I had an extremely frustrating experience with this office today…read more Before my appointment, I specifically called ahead and explained that my current State ID reflects my married name, while the birth certificate paperwork reflects my maiden name. I asked whether bringing my certified legal name-change documents would be sufficient, and I was explicitly told yes. I made the trip to the office with everything I was instructed to bring: a valid government-issued ID and certified name-change documentation. Despite this, the clerk refused to notarize my paperwork for the exact issue I had already disclosed beforehand. This situation was completely avoidable and ended up being a huge waste of my time. I urgently need a certified copy of my birth certificate in order to obtain a new ID, which is why I took the extra step of calling in advance to confirm the requirements before coming in. lack of competency. I would not recommend this office based on my experience. **Review Update - Responding to the Owners comment** Your response perfectly illustrates why this experience was so frustrating. I fully understand that a notary has discretion and must comply with Washington law. The issue is that I specifically contacted your office beforehand, explained that my current ID reflects my married name while the birth certificate request reflects my birth name, and asked what documentation I needed to bring to verify my identity. I was told to bring my certified, court-ordered name-change paperwork. That is exactly what I did. A signed and certified court order for a legal name change is the same type of documentation required to update a Social Security card or obtain a new government-issued ID in the first place. Despite presenting that documentation along with my valid ID, I was still refused service for the exact issue I disclosed in advance. So while your response emphasizes that the paperwork needed to be "reviewed in person," that review ultimately concluded that official court-certified proof of my legal name change was somehow insufficient to establish that I was the same person -- which is difficult to take seriously. The problem was never that approval was not "guaranteed." The problem was that I followed the instructions your office gave me, arrived with the requested documentation, and still had my time wasted because you do not understand how to handle a straightforward legal name-change situation or were unwilling to exercise reasonable judgment. After reading through many of your other Yelp/Google reviews, it also appears this is not an isolated incident. There seems to be a consistent pattern of dismissive behavior, poor communication, and customers being blamed after relying on guidance provided by your office. That is not acceptable for a business handling important legal documents and identity-related services.

Great location and fast, efficient service. The Staff more than helpful with providing 2witnesses…read morewhen needed.

Leah met us on short notice and was very accommodating. She's very nice and professional as well…read more Great experience and highly recommend!

I cannot recommend Merritt Notary and Leah enough! After calling multiple notaries this morning…read morewith no luck, Leah was the only one who responded--and thank God she did. She showed up promptly, was incredibly efficient, and handled everything with such professionalism and warmth. Her energy is calm, kind, and confident--just the type of person you want handling your important documents. I'm so glad our paths crossed today. Leah, you're a gem! Thank you for making this process so smooth and stress-free. If you need a notary, she's the one to call!

Had need for notory service. Chelsea was friendly, professional and expeditions! So glad I chose…read morethis notary!

This place used to be fine but they have recently changed their procedures and you now have to wait…read morein the normal line to pickup tabs ordered online. To me, picking up tabs that were already ordered and paid for ahead of time really should be a quick walk-in-walk-out process instead of something you need to wait 20+ minutes in line for, so next time I need to renew my tabs I will be finding a business that agrees with that philosophy.

Service requested is super easy just registering collector vehicle that we just purchased…read moreconveniently located right on the Pacific highway in the town of life. Be careful when you drive through fife cops love to give you tickets, but this place is conveniently located. They have good hours Clean location, good price for the value, even though State of Washington really gets on taxes, fines, and fees, but the service request requested was accomplished.

Michelle responded quickly-like within 15 minutes. She asked pertinent questions in order to give…read moreme an accurate quote. She was available the same day, which was amazing!! Michelle arrived on time and we were done within about 30 minutes. She is professional and experienced and expedient. The convenience of having her come to us, and at the time we were available, was worth every penny. Michelle is easy to do business with and I am keeping her information handy for the next time I need notary services.

Michelle was quick to answer any questions and helped walk me through what we needed to do a small,…read morequick marriage ceremony. She even provided witnesses as part of her service. She was also able to come straight to our apartment, for a no frills ceremony. Great value and very professional. I would fully suggest using her services if you need an officiant.

I received excellent service and Ms. Levene was very accommodating, sweet and pleasant to talk to…read more She made it very convenient with regards to the meeting place and very flexible with weekend appointment. I was very happy with her notary service and will be contacting her again if I am in the area and need notary service.

Kim is very professional, reliable and knows exactly what to do. She is great to work with!!!read more

We have now worked with Kim three times and she has consistently gone above and beyond to help us…read more The first time, we met her at a care facility and forgot our ID and she came back to meet us the next day which was Thanksgiving!!! She was so kind about the mistake. We had another great experience in May and then today she helped us with a big and complicated series of signatures. Her mobile office makes it super efficient to work with her and she's super attentive to detail. In our case, it's been a tough year with declining health of a family member and the circumstances of the signing are tough - but Kim's sparkling personality makes the experience so much easier. Thank you, Kim!!!

Don't ship ship ANYTHING using FedEx EVER!!!!!!…read more This company is a DISGRACE to the service industry and is totally spineless!!! My wife cooked a special meal for our daughter and requested NEXT DAY delivery on two separate occasions and both deliveries FAILED!!! Here are the details: Attempt #1 - Dropped off the package on Friday 3/20/26 and paid for Saturday delivery. Package was not delivered until the following WEDNESDAY!!! My wife lost the receipt so we were unable to make a claim. Attempt #2 - Cooked another meal and tried again. This time dropping off early Thursday and paid for next day delivery for Friday. We paid $135 for the delivery and this time saved our receipt. When the package was not delivered Saturday we went to the store and complained. We asked for a refund. The store has NO POWER to offer refunds!!!! They make you call the 800 number!!! Well, it was the weekend and no one was available. We called on Monday and were told it has not yet been delivered and we have to call AFTER the delivery is made. I called The next day (after it was delivered) and was told you have to file a claim ONLINE - they won't do it over the phone!!!! I went online to file a claim, guess what? You have to have an account to file a claim!!! So I created an account and even gave them my credit card number to be able to open an account! Tried to file a claim and kept getting error messages!!! Called back and told them the issue. I was on the phone for 45 minutes. I was transferred to 3 different people (including online support where they couldn't help me file online). The third person refused to give me a refund!!!! Her reasoning: "I see the driver attempted to make the delivery on Friday and was unable to access the building!" I explained I was not requiring a SIGNATURE and they should have just left it at the door. I also explained they had the phone number of our daughter, why didn't they call her??? I explained she was home!!! They didn't care!!! No refund!!!

The store manager named Shay was absolutely amazing with helping me return a package. I went to a…read morecouple of other FedEx spots and they weren't able to help out until I met Shay here at the Mildred location. As I entered the store she was just finishing up with another customer and put the stuff down without finishing it to address me. While dealing with me another customer came it and dropped off a package and handled both of us very well. I highly recommend this FedEx, just because I saw how well Shay dealt with everybody and helped me out where others couldn't. Thanks Shay!!