Oh my goodness where to start with this place. So as another road user I had the misfortune of…read morecoming across one of this firms drivers today in a petrol filling station and honestly, after he used the filling station to cut through at speed nearly taking me out, then decided to put his window down and verbally abuse me, call me disgusting and derogatory names, swearing and abusing me I truly am disgusted. He was asked by a man who overheard this what he said. The man made it clear he had heard what was said. The driver ignored him. The passenger in my car also said something but was ignored. My passenger was a male. It is obvious this driver gets his kicks from shouting at and abusing females. Absolutely disgusting, down right disrespectful behaviour and I would honestly highly recommend steering clear from this company. Please also be aware. I phoned the business and was told there was no manager. There was someone shouting the responses in the background telling the lady who I was on the phone to what to say. Being that I was not far from the firms "Registered Business Address" I decided to go to the location as I truly was horrified by the drivers behaviour and wanted to put in a complaint before it came to this. The address DOES NOT EXIST. Please note that the address that this firm use is the address of something called "Gazza's Gaff" which on the day was totally closed. All the shutters down and absolutely no sign of anything there. We asked 4 people in the area, 3 who were local business owners. One directly next door to the so called location of the taxi rank. This was not the address and no one had EVER heard of it. It looks like this is potentially being run from someone's house? Now please note this is NOTHING to do with the Covid-19 situation as you would still have seen a premises there albeit closed. However there was absolutely no sign of this ever existing. Please be very cautious ahold you use this firm. However I would strongly advise against it. Having read the reviews left on many other platforms this truly is not an isolated incident.

Only just got chance to put in a quick review I phoned last Monday evening for a bit of information…read moreregarding a price on a taxi what a lovely well mannered young lady that answered the phone very helpful as I don't really know the area I was given directions and told how long it would take to get to my destination also the cheapest quote I got out of three company's would highly recommend this company very impressed and will definitely be using these more often

BAD - BAD SERVICE!!! My friend booked a taxi at 10:50 pm on…read moreFriday 22nd November, from Knaresborough to home in Harrogate. We were told that the taxi would be 5 minutes and to wait outside, which we did in freezing temperatures. In spite of three further phone calls it took a total of more than 35 minutes to arrive. We are both in our 70's and vulnerable to the extreme cold (in fact it is now snowing (morning after Saturday 23rd November) The taxi driver told us that he was dispatched from a call centre in India!! Shame on you BLUELINE. I am a Harrogate resident and have been a loyal customer for over 15 years, but will now be changing my allegiance to another Harrogate Taxi Company. Shame on you again Blueline - You need to be truthful to customers and give them true pick up times to save them almost freezing to death. Take my advice - don't use BLUELINE TAXIS because they are unreliable and give unrealistic pick up times!!!! BEWARE.

Blueline taxis is a fantastic, reliable and professional service . A particular mention for taxi…read moredriver Peter Graham who is hard working and very professional

Appaling! Waited 50 minutes for a taxi that was supposed to be here in 20 minutes, Traveled for 4…read morehours to be on time for our best friends wedding then only to miss the whole ceremony because of the most SHITTEST communication between fleetwats sorry fleetways and the hotel novotel! The taxi was coming around the corner for 35 mins as apparently it was seconds away? Yes because that makes sense doesn't it!!! Shame that the only thing good about the company was the helpful driver! And the traffiic was free flowing so can't be fobbed off as that for an excuse!

Prompt service, polite and helpful driver, clean vehicle, and reasonable rates. Couldn't ask for…read moremore in a taxi.