200/10 RECOMMEND Dorothy is amazing…read more I usually leave a massage feeling like they missed a spot but that was not the case this time. I felt overly taken care of and relaxed. The space is so clean and intimate you feel like she is there just for you. I have never had a more comfortable bed, hers was Tempur-pedic and heated so I didn't get cold and uncomfortable like I usually do at other places. Dorothy is super talented and knowledgeable, she is my new go to gal. Cannot wait for my next visit!!! I drive an hour and a half to come and see her, it's that worth it!

I have been getting massages for about 5 years so it is next to impossible for me to say that…read moresomeone gave me the best massage experience ever... but Aninka did. She had this super power that makes her know the right pressure and touch to melt away my sore body. You better book early because she goes out fast! That should be the ultimate sign!

This was probably the worst reflexology I've gotten in the city. My daughter and I stopped by after…read morea long day of shopping. They weren't busy so they accepted us as walk-ins. We both agreed that we should have saved the money and gone somewhere else. The lady who did my reflexology didn't use much pressure, moved way too fast, used the same repetitive motion, and stayed in the same area the whole time. Same for my daughter, except her pressure was fine. The man in the chair across from us was snoring so his must have been great. Overall we left and our feet were still tired and sore. We won't be back.

Quiet and calm midday getaway! I called minutes before for a 2:30pm appointment on a weekday. I…read moreenjoyed every minute!

This place is kind of hidden but such a find! Great price for an amazing massage. Everyone is so…read morenice and the environment is very calming and peaceful. I really enjoy coming here!

Ninette is extremely experienced and gifted, with excellent technique and amazing intuition…read moreregarding the body's specific needs. She takes a holistic approach considering my goals for therapy, staying in tune with me throughout the massage!! And her office space is warm and welcoming. Highly recommend!!!!!

Ninette was absolutely incredible! She went above and beyond to meet my needs. My session started…read morewith a conversation about my everyday life to figure out what areas needed the most attention, and she followed through on those needs. I was not just a client to her; she made me feel like a person with needs and she met them. I could not recommend her services enough!

It is a beautiful place and I have had some great massage therapists…read more But... once you get on the membership and unless you use it on a regular basis, you financially lose. They will not allow you to stop the subscription to catch up. I had some extenuating life circumstances and could not get there and so now I get to lose hundreds of dollars which may now be over a thousand for nothing. Just billed to my credit card each month. I feel sorry for the front desk staff, Ive heard them get an earful from upset customers while standing in the lobby. I'll never recommend anyone get the monthly membership, you may save a few dollars on the front end, but you definitely lose big time on the back end, if life happens.

Now Massage Review- Felt Hoodwinked!…read more Melissa was a great masseuse! I enjoyed my massage and contemplated a membership until I went to check out. The pricing was MUCH higher than I was quoted when I came in person to book my appointment. A friend had given me a gift card for a massage. I did not know the amount. I asked the young person at the front desk would it cover the whole massage? She looked up the amount on the gift card and told me yes. I said great! I would like to book and upgrade to a longer massage. I asked how much more I would have to pay out of pocket and was told an amount. I was asked to enter my info on an iPad which I did and I returned a few days later for my massage which was lovely by Melissa. I wasn't thrilled about the curtains separating the dark treatment rooms and the lack of appropriate place to put your clothes, coat and belongings- small basket on the floor isn't ideal... I digress... from my main issue. When I went to check out, I was STUNNED when I was told how much I owed! I explained my confusion. I was told it by the lady at the front desk this wasn't THEIR fault and they are not going to eat it. She said she could get the manager but the manager would concur. She spoke to the manager who initially did not come out. She simply said the charges would stand. Then I told her that I had considered membership during my fabulous massage but no longer. She asked why didn't I start with that? That they could activate it now and decrease the cost to member pricing. I told her there wasn't a chance! She said "oh were you waiting to see if we were going to comp you before you made your decision?" The manager did finally step out to speak to me. He simply said the employee may have quoted me the member price difference. The employee I spoke with about pricing was at the front desk at both initial booking and checkout. She did not admit her role in this confusion. I am sure it is a busy place and it is easy to make mistakes. These pricing structures can be VERY deceptive and confusing to new customers and apparently to some staff. I had hoped that by booking in person I could have clarity on my out of pocket costs. Unfortunately not. My dispute is not about the ridiculous high cost I was asked to pay as a "non-member", it is that I was misquoted a price when I booked and I wanted to understand how to have avoided this error. This whole event could have been avoided with better, kinder communication. I won't be returning to NOW. It is a shame. I live about a mile away, I could have been a loyal customer. Now I am a loud opponent.

