This bank is the worst that I have ever been too. The customer service is really bad and they…read moreagents are rude This elderly customer was trying to explain that the teller had not posted the deposit in his checkbook and she became argumentative. This was unprofessional and just unkind and RUDE. I was going to close my account after standing in line for ten minutes but the guy on the computer finally walked up to me and asked me how he could help me. I'm very disappointed the service today one teller at lunch time and the customer had about five different deposits just plain nonsense

Don't go to this location. I can't recommend this enough. They once received a check for me and for…read moresome reason the person who received it put it in their desk and locked it then went on vacation. It was a nightmare and they never gave me a reason why.

I've been with Bank of America for 30 years I received a check for a RV that i was selling…read moredeposited it ,it bounced and they closed my account. I had numerous deposits set up with the bank as well as several auto pay accounts. The bank was out no money I did not turn over the RV till the check cleared. BOA charged me for the bad check and said they made a business decision to close my account. I never in the 30 years bounced a check always paid my credit card balance each month. Needless to say I do not recommend this bank and will be boycotting any business or transaction that involves BOA shame on them now glad to be rid of them

They are beyond patient and have great people working here! Communication is lovely too! I can't…read morethink of anything this bank is desiring, they have a lovely little kid zone which helps almost any parent.

Banks are in the business of taking your money, thats all there is to it, use a Credit Unionread more

We've been banking here for gosh almost when they came to our lil town. The customer service is…read moreawesome & I really like how some of the tellers count out the money right side up in order flip them around perfect & switch out lil older bills to good ones.. even though it's goin into someone else's hands or bills. But the point is it's clean friendly & inviting.!

We've been banking here for years now. The service & workers are very professional & nice & great…read moreeveryone with a smile. It's very clean & inviting. It's nice that it's in downtown Sanger walking distance from other lil stores.

The staff that works here is simply amazing. The two women behind the counter always go above and…read morebeyond to provide the best customer service. They are friendly and professional. I look forward to seeing them every time I have to head over to the bank!

José provided exceptional Customer Service. He explained how he was able to replace my card with…read moresame #'s (Thank You!). Then proceeded to help follow through with another transaction. At the end of my visit he asked if there was anything else he can help me with. I was very happy with my bank visit. Transaction went smooth & was in & out in 15 mins! So if you ever walk into this bank ask for Jose. Although the other tellers are just as kind & respectful :)

The staff at the Clovis Branch is World Class. However the customer experience issues with this CU…read moreis their reliance on 3rd party outside contractors for nearly all financial functions. Their website display and "general" function is one of the best in the industry. They enjoy a 4.0 5 Star customer rating compared to other local CU that are at 2.0 to 3.8. If this CU would hold their outside contractors to a higher standard of competence and service, they would be the Little leader in the industry.

Promises not delivered. WF told me they would take care of Social Security between my bank and WF…read more Nothing has happened! The good is the people who work there! Very friendly!

Always new tellers. What is going on?? I always see multiple tellers every month or so. Why do they…read moreleave?? Is it that bad that no one can stay there more then a 2 month grace period? NOT GOOD!

I had to handle some business in Clovis. I needed to go withdraw some money to pay a deposit. I…read morelove that the branch was right around the corner from where I was. I was able to run in and run out within a few minutes. There was a little line with only maybe two or three people in front of me. The teller that helped me was super nice. The bank was really clean. I felt safe going in and handling my business. I don't live in Clovis so I was unaware that this branch was there until I needed it. But I'm so grateful it was there. The teller that I dealt with was professional and knowledgeable. She knew how to do her job, she got me in and out with no issues, and I was able to handle the rest of my business in Clovis.

I recently opened a new account at this bank and had an excellent experience. The staff was…read morefriendly, knowledgeable, and took the time to explain all of my options clearly. The account opening process was smooth, efficient, and stress-free. I highly recommend this bank to anyone looking for exceptional customer service and a seamless banking experience.

They had 30 minutes wait time on the phone and 30 minutes of wait time in their office to open a…read morenew account. They had a customer line that snaked around in the office and only one person at the customer station. This is not the kind of business that I want to develop a relationship with. Their idea of customer service needs a lot of attention. I will open an account elsewhere.

I'm Really happy with the experience I had opening a new account her recently. The staff was very…read morefriendly. I believe the name of gal helping me was Stephanie and she was really nice. Also I believe she mentioned that she normally didn't do new accounts but I couldn't tell. I'm looking forward to banking her for quite some time. Also all of my accounts were free and I got a really cool free gift!