During the pool opening, they saw that my heater was not installed according to the code. Safety…read moreissue. Great, very important, good to know. But instead of telling me about it, they quietly sabotaged my heater (literally pulled the wire) and didn't say anything while we were chatting after the job. Then, for several days ignored my emails only to come back with "we disabled it, pay us extra to return". Worth mentioning, they also padded my bill with a non-existent part (apologizing later, but only for that). Can you trust someone who would intentionally and sneakily break your equipment? I found someone else.

Larry, Brittani, Tom, and others at LA Pools have provided all of our pool service for over 20…read moreyears. The negative comments on this site come as a surprise to me. I have nothing but superlatives for this company. I use them for opening, closing, and weekly maintenance. They have installed new filters, pumps, and heaters over the years. They have identified potential problems, suggested certain enhancements, and made timely recommendations. The entire crew are hard-working and understandably often quite busy. If Larry tells me they are tied up or won't be in my area until next week, I believe him.

Always reliable and does great work! We have been using J-Pro for 20 years. They have done major…read morepool renovations, replaced our pool filtration and heating system and performed opening and closing of our pool. Highly recommend.

Called J-Pro for a quote on our pool renovation. They said they would come out to look at our pool…read more They did not show up for 3 weeks and they showed up without giving us any notice. They examined our pool but then never gave us a quote or called us about it! Needless to say we gave our business to someone else.

Adam and team are kind, thoughtful and caring. We trust them 100%. Their first google review was…read morefrom my like 15 years ago! Love A&B and highly recommend them to anyone.

Horrible​, they have zero certified pool technicians, they're unresponsive , irresponsible treat…read moretheir employees horrible,terrible go back turn around

Great for service in the shop. There is always a very knowledgeable person in the shop to help…read morediagnose or solve your problem. They have a large amount of parts in stock, which comes in handy when dealing with an old pool like me. They have given me honest advice on how to attempt inexpensive repairs, even at the sake of losing a sale for an expensive part. They repair motors and are quick in their repairs. For patio furniture, they rent a sling stretcher for free in case you ever need to reinstall slings on your chairs. Just go to desk and ask to use it. One downside is their cost for on site pool repairs. I was informed that their rate was $150/hr plus parts. Another local make pool service company's rate is $95/hr. I cannot support the idea of paying that much more an hour for essentially the same service.

They used to allow customers to provide their own chemicals for pool openings and closings. Now,…read morethey insist that they provide the chemicals at ridiculously inflated prices because some customers had been using "inferior chemicals." Sorry, but you can't fool a chemist. Liquid 20% NaClO is the same no matter what brand is on the label; the rest is just water. Perhaps some customers were using less concentrated ordinary laundry bleach instead, but that's no excuse to punish all customers by forcing them to purchase chemicals from them. They just lost this customer.

Had this company open and close my pool this year. Pretty…read moresure they over charged me on the opening. Only had them close in case of miscommunication between me and her. The day they are scheduled they don't show up. I call, they are behind and will be in the next day. The next day, no show, no call and no answer from my calls Fast forward they show up two days late and close the pool. This bill is higher again. They charge me for plugs that they pulled out while opening in the spring. Talked to the owner and he told me he'd split the charge for the plugs. Why would I even pay half? Already paid for them once. He told me "do what I think is right". Hope this review fits the bill. It's hard to find good work/ quality these days and if you read this far you will know that you have not found that here.

