UNSAFE PASSENGER AREA
We took the wrong Ferry Company. My wife suffered a major head injury. She was seated in an unsecured chair, around other unsecured tables and chairs. The ferry pilot failed to turn into a large swell. Tossed my wife from her chair, striking her head on an adjacent chair.
After a 20 minute wait, for some assistance (my wife bleeding from the head as she lay on the floor), the alleged "nurse", told my my wife that she should be fine.
This company could care less about her injury. One person responded to my email with basically "too bad........so sad". We aren't responsible......... nothing that they could do to avoid her injury.
HOW ABOUT DOING 'THE RIGHT THING'
The least they could do was offer a reimbursement for the cost to ferry ourselves+ auto.
The passenger area reminded me of a food truck hot dog stand, with lots of old tables and chairs. One big swell and all the furniture moved across.
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