Wonderful service! We stayed on beautiful little 5 bedroom house on a little cove on Dauphin Island. All of the bathrooms and appliances were in excellent condition. The beds were 50/50 on being comfortable, the upstairs beds were great, the downstairs beds not so much. The house had a lot of printed resources for things to do on the island, and also a nice little gameroom for the one-off rainy day! We only ran into two very small issues but the agency was incredibly quick to fix them and ensure any issues were made right! The only suggestions I would have for them is to be a little more thorough on the cleaning checklists as we did have some bedsheets covered in dog hair upon arrival, but again I really want to stress the fixed the issue immediately and got us new linnens within 15 minutes of us calling. So truly the service was spectacular and the home was perfect for our large group of 7. If we come back again to the area we will be sure to work with them again! read more

We've rented through Boardwalk Realty 10 years it has always been more than perfect! Staff is amazing , upkeep great! read more

there was nothing wrong with the rental house: Pelicans retreat except it had no outside working shower and the inside lighting is all florescent. The problem I had was: I left some laundry in the dryer when I left and the cleaning people either threw it away or stole it. I called a few times and talked to the office workers and the owner and nobody took me seriously. I 100% know I left my clothes in the dryer. They must have disappeared into thin air. It was very frustrating because they were either covering for the thief or did not realize what was going on. it was a couple of hundred dollars worth of clothes: shorts, shirts etc that I had been wearing on the last day I was there. the people working there didn't care and minimized and invalidated what I was trying to tell them. I felt violated and disrespected. I didn't want to post a bad review, but they left me no choice. read more

We initially rented from them and now they manage our property. (We tried several rental agencies over the years, but had the most personal service with Boardwalk.) Our experience has been wonderful! The fees when renting are clearly stated and understood, and they have a small town, hometown feeling! Honesty, friendliness... I read the "review" (and eventual plug for another company) and all I could think is, as busy as they usually are (I walk in and they are typically all on the phone at once helping others, and as soon as they are off very helpful to me) maybe give a moments pause to give them a chance to do the job they do thoroughly for everyone! I can't imagine them being anything but honest and competent with all their properties!! Give Boardwalk a try! read more

I rented a house during the 4th of July week 2019 -341 Port Royal Street Dauphin Island AL 36528; the house should of never been rented period. Not up to code!!!! -the entire house had issues; Mostly electrical, bugs flying in thru attic to shower, front door wouldn't lock, power would dim and get bright; Microwave burned up while there- Electrical issue; if you turned on lamp but TV-TV would scrabble, Living room area only one ceiling fan worked; Furniture was majorly dirty; and nailed back together; walls and ceiling all had water damage ( I have pictures) Dining room had to eat in dark because light fixture shot out sparks; Boardwalk Realty tried to help but basically said we were at mercy of the Home owner to buy new items and install. The electrician that came said he had been there 5 times; Neighbors said its always complained about. out of $2000 a week only offered $350 back refund----All I can say the only thing that worked was the AC THANK GOD!!!!! BEWARE NEVER RENT THIS HOUSE ---BOARDWALK REALTY HAS ALWAYS BEEN GREAT BUT THIS TIME REALLY LET ME DOWN!!!!! read more

We've used Boardwalk every year we've visited Dauphin Island. Great customer service with all our house rentals. read more

Boardwalk Realty - Property Management Near Me - Dauphin Island, Alabama

Rents houses to people from New York, Illinois, Michigan, etc.... during Covid-19. Most, if not all, independent and other rentals stopped weeks ago. Greed has no boundaries. If Covid-19 is not on the island yet, it will be thanks to Boardwalk. read more

Absolutely the best! We've spent our Spring vacation on Dauphin Island for the last 6 years and have total confidence in renting from Boardwalk! Wonderful, clean properties, easy arrangements and sweet people, LOVE THEM! read more

fantastic i actually incorrectly posted on this company's site. as i don't know how to delete, i'm leaving this message!

Entered their office where 4 employees say. While being VERY visible to all 4 individuals, there was quite a delay before I was acknowledged with any greeting. Could have provided better customer service for 'hand out' information regarding their community, & their vacation rentals. Visiting from Texas I knew nothing about Dauphin Island & was stopping by on my way home to see the actual island to consider it for an October vacation. Was desiring to pick up information regarding the amenities & 'happenings' in the area. I had to prompt the individual, that did finally greet me, to receive the small amount of written information provided me to take home. I left there Not feeling confident about renting the properties they would be managing or oversee & not real sure they would provide the needed service I might require for those properties should I vacation there. You only get 'one' chance to make a 'first' impression, and they failed theirs. They lacked terribly in the customer service that Dauphin Island Beach Rentals provided. Will be checking all reviews regarding property management 'service' from vacationers on all units before I make my decision. They don't hesitate to tell it all. read more

Great staff. Easy to work with and easily walked me through the property rental process. My family has throughly enjoyed our vacation and the staff at Boardwalk made it possible. read more

I reserved the house 8 months in advance to make sure I would get the perfect house. My family loves to fish (specifically at night) I wanted to make sure we had a pier, found out when we got there lightning had struck it the week before and there was no electricity. Had we known this we could have brought a generator, instead we had to go spend money to buy lights to fish with. The sound on the tv did not work. We had to buy an adapter to plug in our tablet to get sound on the tv(we had a 3 year old that needed to be entertained). We also had ants in the house. The pest control came on our 5th day there and didn't even spray inside. So we had to go buy ant spray. I found my suitcase full and ants and we decided to leave a day early. We had to go out and spend money on a lot of things we shouldn't have and left a day early. We thought maybe they would give us a little bit of a refund, even a couple of hundred would have shown they tried, all we got was our deposit over a month later. I will never use them again!!! read more