We hired Kristen Lewis and her company after thoroughly reviewing several options for cleaning of…read moreour AirBNB in the Grovetown area. We were impressed by her reviews here and on Google and her rapport which was delineated, it seems, by way of her reviews. She was at times overly helpful, communicative, and endorsed professionalism. However, more recent interactions with her have tainted that representation and, in our view, her professionalism. She reached a point in the business relationship where she is unjustifiably offended and makes decisions for you without initially consulting you, and I believe it is because she is a one-woman show and needs help executing. There were a few instances where she wasn't going to be finished cleaning the home in time for check-in of our guests despite being scheduled and informed ahead of time and there was a time when she was still there cleaning when the guests checked in, which is a big no-no in the short-term rental space. Yet, believing in second chances, we continued to utilize her services because we believe, strongly, in supporting Black-owned and woman-owned businesses because we are the one of the same. We always paid her within a couple of hours of receiving her invoices and in full. Her responses to us started to become flippant and misplaced. She made a decision at her last clean for us to take linens from the home without our directive to do so, stating that she would clean them at her own home. We kindly stated to her that was not necessary and she proceeded to, again unjustifiably, respond to us that we thought we were "better than her" and that "her home is clean." We were remarkably taken aback because we never insinuated that her home wasn't clean and she became angry with us for a decision she made without first consulting us. After that text message intercourse, she abruptly resigned and stated that she "no longer wanted to approach the premises." We kindly accepted her decision. We therefore made plans to which she agreed to return our linens that she unilaterally removed from the home and our keys since she resigned, and then she abrupted decided after agreeing that she didn't want to do that and that we were "inconveniencing her." Mind you, she made sure to abruptly resign after she received her payment from us of $825 after delivery of services for the week, which would be her final payment. We never once tried to inconvenience her. We never once did anything to make her feel less than. We never once treated her with any ounce of disrespect or disgrace. We appreciated her and conveyed that to her often. I feel what will impact her ability to sustain a reputable and scalable business is her inability to exhibit emotional intelligence in her dealings with her customers/clients. She would also benefit from hiring additional staff to help her achieve operational excellence focused on efficiency. Finally, she credits herself with the success of our AirBNB as if she were a business partner instead of someone we hired to perform a service. That is all we did and were doing. She took it as more. She was not a business partner and if you hire her company beware of her overattachment and overinvolvement in how you run your business. At the end of the day, we wish her nothing but the best and optimal success, but we just didn't have time for the aggravation from communicating and dealing with her later in this relationship. There are too many cleaning services who would be glad to provide the services we need.

Kristen is a phenomenal person who goes above and beyond. She made sure that I got my money's…read moreworth. Out of all the cleaning companies that I have used she was the most professional. I hired her at the last minute and she showed up and done a hell of a job with my Airbnb. My Airbnb guest complemented me on the cleanliness of my house. I will be definitely using her more often. Thanks Kristen for your help I appreciate you.

Quick response. Showed up on time and gave a very detailed analysis. All around great service!read more

The team came out to fix 4 outlets that were not working because of a faulty breaker. The total…read morecame out to $389 and $402 with the credit card fee. We are hoping this did fix the problem since these are the outlets that would support the refrigerator. They did come out promptly (within 2 days of us calling). Given the higher than expected price I am hoping this truly fixes our issues!

I had Megah Softwash come out today and Ian and Nate came out on time and ready to work. They…read moreensured our gutters were clean and pressure washed our flag stone pathways. You could see the difference. Very professional, courteous and honest and pricing was awesome. Looking forward to using them again. Support local. Here are some before and after of our flag stone and of course had to capture a picture of the guys. https://www.facebook.com/MEGAHSoftWash

I was referred through a coworker who used them in the past. I wanted something that was chemical…read morebut safe for my hardware exterior, didn't want a hard pressure wash that could peel the paint and still leave traces of algae in the side of the house to grow back. They came out and did a quick assessment and had the pricing ready in different price packages that I could mix and match. The difference is the discount you get based in what you want done. I needed gutter cleaning and gutter guard installation, roof debris removal, and home soft wash. It was 20% off the full pricing of getting each done individually. The process was quick and they did a good job with noticeable difference afterwards. No more green algae in the side of the house and the gutter guards have worked really well. I don't have a ton of experience with this stuff but I felt the pricing was fair. I've already recommended to a couple of friends. They are professional and courteous, stand by their product and work.

I requested they redo my mom's garden which had been neglected for several years . they did a…read morefantastic job within a quick amount of time. He was great about asking what kind of plants she liked and sent me photos of what they were going to plant .I highly recommend Neal's for landscaping.

