Pierce claimed that he was an expert on repairing windows with rotting wood. He came out and…read morestarted working. About 2 hours later I went to check on him and he was packed up and heading to his truck without even telling me. The windows were not even halfway done. He seemed nervous and claimed that he had a personal emergency. He came out the next day and same thing, he worked for a couple of hours and left without finishing the job. I called him and he said he finished. Neither of the windows close and one was too long and the other was too short. I will most likely have to replace the windows after what he did. He committed to returning yesterday but did not show up nor return calls and messages. This guy, from my experience lacks professionalism and competence.

Pierce at Point Blank Solutions is our go-to handyman for all our office-related repairs and…read morefurniture builds. From painting, to cabinetry, to picture hanging, he does it all at the highest level of quality.

Paid cash to have my drywall repaired upfront. Did half the work and never returned. Will never do…read morebusiness with them again.

Blessing in working termites had destroyed 2 of my rooms in my home. I called him, I remember…read moreseeing his truck years ago and I took a picture of it, so I called him. He came out, gave me an estimate. He did the work, he did. The job he did the blessing he did. The cover of the walls. I am so grateful and other work he did for me. Outstanding customer service respectful. We're not reliable educational.

Beyond fantastic would not be too over the top to describe Ross, his crew, and his work…read more I have used a variety of craftspeople for many years in many different homes -- Ross is so outstanding that I refer to him as my "property manager" for the reason that he can do just about anything that is needed, and doesn't hesitate to tell me when he feels it is beyond his pay grade. I cannot say enough go things about him and his company.

I really hate writing reviews like this, but I think our experience was one that other consumers…read moreneed to be aware of. While Ross seemed a genuinely nice person and politely listened and took notes during the walkthrough of the scope of work, we never even got an actual bid from them on the repairs we wanted done. We had Ross out on 11/8 and on 12/3 still didn't even have an ETA on when they'd be able to give us a BID on the work-- not "when will it be finished" or "when can you start" but "when can you tell me how much it will cost to hire you to do the work". They couldn't even tell me when they'd be able to tell me! I had to reach out twice just to find out they didn't have a bid ready and didn't even know when they would. The time I spent away from work walking Ross around the property and discussing the work we needed done was completely wasted, and now I have to start over from scratch in finding another repair service. It's doubly frustrating because I wasn't casually fact-finding or price-shopping, I am ready to hire. I would have taken almost any proactive answer, including "sorry, we're too busy for your project(s)". Just really poor customer service.

Fast and good work! They did a door repair for me. It was rubbing roughly on the bottom portion of…read morethe frame (instead of the top like I've seen mentioned many times on online tutorials). It was harder to open and close than a month ago. The original screws were too short. Would request HMS again for future problems.

Our job was for a vaulted ceiling fan installation and to repair cracked and molding caulk around…read morethe tubs. I removed the existing caulk from the bathrooms myself to save money but I still felt the price was extremely high for a fan install and a finger swipe over silicone (that's all they did). They didn't remove the kitchen silicone (which we agreed on) and didn't clean it before putting a thin layer on top. After it cracked overnight I had him come back out to redo the entire thing. So, if you care about finesse and visual consistency, look elsewhere.

great service and super committed. he is my go to guy for anything I need fixing or building…read more customer for life

This was by far the worst contractor experience I've had…read more I hired Rick to remodel our closet with bifold doors. During the initial consultation, he agreed the design was feasible and promised the project would be completed in 3-4 days. Five days into the project, he suddenly claimed the bifold doors were not possible and proposed changing the entire design to cabinet-style doors instead. This should have been identified before demolition began, not after work was already underway. From that point on, I was repeatedly told, "We'll finish tomorrow." That promise was made day after day for 19 days. Eventually, after nearly three weeks of delays and little meaningful progress, I asked them to stop work and remove their tools. I then had three independent contractors inspect the work. Two of them told me it was among the poorest closet workmanship they had seen. The issues included: * Panels cut to incorrect dimensions * Cabinet pieces shaped incorrectly * Poor fit and alignment * Work that would cost more to demolish and rebuild than to complete properly In the end, I paid for a project that accomplished virtually nothing except leaving me with demolition and additional repair costs. The worksite was also poorly managed. Although I was promised a clean work environment, they created excessive dust throughout the room and garage and rarely covered furniture or flooring unless I specifically asked. At the end of each day, I was often left cleaning after them myself. Safety was another serious concern. My toddler found a loose nail in the hallway during the project. Thankfully we noticed it before anything happened, but leaving sharp construction debris where young children are present is completely unacceptable. As the project progressed, work slowed dramatically. Some days they only worked a couple of hours, and there were 4-5 days where no one showed up at all without meaningful communication. To make matters worse, after all of the delays and poor workmanship, I was asked to purchase my own cabinet handles to save them roughly $30. The biggest disappointment wasn't just the quality of the work--it was the constant broken promises. If the project had been honestly scoped from the beginning, I could have chosen another contractor before losing nearly three weeks of time. I have extensive photos documenting the progress from day one through day nineteen and will be uploading them so others can judge the workmanship for themselves. I cannot recommend this company.

HIGHLY RECOMMENDED…read more James installed a ceiling fan for us today and we are very pleased with his service. As a former realtor, I have been around a lot of contractors and handymen. James is a cut above. Not only was he professional, courteous, and competent but very personable and respectful. Already thinking of other home improvement projects we can call on him for assistance. Integrity is so hard to find these day, James is a keeper.

I don't know what happened between last year and this year, but James has become unreliable. The…read morework he did last year was solid and he did a great job (see happier review below), but now he's dropped off the face of the planet. After we met this month to have him do more work at my business and my home, he completely ignored all communication for over a week (when he knew I was on a fairly tight window to get this work done), although he still managed to find plenty of time to post all day, every day on Facebook. Super bummed, a little pissed, and not sure what went wrong. Maybe if you have more money to offer on a larger project he'll follow through.

Did a nice job on the rocking chairs. Needed some sealer and he also did some repairs. Added a…read morefew more years to the chairs.

Mike helped us install about 60 cabinet pulls and lightings in the bathrooms. I chose Mike because…read morehe responded to my online quote promptly and his price was much more reasonable compared to the big handy work chains. I also read the many good reviews for his work that was not shown by Yelp. Mike finished the job in less time than he originally estimated and did a perfect job. He was very personable and respectful of our home and properties. He also answered all of my questions and offered valuable advices during the job. I was very happy with Mike and will definitely use his help again for other projects. If you're considering his services, click on the link below the Review section to read all the reviews that Yelp has hidden due to some odd mechanism. I'd definitely recommend m5Austin! Thank you, Mike!

I began looking only for a bathroom reframing following some unexpected termite damage during a…read moreremodel and walked away with a bathroom ready for finished materials. I had the pleasure of working directly with Efraim and was pleased throughout the whole process! He worked with me and my family to make sure we understood completely what the process would look like and cared about the outcome. He worked very hard and did not disrupt any activity considering I work from home. I also appreciate the admin side of the company as they were super accommodating and patient with me and walked me through many processes and answered all of my questions and concerns quickly. Beautiful work by a hardworking team 10/10 recommend!!

I had my bathroom remodeled using Austin Professional Construction. I added some before and after…read morephotos here. I think it turned out beautiful. Communicating was great and it was an easy process. I had told him my main concerns: lighting and making it brighter and more feminine. The company has done a lot of work with my home, painting and done minor repairs. They are a reputable company and I highly recommend.