I ordered a Wilson Tennis top and when it came I realized I ordered the wrong size. I put it back…read morein the bag and requested a return. You cannot do a return on line. I received an email a few days later stating that the top had been worn with evidence of sweat stains on it. I was told I could not return it but could receive a store credit. I challenged this with an email and haven't heard back. They are a small company and made mention of this to me when I requested the return. I'd say this is part of their plan so they don't have to return items. I certainly had not worn the item and had intended to purchase the larger size longer with other Wilson products as there isn't a tennis store near me. I won't be doing business with them again nor do I want their store credit! Be aware before you order on line!

Bad experience attempting to rent from them, unfriendly and snotty service, won't be returning to…read morepurchase or rent. We called ahead and asked to make reservations. I was told they didn't take any reservations and when I shared what date I was leaving I was told "there would be plenty available". When I came in they treated our family like we were stupid for asking to rent skis and said they "were all gone". A weird and uncomfortable experience overall. I will go out of my way to purchase skis elsewhere as I'm in the market for some right now.

We love shopping at First Flakes. The owners are knowledgable about their product lines and…read moreequipment. They have decades of experience and still ski. They enjoy giving guidance, which we have found to be extremely helpful. We do our equipment rentals through them to give us more time on the mountain. Their store front has a super vintage vibe that matches the experience of the help available inside.

Friendly people and good service. Saves time T the slopes to get equipment ahead of time. Will rent…read morehere again.

A great store with great customer service. I visit often and am never disappointed. Good selection…read moreof camping gear.

Love this store. praying they stay in business. Good packs, shoes, good service, good vibesread more

Great customer service Walked in with a broken spoke…read moreThey fixed it and left within a half hour

Great guys. Great service! My kids love going there too because they're so kind to them…read more They're always so accommodating- giving great advice on bikes- even if the bikes can't be purchased there. Each time I've had a bike serviced they are quick to jump on it.

One of the better Dick's as far as size and product variety/availability. This Dick's has two…read morefloors...bottom are your normal branded active wear (Nike, Adidas, UA..etc) as well as your athletic shoes and other items. The top floor is primarily your outdoor/camping gear and attire as well as team related gear. I like that this location is very big and a lot more to explore, but as big as the store is and with the amount of employees there, service was nonexistent.

Great layout, selection, cleanliness, location, and parking. Service? Welllllll... I will say this:…read moreI am very glad to see teens and college kids working at summer jobs, because everyone has to learn and develop work skills. I gently and respectfully encourage a tiny bit more supervision. Prices are high, and yet so is the quality, so I am not complaining. I will be back, and happy to shop at this impressive store.

If you are a fan of Felt road bicycles, this place is for you. They have a great selection of these…read morehard core road bikes. But they don't stop there. They also have a complete line of mountain bikes, kids bikes and cruisers. Bikes for everybody! Stop in and say "hi" to the owners, Josh and Travis.

Fantastic service! Very kind employees and owner! Every time I go in- they are quick, efficient and…read moretheir work is flawless! They will bend over backwards for you and make sure you have what you need. Really thankful to have found such an amazing bike shop. I don't mind driving further to get the best service and prices!

It's hard to find a good embroidery. For my business I have baseball caps made with a saying…read more Well, I brought in a previous hat I had made here and said, I'd like another. The girl said no problem, took my money and said 30 minutes. When I showed up she said, how's this we didn't have the same font? What was I going to say? The font really wasn't a problem but the letters not being in a straight line wasn't very good. I need to find another place to have these made.

I am finished shopping with this company. I was sold a custom package for buying 12 hats…read moreembroidered with my logo. I was told that after paying the digitizing fee and buying the minimum 12 hats, that I could buy any blank hat at any Lids store in the future and have my logo embroidered at no additional charge. This was the only reason I bought the minimum instead of using another source which is 1/3 of the price Lids charges anyway. So I bought my initial minimum at a store in Charlotte, where they have honored the agreement twice, but one day recently I was at this Lids store in Winston where the salesman told me I was mistaken and tried to charge me additional fees to make some hats for me. He was rude, smug and arrogant the whole time I tried to work with him. He went on to lecture me on how he was the Lids corporate trainer for embroidery and that only he knew what he was talking about. He made no effort to understand what I had been promised and he had no concept of customer service. I was going to buy $100 worth of hats that day, in addition to the $500 I have already spent with this company. NO MORE!! I'm finished with them and I regret the money I already gave them.

This is my second visit at the Clemmons Location. Parking is quite good. The entrance greeting was…read morewarm and the Manager asked the proper questions to assist me. Darlene is Fabulous! She seriously cared about my concerns. She used the state of the art equipment and her education to find the right selection. Thanks Darlene and Fleet Feet!

From the owner: Fleet Feet Clemmons opened in December 2022 and is the sister store to Fleet Feet Winston-Salem…read more Our mission is simple: help others live a more fit life. We offer a 3D foot scan and pressure plate assessment with every shoe fit. We take fit seriously! Locally owned and operated by Emily & Keith Davis.

Pretty impressed! Since we were just having a lazy morning and had been meaning to check out Rock…read moreOutdoors for sometime, we decided to drive over after having breakfast. They have a very large and nice building easy to find right off of highway 8 heading toward High Rock Lake. Inside they had a pretty decent selection of clothing, hats, footwear, etc. Slightly outsdoorsy type stuff with a good bit of casual clothing as well. They had some sales, and we actually wound up buying a few items! Beside that they had fishing, camping, kayaking, disk golf. Just a pretty good assortment of everything. They certainly don't have the same assortment and selection as one of the huge outdoors stores, but most of the items where from a slightly higher quality brand than your average items at those stores as well. As for prices, I wouldn't call it "drive out of your way to save" type prices, but comparable to what you would pay online for the handful of items I looked at closely. They also have a large boat showroom and a few golf carts, but I did not look too closely, however, tucked behind the boats is a small coffee shop. Would definitely be a nice spot to stop early in the morning to grab your coffee and whatever you needed for the lake! Overall, the employees were very helpful to us, they had a decent selection, and I will probably be back if I am over in that area!

I have spent 10sof thousands of dollarswith this company on boat service since they opened. My…read moremotor went out and so i bought a new outboard from them. Had a dispute over $140 dollars and they would not make it right and were willing to lose my business. DO NOT DO BUSINESS WITH THIS COMPANY!