Neal and his son did an amazing job. My front and backyard needed some weed pulling as well as…read moregetting the lawn cut. New homeowner with a newish lawn (10 month old). Neal was able to contact me as soon as I messaged him. He was able to visit my house, provided a reasonable estimate and scheduled a service. Neal was able to provide sound advice on the amount of lawn irrigation needed (# of times a week and duration of water), and lawn care plan (weed, fertilizer and etc). Overall, the yard looks great, cleaned up and at a reasonable cost. The plus side is that he is local and a small business!!!

E-Z Roofing is one of the best construction companies I have ever worked with. They are…read moreprofessional and do not price gouge, even in the post-hurricane mess of Augusta. They are upfront and honest about costs; while they aren't the least expensive, I will gladly pay more for the top-notch service we received. Once you agree on a project price, that is exactly what you pay--no surprise changes. You can reach a real person, schedule an appointment, and get a quote without having to "babysit" them like so many other companies. They ensure the customer is taken care of; even when you don't want to hear the hard truth, they are honest and guide you to the best outcome within your time and budget. They have a 24/7 answering system and someone gets back to you every time. Their subcontractors are fully vetted and just as professional as the primary project leads. They perform a final walk-through before any invoicing and will come back to correct any issues without heartache or extra charges. I have referred every one of my friends to them. The office and quoting staff are so friendly, and I love that they have a physical office where you can walk in and chat. I've even seen firsthand how well they celebrate and treat their employees. Your account manager is a one-stop shop for all questions. They ensured we preserved our roof warranty following the second tree that hit our house in 2025. They have been flexible, moving projects around to meet our needs when possible. I cannot express enough how thankful I am to have a community partner that cares for my home as much as I do. THANK YOU, E-Z Roofing and Team. This was our third job with them, and we will be starting number four soon!

Everyone I had the pleasure of working with from front desk to multiple workers on site for my on…read moregoing projects were amazing and professional and courteous!

I recently moved and used Mighty Titans to help me load and unload the U-Haul we rented. When I…read morefirst moved to the area, I used Two Men and a Truck and did not have the best experience. I can happily say that this was not the case with Mighty Titans. I asked for a quote on Yelp and Ginger contacted me within 24 hours to answer all my questions. The movers, Anthony and Rick, showed up and didn't waste any time surveying the house and loading the truck. They worked diligently, knew just how to load and unload the truck to fit everything, and were very polite. Everything got to our new house just like it was when we packed it and they helped put the furniture back together. While carrying furniture into the new house, the movers nicked the wall going up the stairs. It was an honest mistake and they were genuinely sorry that it happened. Ginger was quick to help us resolve the issue, and they again apologized for the error. Overall I had a great experience and would absolutely recommend using Mighty Titans. Of note, I used a 26ft U-Haul truck and only reserved the movers for 4 hours when really it took 5 (they just charge you after the fact if you go over). I would recommend at least 5-6 hours if you are going to use that size truck. Also make sure that you get an appliance dolly and furniture pads if you need them. The Mighty Titan movers only bring a regular size dolly and a toolkit for furniture.

Needed some muscle to move a few boxes and relocate some furniture around my house after our…read moremilitary move. Usually my husband and I would try to do it, but he had back surgery last year. I didn't want to push him, so we hired someone else to do the heavy lifting. I spoke with Ginger on and off about the service, price and method of payment accepted. On our agreed upon date, two young men showed up at the agreed upon time. The minimum time allotment was 2 hours and that wasn't a problem. I quickly showed them around and put them to work. They were very respectful and careful with my items. We relocated a sectional, another large sofa, an entertainer from the garage, and lots of boxes. At the end of our time, Ginger was called and she sent an electronic invoice which I was allowed me to pay without providing my credit card info over the phone which is a pet peeve for me. All in all a great service. I wish I knew the fellas that help with my particular move as I'd request the same team. That would be nice.

After 4 separate jobs totalling nearly $30,000, I can attest these guys do great work! Easy to work…read morewith and call backs handled promptly!

From the owner: A Cut Above Painting Co. stands out with its commitment to quality, professionalism, and customer…read moresatisfaction. As the only non-franchised local painting company with nearly 200 five-star Google reviews, we take pride in delivering personalized service and expert craftsmanship. Our skilled team ensures every project meets the highest standards through meticulous prep work, precision, and attention to detail. We prioritize clear communication, reliability, and respect for our clients' homes and businesses, making the painting process smooth and stress-free. Whether it’s interior painting, cabinet refinishing, or exterior transformations, we bring experience, efficiency, and a customer-first approach to every job.

Working with MRLane Cleaning was a pleasure. She was very flexible and always willing to…read moreaccommodate my changing schedule, showed up on time, very professional, and did excellent work for an unbeatable price. I highly recommend her service.

From the owner: We provide residential, commercial cleaning and Airbnb property management. read more