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    Capital One Café

    4.3 (87 reviews)
    Closed • 8:00 am - 7:00 pm
    Updated 2 months ago

    Services - Capital One Café

    Personal banking

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    CAPITAL ONE CAFÉ ATMOSPHERE

    What's the vibe?
    Good for working
    Outdoor seating

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    Top VIP service by Alejandra. A true barista gem in Capital One!
    Mauro D.

    I swung by the Capital One Café in Brickell during this crazy cold snap, literally one of the coldest days Miami has seen in over 15 years, and it was the best decision ever. I'm pretty particular with my order, and the barista, Alejandra, absolutely nailed it. I usually go for a "not-so-lame" decaf, and she prepared a perfectly tailored experience: * Extra shots of decaf (for the flavor without the jitters!) * Oat milk & Sugar-free vanilla * A serious punch of cinnamon It was exactly what I needed to stay warm. It's rare to find someone who pays that much attention to a custom order and gets the balance just right. Alejandra is awesome. She honestly made me feel like a total Capital One VIP member. If you have the chance to be served by her, you're in for a treat. 200 stars for her if I could! If you're in Brickell and need a spot that actually cares about your coffee order, this is it. Pd. The spot gets crowded, so if you are looking to co-work here, be early to reserve your desk so the ambiance is more comfortable for you.

    Inside
    Ren H.

    We needed a mid afternoon pick me up and came here since we're Capital One members. It was 50% off our beverages which is such a great deal. This location was spacious with welcoming staff and quite crowded with people working or hanging out when we arrived. I got a regular Latte while my friend enjoyed the Cinnamon Maple Latte which was also quite yummy. So neat to check out another Capital One cafe!

    Omar S.

    This is one of their smaller cafe locations, but it has the usual - very good, inexpensive coffee, and some food options. There's different kinds of seating and workspaces, natural light, fast wifi. The main seating area is a bit busier than I like (I distract easily) but towards the back is quieter. There's some "meeting rooms" back there that you could also ask to use for my road warriors and digital nomads. Very well priced, especially after the capital one customer discount. (under $3 for a cortado, in Brickell??) If there was anything to complain about, it's the upholstered chairs aren't really super comfy if you're lingering for long. Such a minor nit to pick! There's several capital one ATMs and banking advisor on site as well, in case you were drawn by the "Capital One" part of the name instead of the "Cafe" You might expect the brand to be a corporate gimmick (a coffeehouse chain by a major financial institution??) but the several I've now visited have all been good coffeeshops and excellent working locations.

    Capital One café
    Vivian V.

    This place is absolutely fantastic On the corner on Miami Avenue and SE 9 Street. Easy to find, plenty of seating area: tables, higher chairs, counters, sofa and meeting room for private work/ meetings Menu is perfecto: Handcrafted coffees and baked goods reasonable priced with the plus of a discounted items if you are a capital one card holder and pay with your card. I tried their signature honey lavender latte A little over $3 for a 12oz coffee Tasty and balanced It was one of the rarest cold chill days in Miami and the place was packed but I managed to d find myself a cozy spot in a sofa and enjoy my latte, slowly sipping this warm heavenly coffee. The staff is friendly (A+) Wi-Fi is available free and easy to connect, decent speed for working remotely while in the area. Spending more time in this location Very happy to find it.

    Nora A.

    Lorena , La'dale, Keyilah, and Annia were amazing. Lorena warmly greeted me upon my arrive, she gave me all the info available about capital one including the new 360 checking account and other services available at this cafe. Keyliah and Annia took my coffee order, there was no wait time. I love that they offer oat milk as option, capital one customers receive a 50% discount on drinks at this cafe which is great. Overall it's an amazing place to bank, grab coffee, or just come to work (they offer free WiFi).

    Gingersnap latte....
    Samar R.

    My second time here. Love this place. Employees are always so friendly and enthusiastic. Other than coffee, they offer banking services too. Rooms to reserve for meetings, etc. Today met with Lorena and ann associate and we talked for a good while! They gave lots of good info about the services offered. A chill spot to definitely consider for your next study sesh or to grab coffee with a friend!

    Honey lavender latte
    Daniela C.

    Love this spot! Great vibes in the neighborhood for a lil meeting or getting work done! Good perks with the card too.

    Avo toast
    Angela K.

    Situated on a bustling street in Brickell, the Capital One Café caught our attention with a special promotion for cardholders. We tried the avocado toast, the breakfast club sandwich, the cinnamon ginger latte, and the honey lavender latte. While the bread for the avocado toast was a bit dry and tough to bite into, the breakfast club was satisfying, and both lattes were delicious. The café itself is a clean, spacious spot--perfect for studying or working. The friendly customer service added to the overall experience. Dog friendly!

    They switched to Verve coffee and have a new menu as of August 2023

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    7 months ago

    Their matcha is actually pretty good!! Nice place to work if needed too. Customer service has always been friendly.

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    1 year ago

    Really nice people and plenty of options to work and plug in! Also if you have a capital card some of the drinks are half off.

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    3 years ago

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    2 years ago

    Very good service. I got a drop coffee. It was cold/warm but good quality dark roast. This place is too easy - I definitely recommend.

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    Dylan R.

    Free WiFi and discounted drinks!?...*checks pulse* Sign us up! ^DR

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    Review Highlights - Capital One Café

    “I don't have a Capital One card but if you use one to purchase from the Peet's coffee, you get 50% off.”

    Mentioned in 10 reviews

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    Chase Bank

    Chase Bank

    2.5(22 reviews)
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    As a Chase "private client" I appreciate the level of service that I get. As well as personalized…read moreaccess to all of my investment accounts. My personal banker as well as every one on the Private client team are great to work with and help with all of my financial needs.

    Subject: Complaint Regarding Proof of Address Requirements…read more Dear [Branch Manager / Chase Customer Service], I am writing to formally express my concern regarding my recent attempt to add my wife to my Chase account. Prior to visiting the branch, I contacted Chase customer service by phone and was informed that my wife only needed two valid IDs to be added as a joint account holder. Based on this guidance, we gathered and presented the following documents at the branch: * Her Social Security card and Social Security letter with our current address * Her Permanent Resident (Green) Card * Tax return documents with our address * Our marriage certificate Despite presenting these official government-issued documents, the banker refused to add her to the account, insisting instead on a utility bill under her name. I explained that this is not possible, as utility accounts are issued only under one person's name. When I offered to provide a signed lease agreement as additional proof of residency, I was told this was not acceptable either. This contradicts both Chase's initial phone guidance and the general acceptance of government-issued documents (e.g., USCIS, SSA, tax documents, etc.) as valid proof of address. I respectfully request: 1. Clarification of Chase's official policy on proof of address for joint account holders. 2. A review of why my wife's government-issued documents were rejected. 3. A resolution that allows compliance with federal banking regulations without requiring an unnecessary utility bill in her name. I value my relationship with Chase and hope this matter can be resolved fairly and promptly. Sincerely,

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    Signage

    Capital One Café - coffee - Updated September 2026

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