This building is an iconic landmark in Montreal because of its size, magnificence and beauty…read more The BMO Bank of Montreal's architectural designs showcase a blend of historical and modern styles. The bank building features neoclassical facades inspired by the Pantheon. Located in the Place D'Armes, it faces the Notre Dame basilica...so it's easy to find. Anyone can walk in and admire the columns, the statues, the marble work and read about the history of the bank and many of the Canadians that helped bring this financial institution to be the largest in the country.

Beautiful classic building on the outside, even more stunning inside. If you find yourself near…read morethe Notre-Dame Basilica, walk through the Place d'Armes (stopping to look at the central statue, cross the street and enter this expansive bank lobby. Look up to observe the ornately decorated ceiling and light fixtures. You may take pictures anywhere except the bank teller area, where banking business is still conducted.

If you are American and have Bank of America- make sure to bank here…read more They are a sister bank to BofA and don't slice cents off your dollars to exchange money.

Wow what a change ! They renovated and there was Nobody in…read moreline! I got to go right to the teller I felt like royalty. Service was great and the teller had a smile on his face which if you know anything about banks you would Know most of them have an annoyed look on their faces.

It is a good bank but I heard they invest in fossil fuels so I am looking for another one.read more

I have been with them for 3 years and free of any relation with them. The people at the bank in…read morelasalle are crazy. They are un -organized, very un-professional and eve worst impolite and running the place like a mafia. there are 3 bad apples that I have noticed are responsible for this toxic culture. Now the support: for the last 3 years each time i called like now at 2 am , the massage that there is a overflow of calls and it might take long plays. Their 2fa validation process barely work. it says it sent the verification code to you phone but it dozen its the 9th time this year i cannot get to my account from the app. and oh the app. sometime it lets you in sometimes not.I have juste heard from the agent that they are aware of the problem and still have not done anything. Well good luck to you all i am free of them yes!!

Just a quick tip as an update.....the branch is dog-friendly!…read moreThey have a sign at the front door showing that dogs are welcome so you don't have to leave your dog outside as you're out on your walk :-)

This review is in English because the phone experience was experienced with Hamzeh who is located…read morein Montreal postal code H2B 1H9. Hamzeh escalated to yelling on a customer service experience. On Nov 6, I had the experience of speaking with Desjardin after a premium payment was returned on Aug 27 when paid on Aug 25. Since returning the payment Desjardins did not provide any information or statement on this matter. Then on Nov 6 I received a Late Payment Offer, this was odd that I sent payment and it was returned. I emailed to CSIN@DFS.CA with my policy number requesting for more information on why my payment was returned and why they are sending my a late payment offer when it was paid. And provided a screenshot of the statement showing it paid and returned. I followed up in the afternoon by phone after receiving no response and spoke with Hamzeh. Hamzeh first denied ever receiving payment and I explained look at the statement that you received by email. I think requested for a ticket#or reference# for his submitted inquiry. He then started reviewing my request with some seriousness. Then he started confirming reference number for the payment and more. His reason for not receiving payment is because it was sent to the wrong department. So I started reviewing and it was confirmed payment was made to "Desjardins Securities". So I inquired which should I have made payment to and he responded it should have Financial in it. I looked through the list of Payees attached to this and it was identified in French! I explain to him I am an Ontario customer, your statement even says your address is in Toronto. Your Payee is not accessible, it should be in English. He started raising his voice and yelling at me it's my fault and I had to follow up when Desjardin returned the payment. I expressed to him the payment was made it was your responsibility to provide a statement if you did not receive the payment. Especially when it was due in Sept, Desjardins waited in excess of one month to follow up. I did ask Hamzeh for his employee number, he was reluctant to supply. In the end payment was made. It's frustrating that Desjardins needed to escalate to blame rather than peaceful resolution. If Desjardins believes their payee can be found in french and english, they have a responsibility to write that on the invoice. There are more professional ways to resolve matters and it's not yelling at a customer and playing the blame game.

Long wait always! Often they don't recognize you, even though you come in regularly (showing…read moremultiple ID's). I'm a private banking client but there's no window for that. You just don't feel important. Though they are friendly when you finally get up there!