The staff here is very limited but they take care of everything. There are about 7-10 staffpread more

Hey! For a town of 20,000 people I'm impressed there is a commercial airport. My daughter is a…read morefreshman at FHSU. She was able to drive up from campus in less than ten minutes and pick me up! Currently United is the only airline servicing Hays.

Can't recommend. Especially not good for late night travelers. Not cozy beds . Not very clean. Very…read moreloud. Slow check in. Some bad guest policies. Not economical for what you get: Super 8 type motel offerings at twice the price with more modern styles furnishings. What am I looking for in a hotel? 1.) comfortable 2.) clean 3.) quiet for rest 4.) great customer service 5.) ease of check in and out. 6.) nice or convenient location. After visiting... This hotel only had location going for it, and on some level the location wasn't ideal as the windows and walls were so cheaply and thinly built that it sounded almost like I was sleeping on an airport tarmac. Between the I-70 traffic and howling raging wind, and hotel cooling system it was a very loud night. I would not ever stay here again. Room was not wonderfully clean or comfortable. The bed made my hip hurt and I had to shift to get comfortable, which is not a usual hotel bed experience for me. A bath towel had some odd spot on it. A long hair in the shower. Lots of stains and poorly kept areas in the room. The staff were pleasant but management and their policies are just miserly. This hotel is Not good for a late night visit because they don't really have a late checkout. Although he was polite the night attendant/front desk person didn't disclose they don't do actual late checkouts and honor IHGs standards of late check outs. They require you to wake up at 8+am and request it with the manager. (And then came to knock really loudly at the check out time as though that request approval didn't occur. And they knocked 2 hours before and opened the door both times, which I did not appreciate.) Normal hotels just approve it upon check in and IHG members are allowed to check out as late as 2pm, upon availability, but at normal hotels it's always available til at least 1pm, if you request the night before. (And normal hotels don't usually open the door in the morning while guests are still in the room.) Anyway, we arrived super late at night and called ahead and we would have for sure selected elsewhere if we had known that's how it would be, since we didn't get 8 hrs of sleep when we have to drive on our road trip. There's another IHG hotel in town that always are so helpful and much nicer and we get 4pm check out at Marriot, so it was frustrating that the gentleman at night didn't mention that while we called to ask about the room. The desk clerk in the day time was exceptionally kind and helpful so I added a star for that.

New and clean. The rooms are very small. That's okay since it's just me. Their complimentary…read morebreakfast is dog food. It is not fit for human consumption!

From the moment we walked in the door we was greeted by friendly staff. lobby area was very clean &…read morewelcoming. The staff went above & beyond as far as accommodations (we needed a late checkout). Other hotels in area were not very accommodating or understanding of our circumstance. This place was very understanding. Rooms were clean & nice. 10/10 would recommend & will be back to stay here again.

This place is truly a hidden gem! Russell is a great stopping point when driving across the…read moremidwest, and the Lodge is clean, hospitable, and welcoming. We were warmly greeted at the front desk and were surprised to learn they offer a complimentary breakfast--and it starts at 5:30 am to accommodate the folks heading out to fish in the morning! Our room was along the back of a long building, with plenty of parking at either end. In the yard behind the building is a bit of outdoor furniture and playground equipment. Our room had a nice-sized refrigerator, plenty of counter space, and a good shower. Everything was fresh and comfortable. Breakfast had plenty of hot and cold options and ample seating. There's also a game room in the main hall, which we didn't have time to check out. The Lodge was a great bargain and pleasant experience; I'm so glad we found it!

it looks like this was a nice hotel at one time, cool building, indoor pool, nice and lobby area…read more But it looks like the staff / owner doesn't have pride in the business. There wasn't anyone at the front desk, the hot breakfast was cold and they ran out of food and coffee and no one was around to help. the pool and hot tub were nice but there was deferred maintenance that was needed, like gravel on the pool deck and broken door handle to the sauna.

The information on Yelp is dated and not what is actually available. Russell KS doesn't offer many…read moreoptions and I was hoping to support an independent hotel/business. First the good, the room rate is relatively inexpensive and our room was very clean. The staff were friendly. The no so good-- the exercise room no longer exists; it's now a meeting room. The breakfast omelettes have been replaced by a mediocre assortment of motel breakfast foods. The place needs some TLC and maintenance. I suppose it didn't help the hotel that the gas station, convenience store, and pizza place next store have all shut down. Not sure I would book a return visit until the management updates their information and makes some improvements.

I will be so happy when these people become unemployed. So tired of them rummaging through my…read moresuitcase for no reason. Do they think that me suites & shirts on hangers pose a potential hazard? I'll miss the drive to Hays, and the convenience, but the TSA crew will not be missed.

The TSA staff are friendly, courteous, and the line is short. This is so much better than TSA at a…read morelarge airport.

My sister and I are driving from Alabama to the Boise area. Unfortunately she is having health…read moreissues. Considering our age let's just say it has been challenging. We were greeted by a young man 'Devon.' . He is so charming and went out of his way to make us comfortable.. the room so nice as well. The pool perfect. The breakfast amazing. Thank you DEVON Sincerely Darcy Stephenson and Dorri Cary

This place isn't fancy, but it was just right. Easy, flat pull through spots, full hook ups, quiet,…read moreclean, safe. Bathroom and showers had a code. Owner was on site and answered her door. It isn't a place I'd set up for a big family reunion, but for an overnight it was perfect.

Staying here tonight. Perfect stopping for one night and…read morecatching up on Laundry. Passport America is accepted. I'll be back again.

This is a nice city park. It's right on the water and seems to be a popular fishing spot. The rv…read moresites are nice but they do not have sewer at each site only a dump station. There is a big grass area and nice park for the kids along with old train cars. The rates are exceptionally reasonable. Peak season is $25.00. However it is first come first serve. There are onsite bathrooms with showers. They are decent if you need them. If in area highly recommend. We stopped here on our way through Kansas.

Perfect stop for the night. Pretty lakeside sites or large roomy sites without trees but quiet. All…read morepull through sites, some tent sites, concrete pads, most are electric with water. Dump station. Restrooms with showers (not fancy, but clean). Pet friendly, but watch for stickers in grass. Excellent price. I would stay here again.