I recently opened a CD at Wintrust Barrington. Their rate was higher than other financial…read moreinstitutions in the area. The process was quick, Alison Dasso answered all my questions and concerns. She was professional and friendly. I highly recommend her for all your business nedds.

If you like banking in the dark ages this bank is for you. if you want to do an ACH be prepared to…read moresign a document that is approximately 500 pages long, but they will get the information wrong so you'll need to redo it at least three times. luckily you can sign it via docusign which is their only redeeming quality. Then they have a 3-5 business day turn around time to add it, which is really actually 3-5 weeks. Then you have to do a training call to be able to use it. The training call won't even get completed because it turns out they hadn't done what they needed to do on their end. Then you are asked to provide a test file with no additional information. You finally get what you need (after being provided multiple illegible test files in a txt format), only to be told that what you provided won't work- despite providing exactly what they gave you! It's been over two months and I still can't send an ACH or wire. Oh and when they first opened the account I couldn't even do bill pay. Apparently that was another form they needed me to sign - cue another 5 Docusign's just to get that done. Why these things aren't all automatic is beyond me. Literally one of the worst banking experiences in my life.

I came back and recently have had positive experiences with the private bankers. They have been…read moreeasy to work with in terms of setting up accounts and answering any questions I have had along the way.

Seniors and small depositors are not welcomed. Staff are few, and cashiers can't do anything out of…read morethe ordinary without getting a supervisor who is occupied with one crisis after another. Lots of empty cubicles. Ask a question and the answer is you have to make an appointment.

I've been banking here forever. I've brought multiple people to the bank, and even though it's now…read morepart of a much larger bank (Wintrust), my service has never changed. I've always appreciated that they've had long time employees who were there when I started banking there and who recently retired - I think it says something about a business, when employees will work there for decades. I will advise customers not to be complacent, as sometimes there are new products that are a better fit (or give better interest).

One terrible experience after the next! I've been fighting wintrust mortgage, which is part of…read moreBarrington Bank and trust for 5 years and the misappropriation of funds I paid off a part of a loan in 2016 which was $25,897. Which they put towards interest even though there was a separate loan for that exact interest, so I'm still paying on it. Even though I paid it off in 2016. They also misappropriated $7094 of ilhh grant. wintrust stating that it wasn't mine, even though it was a lien on my home up until five years after it was given to me and never received because Wintrust decided it wasn't mine. They continually deny the misappropriation of funds with the numbers tell the truth, even though they don't.

Member since 70's BAE, lots of changes made. friendly staff…read morethat have their hands full these days . little success with chat or AI on the website

I have been a member since it originally opened as BAE Credit Union and since the merger with…read morePartnership Financial Credit Union, so that is many, many years. The Barrington office is outstanding. I always am greeted with a smile and feel welcomed. The services I have used have been first rate. I have great confidence in this branch.

It's actually BMO bank now ... just great service , came in to open a CD one of the best rates I…read morecould find ! Great team

Been with the Wintrust network of banks for a few years now. I started in Chicago with Wintrust and…read morethen floated my accounts over to Palatine Bank & Trust. This isn't really the banks fault as much as it's a corporate issue / computer structure issue. Whenever I want to transact business inside I have to get Northshore Bank paperwork filled out. It adds on a minute or two of bureaucracy. I could open new and local accounts but it's a very hard task to do with direct deposit from the government. Changing government direct deposit is beyond a headache and beyond bureaucracy clogged. So I just keep using my accounts as extended network. The bankers at PB&T don't care. The PB&T bankers are some of the best people in the community. They are an always welcoming and friendly staff and always engage in the community, even if that engagement is something as simple as letting someone with anxieties about the COVID pandemic talk it out for a few minutes over the bureaucracy of a transaction. There's banks I've been to that have personnel who are cold, unwilling to talk and just want to get business done and shove the next person up to the window. There's banks that have gotten so impersonal that you walk in stick your card in a reader punch your PIN and then the "teller" gives you your money or deposits things. I won't mention the competitor name but they're a national big box bank and frankly I feel like ALL of the big box banks have gotten to a point of fully objectifying clients and treating them like nothing more than walking bags of money to transact with. PB&T some of the bankers recognize me when I walk in and greet me, other times I meet a new banker and make a new connection. But those connections only become stronger. PB&T is truly a bank that makes every effort to connect with clients, support them and overall be a friend to the client rather than just a bank. I can't say this about any other bank, historically Harris Bank pre merger had this kind of connection but since the merge they too have gone to big box bank psychology. There are few banks in the world that a person can comfortably say one of my friends happens to be my bank branch. This is one of them. I strongly recommend you move to PB&T if you are banking elsewhere. Not only is PB&T a truly client oriented bank but the entire Wintrust network puts the client first. I had an overdraft happen, I fixed it the same day and they didn't charge me a dime. I had an overdraft happen at my previous bank fixed it the same day and still got charged $45 AND got told I couldn't get a reversal done even though I fixed it the day of the overdraft. I could go on and on with reasons for you to bank with PB&T but I think the best way for you to see the bank in action is to drop in and see for yourself.

I have been a customer at this bank for at least 15 years. The personal service is the best.read more

This bank is painfully outdated in technology. Even simple wire transfers took weeks and stacks of…read morepaperwork. I do not recommend them for commercial banking purposes.

My family has banked here since they opened. They are the best. Always very friendly & helpful.read more

It has been a long time since I reviewed Chase Bank on Euclid in Palatine. While Chase, as an…read moreinstitution, is a huge multi-national corporation, this branch still operates like a small, hometown, bank. Our relationship has grown over the years. Lately, I've had to have a few items notarized and they are always ready to help. Also, I had an issue I could not resolve through their customer service line, and the branch fixed the problem with a smile. We continue to be loyal customers.

A few months ago I TOOK MY elderly MOTHER TO OPEN CHECKING AND SAVING ACCOUNTS…read more Mr. Anthony Seiler/ aka Tony was our personal banker and he helped my mother by explaining which accounts would be best fit her, direct deposit, fees etc etc and in most instances repeating over and over until she would finally comprehend, simply because she has been stuck in the old school way of doing things, and accepting change, well is very hard some times. However surprisingly she actually love Mr. Seiler and more importantly trust him and trust me she doesn't even like or trust most people lol , funny , sad but true. We have even stopped in since then to ask him a few questions and change a few things and he immediately helped us. Well after her encounters with Mr. Seiler, he may have renewed her faith in humans. Mr. Anthony Seiler was very accommodating, patient , professional and just a nice person with a good heart. He represents chase bank very well. Thank You Tony ! I really appreciate you and will see you soon as we embark upon purchasing a condo in the near future.