thousand dollars from us.

We were missing a a number of shingles and heard Coldstream Exteriors provided quality service and…read moreworkmanship as well as working well with insurance companies. After talking to a few companies, we went with Coldstream for the estimate and ultimately the job. Insurance covered a few slopes, but not a full replacement, however we had them do a full replacement to get it done now and not worry about it again. Coldstream was in constant communication with us and the insurance company to try and get us the best value for what was being covered. After the job was completed their crew did an amazing job cleaning up, it was like they were never here! No flat tires for this neighborhood!

Good communication from the project manager prior to and during the project. A hardworking team and…read morebeautiful results.

Would not recommend as they take days to call you back, by then I had found someone else to take…read morecare of my leaking roof

Called Ford and Son after noticing some damage from storms and had repairs completed in about a…read moreweek. Can't recommend them enough!

My family member is living a nightmare because of Quincey Barrett. They paid $25,000 to have the…read moredoors in their entire home replaced. Instead of finishing the job, Quincey Barrett ripped out the old doors, left the home in shambles, and vanished with the money. The house is now in a far worse state than when it started--it is unsecured, unfinished, and $25,000 has been stolen. This is not a "bad contractor" experience; this is professional fraud and property abandonment. URGENT CALL TO ACTION: If you have also been a victim of Quincey Barrett, do not wait. Go to your local police station and file a report for construction fraud and theft by deception. We are working with the authorities to ensure there is a paper trail for this criminal behavior. You should also report them to the State Licensing Board immediately. Save your family the trauma and the money--stay as far away from Quincey Barrett as possible.

NOTE: ALL OF THE FOLLOWING IS DOCUMENTED through text…read moremessages, phone calls, photographs, home inspections, signed contracts, and additional records. Recent reviews accurately reflect the fraudulent conduct of CPR. The company, owned and operated by Quincy Barrett (CEO) and Brandy Barrett (CFO), misrepresents services and caused us and other clients to lose thousands of dollars. CPR engages in repeated deception, creating a pattern of inconsistent and false statements. Communication is routinely delayed or nonexistent. Quincy Barrett goes silent for days and weeks at a time when updates are requested regarding the contracted project. Signed contracts are breached, and "lifetime warranties" become void when Quincy Barrett fails to meet contractual obligations. Quincy leaves before projects are completed or even begun. The project that was said would take two weeks to be completed did not even begin until 5 months later. The funniest yet is that the project remains unfinished one year and one day after the contract was signed on 12/12/24. CPR provides proof of current insurance coverage and then knowingly cancels the policy prior to the start of the project. When asked about insurance coverage for multiple property damages and a homeowner's bodily injury caused by materials left in the yard, CPR provided evasive responses and no resolution. The homeowner is instructed to cover the damages out of pocket with the promise of reimbursement, RIGHT... Documented damages include the central AC unit, windows and screens, security cameras, all landscape lighting, and most of the landscaping. Quincy Barrett pressures homeowners to authorize loan disbursements using false statements. When contacted by the loan company, he falsely stated that only one piece of siding remained to be installed for completion. CPR abandons a gutter, roofing, and siding project in an unfinished and unsafe condition, compromising the integrity of the home. The most documented deficiencies include gutters installed incorrectly, large sections of siding not installed, siding was installed on half of the porch ceiling instead of soffit, missing water barriers on exposed areas, no insulation in open sections of the home, an unfinished roof, multiple electrical outlets left exposed to the elements, and open gaps in the siding that have allowed vermin enter a previously sealed home now. Due to Quincy Barrett's failure to properly oversee the project in his role as project manager, custom window framing was not installed and may not have even been ordered. Security camera footage showed Quincy Barrett personally managing approximately one hour of the exterior project, which consisted primarily of walking the property and unloading supplies. A refund for the nonexistent custom window framing was eventually issued. However, CPR initially failed to provide the refund due to insufficient funds from the company account. Quincy Barrett claims the account was impacted by fraud. The refund was ultimately issued only after a cashier's check was demanded. Following the submission of the first review, and only review until today, 12/13/25, a 2:00 AM text message was received containing a screenshot of the review and a threatening message. The nature of the threat, whether physical or legal, is unclear. A request for clarification received no response. Responses provided by CPR now will consistently satisfy their claims, regardless of factual documentation. The conduct of Quincy and Brandy Barrett demonstrates a pattern of misrepresentation, nonperformance, and intimidation.

