This ABA therapy company is hands down the best! We were with 2 previous ABA companys before…read morefinding Achievements. The previous 2 were like glorified babysitters compaired to Achievements! Natasha VanCannon was wonderful with both my daughter and I. I feel the parentvtraining they provided was the key to our success story!!! Great place!!!!!!!

Disappointing experience. It felt like the company prioritized employees over the children they…read moreserve. Concerns were not taken seriously, communication was poor, and I did not feel supported as a parent. I would not recommend.

I had 3 children receiving services from Step Ahead starting in 8/2022. Staff turnover was very…read morehigh, which is common in this field, & each child had multiple RBTs & BCBAs of varying quality. Some were really good, & my children progressed so much, hence the 2 stars. However, others were not so good, with various issues such as unreliability & failure to follow the program well. Some staff repeatedly left trash from their lunch for me & my partner to clean up over the course of several months. There was also other property damage, which I admittedly didn't officially broach with the company because I was afraid of straining relationships. My boyfriend wanted me to raise the issues with management, but I told him to stay quiet about it & I would absorb the costs ($100s). On 6/4 the BCBA informed me that there were issues with our home & handed me a checklist saying there must be improvements shown before 6/14. A Medicaid family was given less than 2 weeks to make improvements that would require a significant financial burden. Several of the issues had been raised before, but my partner & I saw them as requests instead of requirements. I spent at least $600 to buy things necessary for the improvements, such as a higher-powered AC for the therapy room. On 6/6, sessions were ended early due to a child getting sick, & by that night we were both vomiting. This resulted in me suspending sessions for a week while the kids got sick in succession. Normally, their dad would help, but he had to leave town for most of the week for personal emergencies. One of his longest friends had a catastrophic accident & wasn't expected to live. So even though I was sick, I was the only caregiver for almost a week for 4 kids, doing the work that it normally took 2 parents to do. I pushed myself really hard all week. By the time the dad came home, he was sore from days of sleeping in chairs & could not help me with the labor to finish the checklist. I informed the BCBA on Thursday that we could have sessions on Friday, which happened to be the deadline, but I wasn't able to finish the list. I didn't want to miss another day if we didn't have to. On 6/14, we had sessions, then the BCBA told me we were being discharged. It didn't matter that I'd already invested a significant sum & had all materials ready, to show good faith intent on my part. It didn't matter that we'd had extenuating circumstances for the preceding week. It didn't matter that all we needed was a weekend to finish. It didn't matter that we could be given the weekend as a grace period without putting the staff at risk, since they weren't due to step foot into the house over the weekend. Three children's relationships with their RBTs were severed due to issues that could have been easily fixed without putting anyone at risk. The BCBA even told me when 1 child was still in the room & removed the boxes of reinforcers in front of him. I emailed Nick H. at 3:25 to make sure he knew of the extenuating circumstances. He did not respond until Monday. He'd had his phone on silent even though he knew what was happening with us on Friday. He insisted on discharging. At this point, the RBTs were still showing up on online scheduling. On the Friday after discharge, I finally heard from the COO. She said she was responding to various messages I'd sent other people & yet she didn't directly address several points, such as the fact that granting us grace would have hurt absolutely nobody. On Monday, we finally received the discharge papers. They include a blurb about reason for discharge, that conveniently leaves out context & could potentially prejudice other companies in the future. Before signing up, please decide whether you want to open yourselves up to similar treatment. We had extenuating conditions, but we had shown good faith by investing significant money, & just needed the grace of a weekend. The company's handling of the matter was inflexible, disproportionate (not necessary to protect staff) & really cruel to the kids, who still ask about their "friends" & are heartbroken.

Dr Melissa Sisco has a most -…read more Forward thinking and intuitive approach - professional, considerate, trustworthy and truly a beneficial addition in the journey of living. Every person needs a "reset" periodically and a trusted guide through the process can assist any person in focusing upon solutions to whatever life issue needs addressing. Highly recommend

From the owner: Grotto is a trauma recovery clinic providing advanced therapy techniques for clients with higher…read morelevels of mastery of therapy concepts and/or complex feelings about therapy. We have additional layers of protection to ensure the sanctity of public facing roles or security clearance. The Grotto staff are doctors recognized internationally for trauma recovery work. Safe, discrete, excellent.