Great pool knowledge Haven't had an in-ground cement pool…read morefor 20 years. Todd went over everything with us after opening the pool. Water testing is free. Chemicals reasonably priced. Looking at signing up for the valet service. Highly recommend Great family business

Enlisted this company for their valet pool service, as they were already servicing the pool in a…read morenew house that we bought. I didn't know anything about pools and wasn't living in the house and so was relying on their services. But this company proved to be unreliable, unresponsive, and low quality in terms of service and manager team. There's too much to say so I'll try to summarize - 1) will almost never call you back. left 5-6 messages for the valet service, and only called back once over the 6 weeks or so. same for the general line, and no one ever called back from there. the only way i managed to get through to anyone was calling repeatedly. Maybe once Tristan (?) called back with more info like he said he was going to. Generally unresponsive. 2) valet team unable to recognize that pool is no longer clear and should probably be shocked. i told the teams over and over again that i am new to pools and need their help and tried to learn from them what i could. i tried to be there for every service, and i even tipped them at times bc they were always patient and tolerant of my questions. but in retrospect the pool was becoming cloudier and they did nothing about it and kept telling me it was good to go. 3) the valet team lead doesn't know what she is doing - i sent her a picture with algae on the walls (uploaded separately) the day after the team serviced the pool and she told me it was from heavy use or dirt blowing in. none of which makes sense as i explained to her that dirt doesn't accumulate on walls and we don't live in the house and use the pool much. she doesn't have enough knowledge to process that, or to know what algae looks like. 4) the pool turned green after this despite two visits within days of each other, and she said it was my fault, and that their only job is to keep a pool clear, which also they did not do. i scheduled a service call to address the green pool, and she decides to deliberately screw us over and fire us as clients the day before they are meant to arrive because i complained about the quality of their service and inability to know what algae on the walls looks like. 5) there's a host of other things that went on including low water levels and a possible leak (which their valet service failed to understand). their inability to actually figure out the leak despite sending out a team (fixed by a different company i found), shutting off my pump and not telling me, servicing the pool multiple times in a week and still having an algae problem immediately following their service day. - During this process I even emailed her saying, this would be a lot easier if we could just talk on the phone, and still no phone call. Turns out she is one of the owners of the company and even the valet teams were face palm-ing at how bad she is at her job. - they are so unorganized that even after she fired us as clients, the valet team still came out to service the pool on their usual day. - if you read some of their responses to poor reviews you can see how unprofessional they are. - the only consolation is that they refunded me for the "leak detection", which was a failure, using an air pump that kept a poor seal. I asked for the last several service visits to be refunded since they were clearly ineffective. that one service they refunded was just a small percentage of the time and money i wasted on this company. Since you can't argue with people who don't care that they don't know what they are doing, I left it at that. I would stay far away from this company. In the google review you can see the obvious lack of knowledge in the pictures.

Great place to come get your water tested. The owners were very friendly as well! Highly recommend!read more

Showed up on time and was fantastic to dea with. Price was fair. He also answered the phone quickly.read more

Used them a week ago to fill my pool . They were quick and efficient and the water was sparkling…read moreclean definitely recommend them if you're in the Bucks area and you need your pool filled up and don't wanna use your Well Water and the price was very reasonable

1st time customer -They replaced the liner of my 17year old in ground -Absoultly AMAZING job -From…read morestart to finish This family owned and operated business is professional dependable and affordable! You will not be disappointed! Thank you Steve and Family Rachel

Opened our inground pool this spring to find it almost completely empty. I'm not exactly sure how…read moremy husband found Schembri Pools, but we never regretted our decision to go with them. They said they would just do a quick drive by to look at our pool, but ended up finding the hole right away. We did contact a few other companies, some who even offered to patch it up. Ultimately, we went with a decision to have Schembri Pools get us a whole new liner. They were here so quick, practically the next day to take measurements. Our pool is very irregular shaped. It definitely took a while to take measurements. I believe we were told there were over 200 separate ones. While a lot of materials are back-ordered in general due to post-Covid shortages, the new liner actually came in quicker than anticipated (around 4 weeks). Again, they were here practically the next day to install. Installation was a breeze (for us!). They also were able to arrange two truck-fulls of water on the same day. We were using the pool a few days later after adjusting the salt and chemicals. I would say that everything about Schembri was top notch. From their communication to work ethic to even pricing. The pool is looking great and we went the whole summer without an incident. They also gave us a year guarantee which shows their commitment to customer service and confidence in their work. I would definitely recommend!