Any work you need they can do, the roofing was simple complete and done in one day. Ryan was a…read moregreat representative for RLS he knew what to do with the insurance and walked us through the process. The quality of the materials along with the team of installers were top notch. Need anything done call these guys 5 stars are all I can give this is a 10 Star company.

RLS did a great job, the crews were great to work with and the clean up after was amazing!read more

Robert was very helpful and friendly and had great communication keeping me informed of the whole…read moreprocess. The installers were not friendly at all and left my place a mess. It took me hours to clean the walls, my couch, the floor, etc. Robert came out to clean all of the excess vinyl from my windows and doors that the manufacturer and the installers both left on there. I am very happy though with the quality of the windows, sliding doors, and the screens so far and I've had them about six weeks now. I'd definitely use them again if I could have a different install team and would recommend these windows.

I am very pleased with not only the new windows we purchased but also the companies employees. It…read morestarted with the salesperson that answered every question we had and took all the time we needed. They kept us advised during the whole process from measuring through installation. The entire installation team were very informative of their process and kept masks on the whole time which meant a lot to us. I will highly recommend Ferguson to anyone that needs new windows.

We had an intermittent leak. Could only find a stain on the roof truss, it wasn't enough of a leak…read morethat we could find it ourselves. He determined it had to do with what direction the rain was coming from. It was an easy fix once he showed us what was happening. Great job. Honest work.

From the owner: Riley Roof and Exteriors is a family-owned and locally operated business with a combined 80 years…read morein construction that provides quality workmanship, reliability, and dedication. As industry experts, we specialize in new roofs, repairs, siding, insurance claims, storm damage, and windows. We are committed to serving our customers with the highest level of professionalism and expertise. Trust us to deliver exceptional results for all your roofing and exterior needs. As your premier roofing contractor in the West Chester, Mason & Liberty Ohio areas. Contact us today.

Is it unreasonable to expect new windows to be cleaned and fingerprint free?…read more After a couple of other quotes we selected Windows Plus. The windows from Windows Plus gave us more window than the competitors. We did not have to order all new blinds where we would have needed to with the other local options. Unfortunately my husband and I had to leave out of the state for a family emergency. We were available for the first day installation but could not be here for the entire installation. No, my husband nor I could not have waited to leave. My brother in-law was available for the rest of the installation. Personally I prefer to have all work inspected prior to final Payout but could not leave that responsibility to another person. We arrived back home a week after the windows were installed. Once I started inspecting the windows I immediately messaged the company. After several emails and pictures sent showing some of the problems an appointment was made for two representatives to come out and inspect. Let's just say every window had some problem (gaps in the frames, a spot visible to the eye in between the glass panel, missing screen, poor screening, missing screen nut, frames cut too short, damaged decorative wood window trim ....) in addition to each window would need to be cleaned. The window installers were very nice and courteous when we were here the first day. They were very mindful of our cat who often likes to "escape" to be chased around the yard. One of our half moon shaped windows were being changed into a rectangle casing window. It turned out beautiful with the exception of the vinyl framing on the outside where there was a gap. Extremely long strand shortened - most issues primarily the blatant ones have been resolved. We still need to clean all our new windows.

I called and asked for an estimate. Jim came to our home on September 30, took our information for…read morethe quote, and indicated it may take a day to get it via email. Since we didn't hear any more from Jim, on October 2 I sent a follow-up message to him via email - no response. On October 7 I sent another follow-up message to Jim via text message - no response. I suspect that he didn't like the fact that we weren't thrilled with their choice of installers. I would not recommend this company. If Windows Plus decided they didn't want our business, they should have let us know.