Steve is great and very helpful, his workers are pleasant, and they left the place nice and…read moreclean. will have home bac for many more projects

INITIAL DISCUSSIONS (FEB 22, 2024) We asked Keith if…read moreremoving the flooring would speed up the project but eventually kept tile. HandyWorks would demo and install the new tile. We also discussed painting cabinets, eyeing a mid-March start. PRICING & COMMUNICATION (FEB 26-27) We received only a "line item overview," no per-task costs. Repeated requests for a true breakdown were never fulfilled. Sue, the project manager, offered no real help with fixture selection (e.g., she told us to "use the filters" on a website we'd already tried). TIMELINE DISCONNECT (FEB 28) Keith disclosed late that the countertop needed a 10-business-day lead time and that subsequent tasks would push the project to around three weeks--far beyond our hoped-for one-week timeframe. CONTRACT & SCOPE OMISSIONS (MAR 12-21) After I canceled a meeting, Keith declined to email the contract, insisting on another in-person appointment. We finally reviewed it on March 15 but discovered the trashcan insert was omitted. Keith apologized yet still never provided a detailed cost breakdown. TILE PROBLEMS (SPRING 2024-MAY 2025) Several tiles were laid out improperly, and two had extra-wide grout lines. Keith's crew returned weeks later, but he sent a finish carpenter, not a tiler, leaving flaws. They redid those tiles again in May 2025 without Keith supervising. The tiler also used floor leveler to raise part of our century-old floor several inches--without our consent--then tried to charge extra and later failed to remove it from the invoice promptly. COUNTERTOP & BACKSPLASH ISSUES (FEB-MAY 2025) Small items rolled off the countertop's edge. By April, the section over the dishwasher sagged, leaving a gap. Keith finally added a bracket in May, admitting it should have been done initially. For the backsplash, his crew broke the grey-white marble pattern without asking, substituting grey for white near the edge. Keith insisted the white pieces were "too small" to cut, which felt untrue, and he never consulted us. OTHER UNPROFESSIONAL INCIDENTS Keith brought up politics (specifically, Trump) during contract signing, which felt inappropriate. One day, his workers cut quartz with our windows open, blanketing our downstairs in dust, for which he offered $200. A worker also smoked in our backyard after we explicitly said no. FINAL INVOICE & REFUND DISPUTE (SEPT 2024-MAR 2025) Keith apologized for including the unapproved floor-leveler charge on our final bill. We requested about a 10% refund due to recurring problems and incomplete fixes. He verbally agreed in March 2025 but later avoided the subject. We still haven't received any compensation. BBB complaint pending.

I'd really like to give these guys a higher rating. In some ways they helped and went above and…read morebeyond. However the finish work we were left with was upsetting. They also left lead paint chips all over the yard from the outside of the house; after stating they would clean it up. No issues with individual people or workers. They did help a lot with a hidden issue that came up as a surprise in the basement.

16x19 deck rebuild, fall 2022. 10/10 recommend Jose and his Team! From the expert design planning…read moreand carpentry skills to the sensational customer service, Jose made the entire build easy and stress free. His craftsmanship is on point! He was an absolute pleasure to collaborate with and they showed up every single day, rain and shine until the project was complete. He even made the Change Request process smooth and he stayed on time and within budget! I will be calling County Home Improvements and Jose for Spring '2023 projects. PM me for reference. Highly recommend!!

Gorgeous Custom Backslpash!!!…read more Jose and his team are very professional and knowledgeable. They took great care of our home while working in it and quickly earned our trust. Prior to getting the work started, they prepped the house and area thoroughly. Throughout the project there was great communication and touch points to make sure we, as customers, were satisfied. You can tell Jose and his team take great pride in doing the work correctly the first time around. The end result was exactly what we hoped it'd be. We would absolutely recommend them to anybody looking for a detail-oriented, hard-working, customer-centric contractor!

Stay away from this dishonest business. They gave a warranty on a roof repair. The repair didn't…read morework and after making poor excuses, they eventually promised to refund the money. They kept repeatedly saying they would send the refund check and never did, then they just stopped responding. Crooks.

