I love that you can check in online before you even leave your house. I love that they have a sign…read moresaying to stay in your car and check in by phone if you're contagious. So nice to not be surrounded by sick people when I'm there for an injury! I went in for a headache that was getting worse every day and had started to progress to numbness in my arm. I was initially evaluated by an actual RN who was super nice and knowledgeable (I found out he used to work in the ER). Then I had a super thorough evaluation by a nurse practitioner. I truly thought something was wrong with my head but she knew to also check my neck and it was a neck injury! Great diagnosis and treatment. Loved being taken seriously (in Utah I have been blown off and misdiagnosed so many times I avoided urgent care whenever possible). So happy to know I can get quality care without waiting for my PCP to have availability!

Efficient and professional - after tripping on uneven pavement, I was in and out in 90 minutes for…read morean assessment, X-ray, and splint. Well done.

My son's PCP at HLHC has been out on medical leave. In the interim he has seen two other docs in…read morethe clinic. Both have been completely inept. My son is on the autism spectrum and neither doc had any experience working with neurodivergent patients, nor did they attempt to make an effort to engage him in the conversation of his care. I sit with him during appointments (per HLHC's request). Based on the poor quality of care, I will be moving to another network of providers.

The front desk people are the absolute worst, they have no idea how to do their jobs, extremely…read morerude and unprofessional, constantly gossiping and not doing their jobs, they can't even answer their phones let alone give you the help you need. Disgusting service. I'd give them -5 stars if I could.

I've been a patient of Dr. Gonsky for a couple of years now. I'm very happy with the knowledge and…read moreservice his office brings. Very trustworthy and a great listener. I never feel rushed and I feel like Dr. Gonsky and the rest of the staff genuine care about my well being. Highly recommend!

Dr. P was extremely rude when I got a second opinion. That second opinion actually fixed my medical…read moreissue, when Dr P just kept medicating me. Terrible experience.

When I had an urgent medical problem come up, Dr. Pennavaria completely dismissed my concerns and…read moreand spoke to me quite rudely. Her receptionist said she would let me know before she billed me for lab charges, but continued to bill me for lab charges without ever letting me know the amounts ahead of time. Just the thought of going in for an appointment caused me so much anxiety. She likes to focus on what she likes to focus on and not what your actual issues are. It's incredibly difficult to get an appointment and when I asked for a prescription for the Covid shot because it was required by the pharmacy I was going to get the shot at, I was told that I didn't need one by her office even though I included a screenshot from the pharmacy website saying that it was required.

Want a doctor that actually listens? GO HERE! Amazing feeling being heard. I honestly can't say…read moreenough about the kindness I felt from Rachel.

Really appreciate the staff and Havilah! Professional,…read morereal, compassionate and informative!

I had my first appointment with Dr. Sarah Dawson at St. Charles Family Care yesterday. Normally I…read morewould wait to review something like this after a few visits but I was so pleased yesterday that I feel pretty confident leaving one now. I arrived early so I'd have time to fill out new patient forms but everything moved fairly quickly and it didn't take long at all for me to see her. Not to make this too personal (but that's kind of what I do lol) but I've been waiting over a month to talk to someone new about anxiety and to get more information about more MILD anxiety meds. My last doctor was so pushy about things I did not want to take and so naturally it was a fear of mine it would happen again here, but Dr. Dawson actually fully answered the questions I still had about the meds I've been researching and interested in and ultimately we both agreed they'd be a good option for me to try. After meeting with her I also talked with a psychologist they have. I didn't make an appointment prior to meet with him but he was available and they asked if I'd like to so I figured why not. It's more laid back than a full on commitment to go to therapy which made made it more comfortable for me. Basically he just helped me gain a better understanding of anxiety and panic disorders and went over tips to deal with it, things like that. Obviously this is not specifically a mental health clinic but I think it's good to point out this place is ALSO really helpful when it comes to it, and overall it's just a very well rounded place with lots to offer. I left relieved and listened to and I am actually excited to continue my care here and I'd absolutely recommend coming here!!

You NEED an appointment to come here. Very very upscale and enthusiastic helpful staff and right…read morenext door to the ER and the hospital

Very through and listens well. She made me feel very comfortable having just moved here. I would…read morerecommend her to anyone.

Dr. Cooper is great! We have been going to her for many years. She is caring, knowledgeable & runs…read moreon time! We would go anywhere else!

From the owner: Integrative Family Medicine of Bend is a full spectrum primary care clinic for infants, kids and…read moreadults. We prioritize you and your family's unique health journey, integrating alternative and conventional medicine to achieve our goals. Our clinic prides itself on treating our patients as collaborator and not as a number. At IFM Bend, you will always see the same doctor, be able to be seen on short notice, have access to your doctor for questions and receive timely responses.

Less than zero ... High Lakes Health…read more I have had a wonderful provider at High Lakes at the Shevlin building. He is my prescriber as I am a breast cancer survivor and have secondary conditions related to that. Lucky to be alive, trying to live my best life. That said, my doc went on vacation and without any warning, and upon refilling a particularly expensive medication that was not hastily prescribed, a substitute physician has denied it. My doc won't be back for a month. He's from Bend, young, very smart and has a family. My family and I have been very happy with his care. So disappointed to see High Lakes put a person whose in charge who would flat out deny a needful, long time medication. Btw NOT an opiate. My gastroenterologist who originally prescribed this medication has also left his practice and is set to join St Charles ... later in August. My referral was given a month ago, to smooth this transition because my stomach doc is the best in Bend. SCMC receptionist tried to find it, but said they are BURIED w a huge backlog of patients. Former and new patients. Not surprised, as he is an expert and he actually cares whether a patient can leave home w a condition like mine. So grateful he is staying in town. There seems to be an exodus of docs leaving the area. This is not continuity of care. It shouldn't take a behavioral health appointment to get my medicine or try and understand this idiocy.

They're a hot mess. They barely have any patients but an overcomplicated phone and corporate system…read morethat every time you try to get through to them it can ring up to 20mins plus with no answer. The Drs are out of touch and are siting there not understanding why you did not or dont schedule appointments many times referencing their wide-open schedule, or why you're late when you're literally sitting outside their door trying to get in. Just see how they created two listings on Yelp to disperse the bad reviews

I have used Dr. Karli over the past nineteen years and I cannot say enough great things about her…read more First and foremost, she is an amazing listener. She makes you feel like you are the only person in the world for the time you are with her. She remembers details about my life, my health history, that I sometimes forget. She has never once made me like a burden. She is amazingly responsive and has always returned phone calls quickly. Valerie, her staff member, is also kind and caring and never makes me feel uncomfortable, when I feel as though I am calling for quick questions. She always has time to talk with me. If you are looking for someone who will treat you like a whole person and stick with you through every season of life, Dr. Karli is absolutely your person.

I went online to check reviews prior to selecting a new naturopath and Dr. Karli was highly rated…read more I was not disappointed. From the moment I entered the office Valerie warmly greeted me and then Dr. Karli also instantly made me feel welcome. She is obviously knowledgeable, an ardent listener, and you feel that you have been treated professionally the session. I would certainly recommend her to anyone seeking advice outside of medicine practice.