I had to take my nephew for a new suit for his grandmother's funeral. He's a big guy. We were…read moregreeted the moment we walked through the door and they had no problem whatsoever accommodating his size. There were alterations to be made, but they had them done within 24 hours for us, just in time for the funeral. The professionalism and friendliness shown during this difficult time was exceptional. I was so very impressed. I will definitely go back again, should I need them in the future.

I had a past bad experience at another location and largely avoided all of their stores as a…read moreresult. However, I found myself in a bind after leaving my suits hanging in my closet in Edmonton and the exceptional assistance by management and staff have recuperated the chain in my mind. Successful customer recovery, from the perspective of a recovering hotelier.

This is one place that has super super excellent deals with great stuff The clothing here fits…read morereally well and great quality You can walk in anytime of the year and be jaw dropped with the most awesome deals I walked in almost every single thing was a 50% or 30 % off Love this for a great shopping experience

This Gap was the factory outlet. Very organized and clean and had lots of sales. I suppose the sell…read morethings in this store that they don't in others. The sales where an additional 50% of the lowest ticketed price. The regular non sale items were still very reasonable in price. Got a lovely cotton dress, love it.

We were just there looking to buy a couple pairs of shoes but had to leave because the male sales…read moreassociate was too preoccupied with socializing to actually get us sizes. First off I had to flag him down to get him to go in the back and then he leaves after a couple minutes back there, no shoes in hand, completely ignoring us in favour of chatting with his buddies. Waste of time going here unless you enjoy being ignored. Go somewhere else or better yet, order online.

I have been here many times and they offer a nice selection of very high quality mens clothing by…read moredesigners such as Hugo Boss and Versace. Most of the sales staff are very friendly and helpful but there is one guy who acts like a used car sales man. He constantly tries to push me to buy things I don't want and has a fake kind of friendliness. Their prices are much higher than what I normally pay at boutiques in the United States. I asked them why their prices are so much higher despite the current exchange rate and he got annoyed. He arrogantly denied that his prices were higher than the US and said that all Hugo Boss boutiques are required to have the exact same prices world-wide. I told him I could prove otherwise with receipts that I have from the US and various approved websites. He was quick to interrupt me and then say that he has been all around the world and that Canada has cheaper prices on Hugo Boss than most other places. For example, he said in Europe, they are far more expensive. I agree that the prices can be higher in Europe BUT he had just said a few minutes prior that all Hugo Boss boutiques are required to have the same prices world-wide...lol. On 2 different occasions, I asked them to order me something from the official Hugo Boss website. They told me that they don't do custom orders and only have what is in the store. LAZY! Lately, I have been going to the US and buying a years worth of clothing all at once. With the money I save, the trip always pays for itself.

Pricey but everything we have bought for my husband lasts forever and looks good for years!…read moreExceptional service, far beyond the typical retail experience.

This is by far my favourite clothing store in Kamloops, and not just because Kamloops tends to be a…read moreshopping dead zone. I'd love this store even if I had more places to choose from. First off, they carry a great selection of some of my favourite brands including Matt & Nat, Free People, Michael Kors, and Scotch & Soda. Everything is fashion-forward and current. Every time I'm looking for something new to wear, this is my first stop. The store is always well organized and tidy. I've never had an issue finding my size in something new, though there have been a couple times that I've waited too long to commit to something and regretted it afterwards! The staff here are all helpful and friendly. Even during the busy Christmas season, I was always able to get help when I needed it. I also never feel pressed into buying (but usually end up doing it anyway!)