I highly recommend this location specifically. The people are great. Helpful. Great therapists and…read morenice options. I like to do massage followed by a facial. I've been a member since 2018. The prices have increased considerably over the years but that's pretty typical of everywhere.

Literally the worst place to get a massage. First of all it was 40 degrees in there and even with…read morethe table warmer that barely did anything. The massage therapist never offered an additional blanket or anything even though I keep saying how cold it was and I was uncomfortable. The therapist was obviously very new and the massage was very low quality and wonky. I asked her to stop the massage early because it was so bad. The front desk literally did nothing and said nothing even though I said I had a bad experience. I went to pay with a gift card and she told me me to have a seat as it was going to take her quite awhile to use the gift card. Literally would never ever go back.

Nate for the win!!! As a female it's important to me feeling comfortable with a male practitioner…read more This guy is professional married, good guy making a living for his family. He is real deal no issues. Perfect pressure. I usually do deep tissue and just great pressure for me :) Go for it, you won't regret it!!

I had the best facial here! When you walk in the door there is immediately a clean, calm vibe. I…read morewas greeted and led to a dimly lit room with water to refresh myself before my treatment. Madison did an amazing job! She walked me through what steps would be applied to my skin, and I left feeling refreshed with glowy skin!

I've tried a lot of different massage places and my massage was great! The massage lady actually…read morelistened to my body and asked what pressure I wanted and if it was right throughout the massage. Different techniques were used that actually felt great vs just hammering away on one part of my back with one technique. She paid attention to my neck, face, chest, feet, and other body parts that are often missed. She also went a fully 60 minutes without cutting corners. I'll definitely come back!

If you're looking for a no-frills, affordable massage, this is your place! I've had a couple of…read moremassages here and the staff is kind and friendly. I noticed they also have the bars on the ceiling as well, I'm assuming if you want the masseuse to walk on your back? Anyway, the masseuse will get up on the table to really use their full body (nothing inappropriate!) but also they will communicate and ensure that they are applying the pressure that you want. I think my only critique is she spent a lot of time on my back and I wish she would have evened it out a bit to other parts of my body as well.

Originally I booked an appointment as a gift for my fiancé. He became a regular customer and…read morefinally talked me into going myself. I had only had one massage experience before coming here, and it was not pleasant. So I was scared. Franklin massage is amazing. Kylie is the best, she listens to your needs and the whole experience is relaxing. So happy that I gave them a shot. Try it, your body will thank you!

Amazing! I have been seeing Abbey for months, and she's phenomenal. I have also seen Keyonis many…read moretimes and she is amazing as well! I personally need sports massage level work - NOT relaxing aroma spa stuff - and Abbey and Keyonis have both been perfect for that. I do know they have a range of therapists, for those who prefer a more "spa" style softer massage. But for me and my crazy muscle issues (brought on by my demanding career onstage in the entertainment industry), this is my go to place. For reference, I have had probably about 200+ professional massages in the past 3-4 years. And have seen therapists from all over the world. So I would consider myself a massage guru. You won't regret coming here. Promise.

Bummer I just discovered this place, and it's already gone up in price... $5, since my last visit,…read more3 months ago... Inflation :(

I really enjoyed my experience. Very nice peaceful space and knowledgable staff. The student I had…read morelistened and helped me with my back and neck. I will be back!