This is a convenient location for my banking business. Tellers are pleasant and efficient. I was…read moredone quite quickly. Shared parking and a drive through available.

I LOVE MY LOCAL CAVE CREEK CHASE BANK FOR SO MANY REASONS! KIM HARRIS IS AMAZING!! I love walking…read morein to the bank and seeing her smiling face. She always greets me by name and asks about my family! She is always SOOOOO helpful and has the best customer service! She is excellent at her job and is always able to answer all of my questions! She is the main reason I chose this bank! We moved to Cave Creek two years ago. I was crazy about my bank in Kansas that I had for 30 years. I doubted I would find a bank that would compare. Kim, Pedro, Angelina, Katie and staff blew my expectations out of the water! Peter Suarez is also amazing! Upon moving here, we went to Chase bank in Cave Creek (right by our house). We were set up with Peter Suarez. He is a God send for sure. He opened up a new account for me and immediately put my mind at ease. He explained everything to me, got me all set up and even did a follow up call the next day. He is super smart and excellent at every aspect of his job! He got all of my paper work together and of course gave me his info incase we had any questions. He has excellent customer service skills combined with his understanding of banking. I knew we were in the best of hands after I met Kim and then Pedro! Angelina and Katie are also huge assets to this location. I have also had the pleasure of meeting and being helped by Mikaela Marazzo -Vice President. She was super impressive and sweet! I am so pleased and grateful for KIM, PETER, ANGELINA , KATIE, MIKAELA and all the staff at Chase bank. Thanks for the excellent service! We will always be with Chase BC of you all!!

Very customer focused. When my wife died the staff was very sincere and helped me through a…read moredifficult time with processing the changes.

They are too bogged down in bureaucratic BS to get anything done. I tried to open a simple checking…read moreaccount. I spent over two weeks trying to fulfill all of there requests for documents, background checks (for a checking account?), and explanation of business operations (processing maybe 1 or 2 checks per month). They sent all of the certified documents to "internal review" only to come back and say "NO". They gave no reason, other than the company name contained the word "financial". WOW

I knew it was Juneteenth and somehow didn't associate it with business closures. No matter as I…read morewanted to use the ATM. I got the deed done quickly. Shared parking lot.

It's a bank. It has a drive through. Never gone inside. Looks nice lol. Been with them for 20+…read moreyears. No reason to change yet.

I did banking the old fashioned way. I visited them to take care of my banking business. I got…read morethings done quickly and efficiently. Shared parking lot.

All of Chase sucks. Zero customer service and always rude. I would rather bury my money in a can…read moreand dig a hole in my yard and much rather go to a loan shark than have a mortgage with them. Credit score of 800 and $100,000 liquid in the bank and they don't want business.

Chase tellers and bankers are polite and helpful. I had some questions on one of statements. The…read moreteller took the issue as far as she could. She then directed me to a banker for completing. She explained the issue with the very proactive banker. He was able to resolve everything quickly and with extreme patience. Thank you. They have their own parking lot.

I needed information on purchasing euros for a trip so tried calling the branch to get information…read morebefore going to the bank and after repeated calls no one would answer the phone!

Cooper State Credit Union Anthem AZ I would like to…read morerecognize Eileen for providing outstanding customer service. They have excellent communication skills, are knowledgeable, professional, and consistently make customers feel welcome and valued. They are a great listener, take the time to understand customer needs, and explain banking transactions clearly and patiently. Knowledge of products and rates available. Thank you Theresa S

I have been a loyal customer to copper state cu since 2004 when I moved to Arizona. I have never…read moregone to another credit union or bank. Unfortunately last month I truly hate to admit it but I was a victim of serious scam and fraud. It takes a lot for me to admit that I fell for this horrible bull shit and I still don't understand how it happened! I will not get into details other than I was trying to make a Zelle transaction to sell a grill I posted. From the very first contact I received from these people turns out to be completely a scam. Once things were in progress and I had a horrible feeling about what was going on I called the fraud department. They put a stop on my debit card and told me to contact my bank for any additional help or answers to questions. This was a Saturday so on Monday I took the day from work and went to my local cscu. They were very helpful! They contacted the fraud department and the branch talked to them and I talked to 2 different people in the fraud department and gave them all the information and details and gave phone numbers to all the people that were involved. I once again was embarrassed and ashamed and completely disgusted in myself for allowing this to happen!!.. But the woman I talked to on the phone that Monday morning from the fraud department assured me that these people are professionals at scamming people and rushing them and confusing them and convincing them to do what they say. It was so confusing and frustrating. She told me that it's not my fault and they will do their investigation and figure this out. Again, I gave them all the contact info and numbers of these people that I dealt with. All in all Copper State credit Union did not back me up and basically said it was my fault and they will not insure the money these scammers took from me. In total I lost $4000. I have lost 4k of my hard earned money that I will never see again because of my stupidity!.. I just seriously cannot believe that I have been a member of this credit union since 2004 and they do not have my back and still have the audacity to tell me " Thank you for your business and look forward to helping you in the future "...: My world got turned upside down and had to close my account down and open a new one after 22 years and out my money!. Shame on me... *I just noticed that yelp attached this review to the Anthem branch... This review does NOT reflect on the Anthem CSCU at all!! They were very helpful!!*

I usually don't do one star reviews but every time I go into this branch they tell me that I should…read morebe doing my transactions online or at the kiosk. I do 99% of my BOA business transactions online. They then tell me how they would personally do the one item I can't do online which doesn't work for me. Then they say ok it's going to take me awhile to log into my computer. I'm writing this review because I feel the hours and days they are open keep getting cut. The customer service is non existent. I think they are forgetting they are using our money to stay in business. It just doesn't make sense to me.

I've been a BofA customer for 30 years in multiple states. I have been using this branch for 5…read moreyears and have had competent and friendly service every time. I was motivated by reading a negative review that appeared on yelp and wanted to offer a different point of view. Don't give up on this branch.

I had to give it 1 star because zero stars is not an option. I have never seen a more inept group…read moreof staff in a single location. From wait times to failed services, I would recomend you run not just walk away from this location. I was at another location and walked out because no one would help us. This seems to be the culture of Chase.

I can't believe this bank has just average reviews. I've been banking here for 12 years and…read morewouldn't change. Everyone from manager Carmen to all of the tellers knows my name and if there's ever any problem, Carmen will go to any lengths to help. I highly recommend this team for personal and small business banking

Great location with very nice facilities. Parking is super easy and there's a drive-through if you…read moreare too lazy to go inside. Best part: indoor ATM with secure entry at night (so you need your card to get in). Always makes me feel safer. I went here last week to activate my new debit card. I tried to do it at the ATM and then went inside to make sure everything was in order. I walked in and there were two people being helped. Although I was the only person in line, a teller walked all the way across the bank to help me out. Great first experience!

This Wells Fargo is awesome and also located in Troon!…read more This bank is always clean and the workers are always so friendly. It usually never gets too crowded so it is nice coming to and not having to wait in line. It's located in a beautiful area so what's not to love?

Absolutely the worst branch in the Scottsdale no customer service and incompetent employees who…read morecan't even cancel an account

The new account individual was chewing gum and drinking a softdrink at her station. The male teller…read morewith long shabby hair who didn't bother to look up. Four employees in this tiny supermarket branch. Ridiculous.