I had an extremely frustrating experience with this office today…read more Before my appointment, I specifically called ahead and explained that my current State ID reflects my married name, while the birth certificate paperwork reflects my maiden name. I asked whether bringing my certified legal name-change documents would be sufficient, and I was explicitly told yes. I made the trip to the office with everything I was instructed to bring: a valid government-issued ID and certified name-change documentation. Despite this, the clerk refused to notarize my paperwork for the exact issue I had already disclosed beforehand. This situation was completely avoidable and ended up being a huge waste of my time. I urgently need a certified copy of my birth certificate in order to obtain a new ID, which is why I took the extra step of calling in advance to confirm the requirements before coming in. lack of competency. I would not recommend this office based on my experience. **Review Update - Responding to the Owners comment** Your response perfectly illustrates why this experience was so frustrating. I fully understand that a notary has discretion and must comply with Washington law. The issue is that I specifically contacted your office beforehand, explained that my current ID reflects my married name while the birth certificate request reflects my birth name, and asked what documentation I needed to bring to verify my identity. I was told to bring my certified, court-ordered name-change paperwork. That is exactly what I did. A signed and certified court order for a legal name change is the same type of documentation required to update a Social Security card or obtain a new government-issued ID in the first place. Despite presenting that documentation along with my valid ID, I was still refused service for the exact issue I disclosed in advance. So while your response emphasizes that the paperwork needed to be "reviewed in person," that review ultimately concluded that official court-certified proof of my legal name change was somehow insufficient to establish that I was the same person -- which is difficult to take seriously. The problem was never that approval was not "guaranteed." The problem was that I followed the instructions your office gave me, arrived with the requested documentation, and still had my time wasted because you do not understand how to handle a straightforward legal name-change situation or were unwilling to exercise reasonable judgment. After reading through many of your other Yelp/Google reviews, it also appears this is not an isolated incident. There seems to be a consistent pattern of dismissive behavior, poor communication, and customers being blamed after relying on guidance provided by your office. That is not acceptable for a business handling important legal documents and identity-related services.

Great location and fast, efficient service. The Staff more than helpful with providing 2witnesses…read morewhen needed.

Belated thanks to Eden for her mobile notary skills, professional and pleasant demeanor. Eden was…read moredetail oriented and incredibly thorough with my elderly mother as she revised and signed new estate documents, taking time to make sure she understood each document. Highly recommend.

Eden is very professional and pleasant. We hired her to notarize a document…read more She takes the work very serious, without acting superior or condescending. She took her time and was very patient and helpful while working with my mom. We didn't feel rushed or pressured to hurry up. Her rates for travel and notary service was quite reasonable. I will use her again when the need arises.

Leah met us on short notice and was very accommodating. She's very nice and professional as well…read more Great experience and highly recommend!

I cannot recommend Merritt Notary and Leah enough! After calling multiple notaries this morning…read morewith no luck, Leah was the only one who responded--and thank God she did. She showed up promptly, was incredibly efficient, and handled everything with such professionalism and warmth. Her energy is calm, kind, and confident--just the type of person you want handling your important documents. I'm so glad our paths crossed today. Leah, you're a gem! Thank you for making this process so smooth and stress-free. If you need a notary, she's the one to call!

I put a feeler out for a mobile notary I needed next day at Tacoma General Hospital…read more Within twenty minutes Samantha was already in my inbox and able to schedule a meet. The meet went well; it was quick and painless. I highly recommended Samantha!

Samantha centers everything around giving dogs the perfect vacation while their owners are away!…read moreShe loves dogs and treats her house guests like family and royalty!

Had need for notory service. Chelsea was friendly, professional and expeditions! So glad I chose…read morethis notary!

From the owner: We strive to be the most convenient location for people near Tacoma to come for fingerprinting,…read morenotary, and passport photo services.

Christine is highly professional and very understanding. I was an hour late for our appointment...I…read moreput the wrong time in my calendar. Even though I had the audacity to be upset with her, she kindly reminded me of my error and STILL fit me into her schedule. She has a very calm demeanor and is extremely knowledgeable. Thank you most kindly, Christine.

Approachable demeanor with knowledgeable input as well as kind, quick and to the point…read moreprofessionalism. Thumbs up all the way