This team is incredible! Always super professional and friendly -- and so great at what they do. Somehow, they magically removed some old, baked-in stains from my blazer which was on track to the bin (and it only took 2 days). Highly recommend for all dry cleaning needs! read more

Blue & White Cleaners is a family owned business that has been established since 1970 who are certified dry cleaners and leather technicians. They have two very convenient locations based in Neutral Bay (entry from rear car park) the other is in Crow's Nest which has a 3 lane drive through service perfect for the frantic time poor or parents who don't need the added logistic of taking sleeping baby or all the kids out of the car. They offer premium services including one of the best specials in Sydney for business shirts. Five business shirts can be cleaned, pressed and starched for $16 and if you drop in by 9am you can pick up the shirts at the end of the day considering the dry clean is straightforward. Soft furnishings such as blankets, doona's and bed spreads can be dry cleaned also. Blue & White also offer a pillow service where they will deodorise, debug and sanitise your head rests, so forget about buying those Tontine pillows which come with expiry dates - spring clean your current pillows for an worry free sleep. A hand cleaning deluxe service is also provided for wedding dresses. Obtain a personal quote and ask about the boxing service provided which can turn your once in a lifetime dress into a gift or heirloom. It is a pleasure to highly recommend Blue and White Cleaners for the quality service and efficient turnaround times. read more

Blue & White Dry Cleaners - Blue And White Dry Cleaners - Dry Cleaning Near Me - Neutral Bay, NSW

DO NOT GO TO THIS PLACE They are deceitful and every staff tells you different things. I am deeply disappointed with the customer service this place now provides. It used to be considered a place for a great service. As such, used to take my Prada, Hugo Boss and the likes for a special dry cleaning. But this place is not the same and I will be taking my dry cleaning to Mosman instead. I have been a local for over 25years and went to a school in Cremorne. So I am very familiar with the area and the history of the shops in Neutral Bay. I was served by their second in charge twice of late and these experiences felt extremely cold and transactional (there was no warmth). When this 2ic with south East Asian appearance gets agitated, she would not hesitate to raise her voice at a long term customer and can get extremely rude. The manager also does not appear to be interested in mitigating the long term customer's dissatisfaction about her staff's unprofessional conduct. What felt like a complete denial almost. It appears the staff lie to cover up their wrongdoings and the management lacks any level of judgement to distinguish and see through their own staff's manufactured (and collaborated) bullshit. Ans or be part of the madufactured bullshit. As they say in HR, the management of the company owns the culture of the company - I will leave it at that. It is a sad ending to a long term relationship but surely more customers would feel the same way and take their dry cleaning elsewhere if they continue to provide this level of poor service, which is unheard of, especially in Neutral Bay Area. Customers have options to choose from and there is no need to put up with their absurdity. The manager is deceitful and lied to me so that she could charge me for a "job completed" (job not completed as they ran out of time to meet the deadline set before my packing for the move). And she kept getting caught out in her lies trying to do this. Business must be really bad with Covid. And or she is just that kind of person. Ridiculous. read more

I exclusively go to Blue and White Neutral Bay. I've tried most of the other drycleaners in Neutral Bay looking to sample everyone's price/quality/turnaround and I finally decided after visiting 7 maybe 8 dry cleaners to run with Blue and White. The people are very friendly with an emphasis on high levels of customer service, they consistently do excellent work, it's alway next day for my business shirts, prices are good (they certainly aren't the dearest in town) and I like their system for hanging completed work. I always have a good service experience here. Also they do alterations too. I'll never go anywhere else now because I don't want to gamble with getting bad service or a bad job done just to try and save a buck on getting my 5 business shirts pressed. It's not worth the risk. read more

The worst of the worst. Avoid them at all cost. Everything might seem fine until there are issues. I've used Blue & White Crows Nest for the past 6 years. Expensive but convenient, never really had any issues until 3 weeks ago. Left one of my most priced Rhodes & Beckett shirts with them, even used deluxe handwash option. 2 weeks later, they claimed they cannot find it. After another week, still cannot find it. Instead of them updating me, I had to call back 6 times. Eventually, the store manager gave me 2 options, store credits or insurance claim form. They lost my shirt and they asked me to continue to use them or deal with their insurance company, what kind of customer service is that? Then, what is more enraging, is that instead of compensating me for the shirt of its original price $179 bought 1.5 years ago, they said "the shirt is 2 years old, considering depreciation, $150 should be enough". They lost my precious shirt and now they want to talk about depreciation!? This is the answer from their head office. Blue & White does not care about customers at all. Avoid them at all cost else its going to cost you. read more

READERS BEWARE - STEER CLEAR OF BLUE AND WHITE DRYCLEANERS!! They are NOT to be trusted with your precious garments!! Throw your priceless wedding gown in the washing machine and you're likely to get a better result at a fraction of the cost! My wedding gown was returned to me with the silk on my dress completely crushed and starchy, they didn't even bother to press out the creases. Metal wires near the lace applique began protruding out. The boning started falling out of the dress. The silk white colour now looks champagne! AND there are still dirt scuff marks on the fabric!! I placed my faith and trust in their staff who assured me Blue and White were experts in the industry and could professionally clean my couture wedding gown correctly. They claim to be experts that specialise in cleaning couture gowns for the likes of Colette Dinnigan etc yet after my experience clearly have NO idea what they are doing. Due to their exorbitant quote, I shopped around and found a few cheaper drycleaners who advised me of potential issues that could occur BEFORE cleaning the dress however I thought as Blue and White charged a premium...they had better knowledge of what they were doing..clearly NOT SO!! Ironically, they didn't see a problem with how the dress was cleaned and refused to take responsibility. Don't waste your money on a company that tries to brand themselves as experts in the industry and clearly have no idea what they are doing! As another review online advises - if you have good clothes you value DON'T GO NEAR THIS PLACE!! read more

Best ever. Were able to clean my wedding dress that was ruined by Bridal Silver Service. I'll never go anywhere else now.