At the last minute, the evening before a funeral in Thornhill after calling several other florists…read moreI called Flowers by Terry shortly before closing. I explained that due to an oversight my husband had not ordered flowers for his mother's funeral the next morning. Terry was extremely helpful. She called othernflori in the funeral home area then called to say that since no one would do it, she would. I gave her the details, but got the wrong time. I thought it was at 11:00. As soon as I got out of the visitation that evening there was a message from Terry. She had checked the time and corrected me. It was 10:00. She went in early, made up a lovely arrangement so I could pick them up by 8:30 am. They will certainly be the florist I use in future!

terry is the best for flowers!! she always has the freshest stock! always trying to support local…read morewhere she can! her and her team are really trustworthy and ca bring any vision to life. she did my wedding flowers and it was nothing short of amazing. 10/10 would choose her over metro anyday!

Had to find a local florist - living in Las Vegas - so by chance I found this team. A friend had a…read morestroke and is in hospital near by. I out a request for irises and the kind lady suggested I wait. Day for fresh blooms. They also hunted down my friend in the hospital. The results- thrilled friend and beautiful flowers.

I am from out of town and was trying to get some flowered delivered to my sister for a special…read moreoccasion... to cheer her up after bad news re her health. I was never able to get that bouquet I wanted so now I am going somewhere else. I do not understand what business this owner is in?

such a beautiful place. wonderful selection and great people. So much to see and admire. Every…read moreflower under the sun

A few things I will touch on in this review: 1. Payment…read more2. What was advertised and what was delivered 3. Flower freshness 1. Several days prior to Mother's Day, I placed an order on Freshland's website for a bouquet ($88 after fees). Since I was opting for pick-up instead of delivery, I selected the payment method of "in-store". A couple of days later, I received a call from an employee asking for my credit card information so that they could process the payment before making my order. This call was unexpected, and I asked if there was another way I could pay because I wasn't comfortable reading anything off over the phone. They allowed me to send an e-transfer instead, which was an OK alternative. While I can understand that processes have changed under COVID guidelines, having an "in-store" payment option online with no indication that we will be called and asked for card information is a bit of an unpleasant shock. 2. Yesterday, I picked up my flower arrangement and it so poorly resembled what I ordered on the website. Understandably, Mother's Day is a busy time for florists and with stock limitations, some substitutions are necessary. HOWEVER, what I received did not at all resemble the arrangement advertised - I have attached photos so you can make the call for yourself. Less subtle differences to call out: no succulent (just a bunch of leaves in the shape of a succulent lol), SIZE, colour way (but ok, substitutions maybe? This can slide). It's pretty, but it's not what I ordered and paid for. 3. Flower freshness. Most of the flowers came fully bloomed so we knew immediately the arrangement wouldn't last very long. Some petals were starting to brown and wilt, and today (the day after pick-up) some petals have fallen out already. The arrangement costed over $88 after tax, and was underwhelming. I tried really hard to convince myself I liked it, but after showing photos to a friend who used to work in a flower shop I knew a review was imminent. I'm disappointed that this was my experience with Freshland because I've had excellent experiences with shops in downtown Toronto and have been looking for a business closer to home to support. The search continues.

My husband purchased two dozen roses from this place for our anniversary. The SECOND day the roses…read morewere already browning and drooping. Absolutely not fresh flowers, and my poor husband paid full pop. He was better off buying flowers from Costco! Not impressed. UPDATE: spoke with the owner, who was absolutely lovely. She has offered to rectify the situation with a beautiful Thanksgiving arrangement for which I am most grateful. Fantastic customer service! Thank you Judy!

This store has a decent variety of things needed for South Asian weddings and puja. The flowers are…read morefresh looking, refrigerated. Location is great and convenient for this area. Ample parking. You don't need to drive to Brampton or Mississauga if you're looking for these types of items on this side of the city. Finding a wedding jaimala (floral garland) was a big challenge at this location. The store representative would change the prices every day for the jaimala set that they order from India. Then, when we wanted to place an order at that specified price, she would tell us it's too early and we should wait. After waiting and calling again, the price again went up as per their apparent rates. We ended up going with another option to avoid the confusion. They have good choices for jaimala if you can manage the communication better than it seems we were able to do.

Stopped in to grab a dozen red roses for my wife's birthday. The florist was nice and speedy. The…read morearrangement was not what I am used to but the flowers he used complemented one another very well. Would definitely return here in the future. I believe this place is a go to for all Indian weddings, as they were the first florist to offer authentic Indian flower arrangements.

Personalized, friendly service. I'm in the US and needed to send flowers to a family member in…read moreToronto who's seriously ill. I decided to go with a local, independent shop, and I'm glad I did. Their website featured several arrangements, but I wanted to make sure that what I ordered was actually going to look like what I was seeing online. I called the shop and spoke to Eugene, who was very friendly and patient while helping me choose something. I admit I was a bit frazzled and emotional, so I really appreciated his guidance. Not once did I feel rushed. The flowers arrived today, and I was told they were absolutely beautiful. What a relief! I mean, sometimes you send flowers, and it doesn't even look at all like what you're promised. I'd definitely recommend this shop.

Beautiful flowers and excellent customer service, year after year. Very helpful when I need some…read moreinspiration.

I used this florist for a corporate gift and was really impressed with their customer service and…read morethe arrangement. I ordered Latte and it was exactly as pictured in their site. I had a last minute delivery change and thankfully, Secret Garden was able to pivot and accommodate the change. Thank you so much for the beautiful arrangement; the recipient loved it! I will definitely use this florist again for my corporate and personal needs.

This review is of my experiences shopping in store. I've not tried ordering from them online…read more The selection of flowers (and plants) is quite nice. Though, they can be on the pricier side. The staff there is really good at making recommendations if you come in with a budget and something in mind- whether it's a colour theme or specific flower you want to build the bouquet around. If you're looking for Jellycats, this place has some really cute ones. I've noticed they have a great selection for special occasions.

lovely shop to visit and freshest flowers around. Great staff always willing to help.read more

Under new ownership. Back in 2014 Tim Clark's flowers did unmatched work for our wedding. This year…read moreI called them for a funeral bouquet for the passing of a close friend. Very disappointed. We were assured they 'do even better work' than the previous owners, so we went ahead. They estimated $150. Then due to time of year shortages of flowers, and us asking for orchids raised the estimate to $250. I had mentioned at one point 'if you need a little more to do the finest job, that's ok'. I was surprised when they charged my card $305 dollars plus tax and delivery, $376. The standing spray that was delivered contained a dozen white roses, 6 calla Lillies, six spider mums and a few other stems around the outside. No orchids ($300?). It was a mostly green bouquet, and didn't come close to the quality of other bouquets that day. We apologized to the family and were so upset that we nearly (but didn't) ask for a refund. We should have just bought dozens of simple white rose bouquets (or gone elsewhere, and next time we will). Little value for money. Photo attached so you can judge for yourself, and run a quick search for funeral standing spray to compare.