We were experiencing major leaks in our roof. Matt came in and re-did the whole roof as well as…read moresome carpentry work on our skylights. He was timely, affordable, and did a fantastic job with a friendly experience. Thanks Matt!

Ilir and his crew are awesome! They are professional, responsive and do beautiful/robust work. We…read moreare so happy with our new deck and the poches on my sister's house. This is the second job working with them and when another job comes up he is on speed dial. We are posting to every site we can find!!

Would never hire this guy for a job. Seems super shady. The few reviews on FB don't look legit. My…read morewife was trying to get our roof looked at or get an estimate fixing due to a leak. Told her it's only gonna cost her if he needs to use the caulk. Then told her he'll need to use it before he came to the house. He stops by and throws a few squirts of caulk down. Didn't inspect anything. Told me it could be coming from anywhere. Then charges me around $100 or $150 (don't quite recall). Then wouldnt accept anything but cash which he never stated. Or he wanted me to Venmo his wife personally. Wouldn't give me a receipt or any paperwork. Then proceeded to tell me the roof isn't his problem because it's not "his roof". Since he isn't the one who did any previous work. F this guy. He's clearly a scumbag taking advantage of women. Guessing he's desperate for job work and probably scamming the irs due to the cash only.

I want to thank your company and your workers for fixing our dryer so quickly and professionally…read more Within 35 minutes our dryer was fixed and cleaned and in good working order. First, you moved the dryer away from the wall so work could begin. Your worker began with cleaning out the duct and hose. That was followed with cleaning the pieces that were clogged. Then your worker went outside to clean the pieces outside because they were filled with lint. Boy, that was a surprise; in a short period and time the work was done quickly and completed in good time. John J Contracting is the company for me! Much thanks!

Johnny is an incredible contractor and human. Johnny has…read moreincredible attention to detail, and aesthetics. He is helpful, communicative and responsive - a true professional. He made - what for me was a stressful renovation something beautiful and easy. I worked with him for over a year now and look forward to more years as I add additional enhancements to my home.

Excepttional experience dealing with Al. we were in a bind trying to deal with selling our son's…read morehouse. we needed quick and reasonable help with construction problems and Al truly came through for us. Not only did he repair issues we could not handle, he gave us great assistance and recommendations on problems we were taking care of ourselves. We would definitely recommend calling Al. The Donovan family

We were given a written proposal to fix our rear deck and front porch with everything explained,…read morethe contractor Guy Racine agreed on the price and (GUY) the contractor started work. 3/4 of the way finished the building Code inspector showed up on the Job site asking for a building permit, the Contractor Guy Racine said he didn't pull one. Over the next few days the Contractor tried to get us to pull the permit stating it would be a lot cheaper yet in the proposal it states that the contractor pulls the permit. I called the town and they advised me NOT to pull the permit as if I did it I'd be liable for a injuries or mishaps. Guy the contractor told me that the town was using scare tactics on me and that I should go ahead and pull the permit..I refused. Since, the Contractor wants to negotiate his price for more money. I met with the build inspector and he pointed out a lot of poor workmanship that GUY at Racine homes did and it will not meet Code standards. No Flashing on the rear deck or front porch, No 12 inch concrete footer at the bottom of the step on both set of step, they are just sitting on the dirt, no correct spacing on the Rear steps leading into the house. It has been weeks and within those weeks I have had no Contact from the Contractor and while we were not home, he came and removed all the building materials from the jobsite that I paid for to complete the job and took the front railings off the front porch. Unfortunately it has come to leaving a bad review but if it will help someone out from not getting taken advantage of, then it helped.

After a fire in our home, we worked with Racine Homes for our basement remediation -- and I can't…read moresay enough good things about the experience. Guy, Tucker, Joe, and Dan were incredible from start to finish. They were honest, dependable, and consistently showed up ready to work hard every single day. The craftsmanship was exceptional -- every detail was done with care and precision, and it's clear they take real pride in their work. Communication was seamless, and they went above and beyond to make the process stress-free for our family. One moment that really stood out: they surprised our kids with their own signed toolbelts -- such a thoughtful, personal touch that says everything about their character. If you want a team that delivers outstanding quality, integrity, and genuine kindness, look no further than Racine Homes. We couldn't recommend them more highly.