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    Blue Knight Cleaning Services

    1.0 (2 reviews)
    Closed 8:00 am - 6:00 pm

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    10 years ago

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    12 years ago

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    Bernard K.

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    People searched for Carpet Cleaning 123 times last month within 25 miles of this business.

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    DustToShine

    DustToShine

    (3 reviews)

    Hammersmith

    I tired this cleaning service for few months and was very pleased with the lady (Marie) who helped…read moreme with the weekly clean. For me several things were crucial when it comes to flat cleaning: I need someone who is reliable, knows how to do the job, experienced, and will be committed to doing the job weekly. I can not stand that every week you will be sent a new person and you have to show them around and tell them how you like things to be done. I found dealing with dust to shine very easy and prices were just similar to any other cleaning services in central London. They will charge you per the hour and you won't be hearing something like "you have to pay extra for cleaning the inside of the microwave" or " we don't clean windows"! Which some offices do say before sending any help.

    Summary: 1. Dust To Shine is an agency that has no quality…read morecheck of who their subcontractors are. 2. Subcontractors are disinterested in delivering a quality service. - Maybe because of the £179 charged for the professional clean, the crew only gets £79. 3. Subcontractors have no responsibility to the customer. 4. Subcontractors steal. The stole my vacuum cleaner. 5. Dust To Shine (www.cleaningdusttoshine.co.uk) is not interested to take responsibility of their subcontractors. 6. It has been more than 1 week since the incident. They haven't bothered to call. - Which leads us to believe they are not able to track their subcontractors And that has led us to report this to the police. Police would probably have better things to do, but this to us seemed like the last option we had. Go here for more details: https://www.facebook.com/DustToShineReviewedLondon

    Fаntаstiс Сlеаnеrs - Shower door

    Fаntаstiс Сlеаnеrs

    (155 reviews)

    London Bridge

    **** Update ****…read more Immediately after my earlier post below, I was contacted by Local Cleaners who acknowledged my grievance, and agreed to better compensate me in return for the poor service we had received. I am grateful for their acknowledgement as this makes me feel my valued as a customer, my voice was heard, and I admit I was impressed by their sensitivity to the whole matter and the professional manner in which they subsequently handled the case. ********************** The Fantastic Cleaners team of three did a poor job of the "end of tenancy" cleaning of our 3 bedroom property we contracted them for in early Sept. Actually, we engaged "Local Cleaners London" but it was the FC crew who showed up, and now there is no posting of LCL on Yelp anymore! Anyway, the job they did was so poor - it was done in approx 3 hours on a Sunday. We pointed out a few things obviously so amiss when we inspected our property immediately upon completion - e.g. Sofa had cobwebs on the side, lampshade in toilet had not even been wiped down, carpet hardly cleaned, bathroom blinds not even wiped etc. Actually we were embarassed to be pointing so many things out to them...was this a "deep clean"? Upon complaining (with loads of photographic evidence) and discussing the matter with LCL customer service, the best we were told that could be done was a "re-clean" of specifics (not very useful since new tenants had already moved in by then and had already undertaken rework on their own!) or a raincheck for a carpet clean of just 1 of the bedrooms. I felt they should have refunded the fees but no option to do so. Made us realize this is a time-sensitive service and absolutely useless without any serious quality assurance. Frankly, if this is what should be expected from a "deep cleaning", next time I would rather have 3 hourly maids come in and do a 3 hour job - under 100£ instead of the £250 we spent!

    Stay away. No customer services. They withdrew an extra payment on may bank account; the chat…read moreoperators (an AI agent) tells me that an agent will call me, but nobody ever calls; I tried to call but nobody ever answers the phone.

    Blue Knight Cleaning Services - carpet_cleaning - Updated June 2026

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