I am happy to recommend Ocean Bank to anyone who is looking to do business with a reputable bank…read more I've had great experience with the representatives working at the Lejeune branch. Christian helped me with a very difficult situation and was successfully handled and I'm very happy and proud to be a member of this great bank. Thank you!

Extremely Disappointed -- Mishandling of My Legitimate Funds…read more This is actually 0 Stars. The 1 was to save them some humiliation. I do not recommend Ocean Bank based on a deeply frustrating and unprofessional experience involving a legitimate counter check that I personally picked up at my home branch and was issued by a bank officer after verifying me in person. The check was flagged by the bank as "fraud" without any prior notice or verification with me -- despite the fact that it was written on their own counter check form and deposited into my nephew's Chase account to pay for his medical school expenses. The check was given to my nephew on April 7 and by April 8 the funds were sitting in his Chase account. On April 10th, Ocean Bank stops the check and messes up everything with no rhyme or reason. Even after I personally confirmed with Ocean Bank that the check was 100% legitimate, they still reversed the funds after Chase had accepted the deposit. This created unnecessary confusion, embarrassment, and financial harm for my nephew. To make matters worse, Ocean Bank offered no explanation or resolution, and when I raised concerns and asked for accountability, they abruptly closed my account without reasonable justification. This kind of treatment is completely unacceptable from a financial institution. A bank should be willing to verify transactions with its customers before taking drastic and damaging actions. Instead, Ocean Bank showed a lack of transparency, professionalism, and respect for my rights as a client. Ocean Bank's fraud prevention policies are overly rigid to the point of burdening customers. While banks have a legal and fiduciary duty to protect both themselves and their customers from fraud, an overzealous or poorly implemented fraud detection process can result in legitimate transactions being blocked or delayed--damaging customer trust and potentially causing financial hardship. Mr. Gomez's multiple attempts to reach me were the same day within short time frames. He never provided a specific message as to the nature of his calls. When checks are flagged by systems, there should be a legitimate reason which to date is unknown. There was not anything wrong with the check. The flagged check was a counter check issued directly by Ocean Bank, it's especially troubling. That means the Ocean Bank is flagging its own documents as suspicious, which reflects either poor internal coordination or outdated fraud logic in their system. Reasonable fraud controls usually give more than just a few hours for customer verification--especially when the flagged amount isn't unusually high or when the account history doesn't indicate suspicious activity. Closing a long-standing account because a customer was upset about this seems retaliatory and unprofessional. Ocean Bank should balance fraud prevention with customer convenience. If legitimate transactions are frequently stopped without thoughtful resolution, the system is likely harming more than it helps. Excessive flagging can erode confidence, especially when resolution processes are inflexible or dismissive. Evidence is documented in Jorge Gomez's conversation with me as he returns Ocean Bank customers Internal Revenue Service, IRS checks all the time. This part was disturbing because for one, he does not de-escalate the situation and offer solutions or next steps and delivers arrogance about obstructing Ocean Bank Customers in their role as taxpayers complying with the IRS. He is causing Ocean Bank clients to be non compliant with their federal tax liabilities. Please do note that prior to the returned check, I could not pay using any means. I could not transfer funds directly to another bank without it getting stopped. Executive Leadership at Ocean Bank should use my unresolved concern as a case study. Perhaps in the future review this case and consider whether improvements can be made--like extending the time before stopping a check, offering better communication channels, or recognizing your own Ocean Bank issued checks as low risk. I trusted this bank with my finances, and they failed me. The VP forwarded my concerns to another VP of Sales and Service manager and she emailed me two weeks later a summary of what I had explained in the letter with a vague reason for stopping the check and closing my 30 year old checking account. If you value customer service, integrity, and fair treatment, I suggest looking elsewhere. My intent is not just to complain, but to help improve a process that, as currently applied, fails loyal customers.

Have been working with CameronDowning for the last five years and they are amazing to work with! I…read morehave the utmost trust in them guiding us in the right direction for our financial planning and investment advice. They're not only great at what they do but great people, I sincerely cannot recommend them enough.

Morningside Mortgage worked hard to get me a super low rate with a very transparent loan process…read more It was so easy! Thank you.

The team at Morningside Mortgage gave me the support and guidance I needed to get approved for a…read moremortgage and become a first-time homeowner during a challenging economic time. I needed someone I could trust who could answer my MANY questions and help me navigate the home buying process as a single mom. Grant and Victor always made time to speak with me personally. I trust them 100% and they got me locked into a super low mortgage rate with very little stress.

Usually it's as expected. The personal at EdFed treats you like you're a VIP each and every member…read moreis treated with respect and courtesy. My favorite branch is the one closest to me. Downtown.!I live Eric Wilkes. Riley, Valerie, Miguel and the cute guy who went to the UM like me we both had Andrea Houston as a professor. I also had her dad. This also live the people at SW 27th Ave the Honduran little doll is excellent at getting me in and out she is a mind reader I think! I 'll remember her name. I just call her adorable, she understands issues of some of our senior members

This is a great place for any of your banking needs. You can call and actually get to talk with one…read moreof the bankers on site. All the bankers are exceptionally helpful and kind. In particular I want to mention Javier A because of his patience and detailed responses. He is truly a dedicated professional. I am so happy with this bank that I am now in the process of transferring all my banking from another larger bank to this one. This is truly a great bank.

Amerant has fairly high CD rates. No problems so far. Good customer service from Christian.read more

Absolutely horrible customer experience. Mercantil Bank erroneously charged my account $4029. It…read morenearly took an act of congress to have $4000 returned. Then never did credit the $29 in interest they stole. I then closed my account and they refused to pay the accrued interest owing. The $55 it cost was well worth it to have the peace of mind achieved by transferring the funds to bank where I know they would be secure and not subject to further theft.

This was my first time visiting this location, and I had such a great experience. From the moment…read morewe walked in, we were warmly welcomed. Ailette was incredibly sweet and gave us some amazing recommendations. I tried the Honey Lavender Iced Latte (their Capital One Signature Beverage), and I think I just found my new favorite latte! The café itself is spacious, clean, and perfect if you're looking to get out of the office for a bit. I also learned that Capital One cardholders get 50% off all handcrafted beverages when paying with their card. I LOVE THIS PERK! I'll definitely be coming back to this location again!

The café was pretty busy (Friday afternoon), but I was able to reserve a private room for 120…read moreminutes through the Capital One app, which was super convenient. The WiFi wasn't the strongest, but the drinks made up for it, especially with the 50% discount for Capital One cardholders. I ordered an iced lavender honey latte, which was good, and I loved having the privacy of the room for my meetings. Overall, a solid spot if you need a place to work and grab a drink.

Excellent company--I'm genuinely surprised by any negative reviews. Their service and attention to…read moredetail are exceptional. As someone in the mortgage industry, I know how many lenders operate, and this team truly stands out.

Had an amazing experience and fast closing. Just wanted to thank everyone at Columbus capitalread more