Short + sweet review for this tidy (and handy) Old National Location in Zionsville. True to…read moreZionsville architecture in the historic district, this ONB features a solid and pretty brick facade and minimal signage. I especially enjoyed my visit because there was a ATM laying on the back side and that made it very convenient to slide in, grab some cash, and hop back on the main road. During this particular visit I did not have any interactions with the bank team. Given their handy app and the ATM setup, I left super satisfied.

I have been banking here for a couple years as I manage the accounts for a non for profit. They…read moreprovide free services for non for profits which is great. I like the ability to interact with real people. The manager is knowledgable and helpful. The facility is convenient on the corner of Main Street and Oak in Zionsville. There is not much parking maybe only 6 spaces and those fill quickly. The building is new and lovely. They have a conference room that can be used for small meeting by customers. They also have space for a game of chess or working at a table. I have never used these spaces but been tempted. The interior is lovely and today was decorated for the holidays. You sit at the teller window which I do not like as it takes longer with up and down. The drive thru has three lanes but only one is open when I go. The wait can be considerable if you stop by after work when they are busy. During off time, there is no wait. I like that do not send me a lot of propaganda in the mail. Just my statements and the statements include tiny copy of each check so I can cross check details. All in all, a good place to bank.

I can't believe there are no reviews for this branch of Chase. The bank has been servicing…read moreZionsville for a number of years on the corner of Oak and Ford roads. They offer in-lobby, drive through and ATM at this location. I love that they offer Saturday hours. The service is always friendly and knowledgable. We generally go during the week because weekends and peek hours can be busy with waits. They are amenable to making appointments for special services. Their are particularly exemplary with special banking needs (notarizing, etc) The web site is easy to maneuver and is up to date. Fees can be a little complicated/confusing. Interest rates are not as good as other local banks for premier customers (at least today they were not). They offer hand sanitizer and face masks at the entrance and staff are wearing masks. The parking lot is a little tight and can be difficult to enter/exit.

This location has the worst customer service. They are not understanding or flexible whatsoever…read more This branch makes me want to close my account and go with another bank. (Day 1) We stopped in to see a bank teller for an urgent inquiry and were told no one could assist us same day (understandable) despite the fact the bank teller they scheduled an appointment with the next day was sitting ideal. We had advised it is urgent and would appreciate same day assistance which they didnt care about and said we need an appointment. We asked for the latest appointment in which they told us 4:15 pm is the latest time they see clients, so we took it. The Manager was standing right there and did not assist. We left with an appointment for the following day. (Day 2) I reached out to the branch to advise we would need to reschedule and could not make it in at the time of the visit. The gentlemen advised he will let the bank teller know and she will give me a call to reschedule. Yeah, never received the call but got an email saying my appointment was cancelled. Attempted to call the branch again but they closed. Got on Google and figured out to schedule an appointment through the Chase app. Secured an appointment for the following day but I could of possibly got in the same day if the teller cared to return my call to reschedule. (Day 3) We were 5 mins late to the appointment. If you are 5 minutes late to your appointment with a bank teller this branch will refuse to see you. We had an urgent inquiry that we needed assistance with which the Manager did not care about. Her body language and facial expressions during the whole conversation were a turn-off, rude and unprofessional. She told us there was a client at 4:30 pm but why did they tell us the previous day the latest they took clients was 4:15 pm? My husband was frustrated at the experience with this branch at this point and walked out without uttering another word. He said we should of listened to our Dad who told us the customer service at this location sucks. Other Chase locations will make time to address your concern and will get you with a teller same day. We will never return to this location. The Manager needs a Manager on site to address her unprofessional behavior and her unwillingness to assist clients. We recommend heading to 10495 N Michigan Road. The staff here is professional, understanding and accommodating.

Chose this bank because it was the closest to where I was staying. So far so good. Free checking…read moreand safe deposit box was reasonable. Only thing I found to be odd was my atm card. It's the fakest looking real card I've ever seen. Go figure.

please save your time, money, credit, and sanity by banking somewhere else. i regret leaving chase…read moreand pnc to bank here.

In have been with IMCU for almost ten years. Until, its latest software "improvement," I would have…read moregiven it a five star rating, but its latest "improvement" has eliminated automatic synchronization of my IMCU account with Quicken or Ameriprise both which I find extremely useful in managing my financial affairs. To get the information into these accounts now requires a download from the IMCU site then an upload into those apps. This is the twenty first century, not the 19th century. What's next green eyeshades and quill pens. Reluctantly, despite the hassle, I guess I will have to move my accounts to a more customer friendly financial entity. Sigh, they had a good thing going.

Helpful, fast, and professional. Available services are…read morevaried, and assistance in opening new accounts was excellent.

