They did an amazing job. Three people cleaned my small apartment for three hours, non-stop…read more Even my fridge was emptied to be cleaned, then everything was put back. Cleaning is hard work, and they all worked very hard to do a very good job. They did such a great job, I asked them to come weekly.

From the owner: Text 540-519-1506 Today for the Most Exceptional Home and Office Cleaning services in the area! read more

Unfortunately, I am not able to give a review because my house was never cleaned by this company…read more I scheduled what is called a move out cleaning over a week ago for our 1890 square foot home, which was completely empty, and according to my realtor, in excellent shape -it just needed a deep clean by professionals. The first day, the woman scheduled to clean named Mimi showed up late, apologized and stated she had an emergency clean until 2 a.m. the night before and was tired. I felt for her because she looked tired, but seemed ready to get to work at 8:30 a m. At 11:00 a.m. I was told by the company that she was about an hour from being done. I thought that seemed odd since I was told it would take anywhere from 5 to 8 hours to do a move out whole home clean when I booked. But, I am not a cleaner so I didn't think too much about it. I went and met Mimi right at the one hour mark at 1230 p.m. and she had flipped the script. She was rude, stated she was scheduled for a 3 to 4 hour clean and her time was up. She left without even giving me the opportunity to inspect. She did that because she had not cleaned ANYTHING. She even left sticky cleaning product in my oven and didn't wipe it out. There was not one surface in the entire home that had been cleaned. The realtor (who has been on and out of the home multiple times this week)even inspected and stated the home had not been cleaned. I sent the representative of the company multiple photos and videos showing what had not been done, and how the oven was left. I only asked that they clean what they stated they would clean, of which they had given me a three-page checklist of items that would be cleaned. The representative, Jamie, asked that I let them make it right by them sending another cleaner the next day. Since I had taken off part of the day, it was very hard for me to rearrange my work schedule the next day, but I was assured that a reliable cleaning person would be there at 8:00 a.m. sharp the next day. The next day came and at 8:30 I let Jamie know that the person, Tiffany, had not shown up. I was in a panic at this point because professional photos of my home were scheduled at 1 p.m., and couldn't be rescheduled for another week, which would delay my house going on the market. Jamie assured me that they would get somebody there and this third person would be there by 10:30 a.m. that day. My boss was gracious enough to let me off of work for a couple of more hours. Jamie even called me when the next cleaning lady was supposedly 17 minutes out. Seventeen minutes came and went then 30. , then 50. No cleaning lady. At this point it is 11:40 a.m. , and I have to report to work. So I called Jaiimie back and told her we were done. Three strikes and no one had shown up. I don't know what happened, but this company was not reliable. The worst part is that my credit card has a pending charge for $450, which I would not mind paying despite the 2-day inconvenience convenience if someone would have showed up to clean my house according to their checklist. My house is in worse shape than it originallywas because of the oven product that was sprayed in an oven that had no type of buildup in it, and left to dry without being wiped out. So one cleaning lady who didn't clean and was so so rude and two no shows. I cannot recommend this company due to the fact I didn't get the house cleaned at all the first time, and 2 days with 2 no shows later. And I am worried about whatever cleaning product is gunked up inside of my oven. To be fair and honest, I do have to say that the lady at the company that I spoke with to coordinate all this, Jamie, was very professional and courteous to me on the phone at all times. I don't blame her, but people have to actually show up and do the work stated they would do. However, after one hostile lady who cleaned worse than a 5-year old and was rude, and with 2 no shows, I cannot risk giving this company another chance. I am scrambling to find someone to do a move out cleaning in the next two days so my house can go on the market. Be very fearful of this company.

Excellent customer service. They cleaned my place top to bottom leaving no issues whatsoever. They…read moreare very professional, affordable, and dedicated in making sure the service provided is completed to your satisfaction. Highly recommend using them

Asked for a quote, they sent a rate almost immediately. Very reliable and communication was good. I…read morewas moving out and needed a deep clean on my apt and when I tell you a wonderful job was done, I mean it. My husband has his own bathroom and I didn't even like going in there, but when Promise Cleaning finished with it, it looked brand new. 10/10 recommend.

From the owner: Our promise is to keep your homes looking spotless and brand new again.read more

She hasn't started the work yet, but based on our walk-through of the house and our discussions, I…read morethink it's going to be a good fit. she was quick to respond to my inquiry and made every effort to meet with me within two days of making contact. So far so good!

Arrived on time; brought all needed supplies; hard worker; organized and detail oriented;…read more effecient. Cost in line with estimate.

DO NOT HIRE. Do not…read moretrust this company. They are a scam and they charge astronomical rates for doing nothing. They pretend to clean but do not clean at all. They do not have the correct cleaning equipment. They do not know how to make beds. They do not know how to clean bathrooms and they do not know how to operate a vacuum cleaner. They also do not know how to clean ovens or stoves. No one should ever hire them.

There are so many problems with this person's "cleaning" that I don't know where to start. My wife…read morehired her to clean our house for an event we're having. First, she showed up late. Second, she didn't bring all of the supplies she said she needed and left after "cleaning" one bathroom. Third, when I took a look at what was done there was little noticeable improvement. The counter was still dirty, parts of the toilet were still dirty, the floor and rug were still dirty, and she didn't even Windex the mirror. She also has no eye for detail. The little bit of effort she did put into cleaning the counter was mostly disorganizing my things and not bothering to even try to put them back in the right place. Despite all this; she had the audacity to charge my wife $30. The images she has on her business page are most likely just stock photos of a house that was either already clean or cleaned by someone else. All this person seems to know how to do is charge a fraudulent amount of money for very little "work." I cannot recommend this "cleaning service" at all.

Amanda and Tracey did an amazing job! Our house is an older home that has not been deep cleaned in…read morewho knows how long. They communicated well, were on time and pleasant to be around. We'll be having them back again to do a few more rooms.

They came in and cleaned 2200 sq ft fairly quickly. Did a great job and our home smelled so good!…read moreSuper nice people, very easy to work with. I look forward to using their services on a regular basis!

I cannot praise Ariel as the owner of Tidy Up enough. She is thorough, organized and efficient,…read moreHer pricing is very reasonable. She is on time and always reliable. I can't say enough as a referral. Having recently moved to Virginia, I consider myself really lucky to have found a professional of her caliber! Christine

We love the job Ariel did on my mom's house. She is pleasant, on time, and will work with your…read moreschedule. Would highly recommend her, she will be doing monthly cleaning for us. A great cleaning done for a responsible price.