I'm impressed by this bank. Their focus on serving the local community, excellence in customer…read moreservice, and solid banking programs are impressive. I discovered Community First Bank of Indiana (CFBI) through their community business development representative, Bonnie Riley. I had the privilege of having Danielle Gaston set up the paperwork for my new account. She was kind and courteous and even allowed me to joke and banter with her. Scott Hammersley, their business/commercial lending specialist, came out and introduced himself and spent time learning about our new business coming to the Westfield area. Later when I was having trouble getting online banking and the mobile app setup, one of the bank's team took my call, walked me through it, and stayed on the phone with me till setup was confirmed. I never felt rushed or hurried, there was a calm, steady tone and constant reminders that I was their priority and they wanted me to be set up and able to use all the resources the bank had for me. I'm grateful for my time at CFBI, and I'm very impressed with the service and resources they have available. I love their approachable and dedicated commitment to our local community.

Great community bank! The staff is awesome and very friendly. It's in a very convenient location…read moreand plenty of parking.

From the owner: First Merchants Bank was founded as the Merchants National Bank of Muncie, IN by Hardin Roads, a…read moreformer successful wholesale grocer, together with a group of service-minded businessmen during the Panic of 1893. The enterprising men invested capital of $100,000. Since then First Merchants Bank has been growing both organically and through mergers and acquisitions. The history and timeline of banks acquired includes: 1893 - Merchants National Bank 1988 - Pendleton Banking Company 1991 - First United Bank 1996 - Union County National Bank 1996 - The Randolph County Bank 1999 - First National Bank of Portland 1999 - Anderson Community Bank 2000 - Decatur Bank & Trust 2001 - Frances Slocum Bank & Trust 2002 - Lafayette Bank & Trust 2003 - Commerce National Bank 2008 - Lincoln Bank 2012 - Shelby County Bank 2013 - Citizens Financial Bank 2014 - Community Bank, 2015 - Cooper State Bank 2015 - Ameriana Bank 2017 - Arlington Bank 2017 - iAB Financial Bank

Boring. As, banking should be...and you should be thankful, they don't lose your money…read more Huntington is boring, as a bank should be, ... I have dealt with every other major, recognizable bank... only to have no record of deposits, credit my deposits to other people's account (BMO, resulting in months of follow up), not making scheduled mortgage payments when I have more than enough money in my account to cover payment (BMO, PNC), and then expecting me to pay late charges...yes, every single time, they admitted their mistake and paid for their mistakes. But... not until I spent a ridiculous amount of time arguing with them. Huntington has none of that. Everything just works. Would be a 5 star review.. if it wasn't for Huntington IT. When I signed up for my account, was told by a Huntington IT employee, that multifactor authentication was unnecessary, I was being silly for asking....trailing instead of preceding the issue. Today Huntington has multifactor authentication. 2nd reason for less than a 5 star review...the website is hit or miss...somtimes it works, as much doesn't work. An absolutely ridiculous, undependeble website. Maybe this should be a 3 star review.

Great long-term employees at this branch; all have gone out of their way to help me at various…read moretimes and know me by name when I stop in (less than once per month). Rates are generally competitive and I use them when I can (currently four accounts with them). Most transactions can be done on-line, on a smart phone or using the automated teller; but they are still nice when I need help with something relatively simple (and I should be able to do myself). I recommend for those on the NW-side of town (Zionsville, Carmel & Indy too)!

Great bank! Have always had a good experience with everyone I've met there…read more I also appreciate the greater company culture. They seem to still place an emphasis on having a local, brick and mortar presence. I also like that they seem cautious to adopt newer technologies. This is not to say they are behind, just not instantly adopting every new technology trend in banking/finance. Despite this, their mobile app and website are solid. Their savings interest rates have sunk in the past few months, but are still competitive if you use their Connect Savings or a Money Market account.

5 star + Small, friendly and family oriented banking. My…read morebest banking experience. You recognize the quality of customer service when an issue has occurred. When you need quality service, its there

This Chase has a drive-thru, so you can do your banking without leaving your car. Convenient!…read more But I have an irrational distrust of machines to deposit cash into my account, so whenever I need to make a deposit, I go inside to do my banking. This branch was a little late to open -- I was there about five minutes past 9 a.m. and they still hadn't opened. So I had to wait in my car another five minutes before I saw someone come to the door and unlock it. I wasn't in a rush or anything, but it was kind of a drag to have to wait beyond when they were supposed to be open. Anyway, the tellers were very friendly, and once I actually got inside, I was able to do my business and get out quickly.

I don't know who runs this branch but it is absolutely garbage. They need a new manager. If you are…read morechase customer you'll need to go to another branch a lot for your needs. This place is almost impossible to get to answer the phone. They have THE laziest staff. And today, an associate of mine informs me that their notary flat out refused to do her job for the least sensical reasoning ever.