Lots of interesting and unusual vehicles. I try and drive by here about once a week just to see…read morewhat new vehicles have come in. The person who runs the place is always friendly and more importantly, really knows his cars. He seems as passionate about the vehicles on the lot as any collector and he knows all the details off the top of his head without looking things up. I can't say that about the salespeople at most car dealers where they rarely know half the details about the new vehicles on the lots. Yet this gentleman who has consignment vehicles seems to know all the history, performance, and little details car fans care about. And it's not just cars, there are trucks school buses, RVs, motorcycles and other eclectic cars. It's rare there is not some vehicle on the lot I wish I could buy but being a car collector is not in my budget. I'm sure he sees a lot of people like me, we come to look, chat, dream and he's always helpful and patient with us lookiloo's.

I was in the market for a project vehicle. While driving by I saw a 2003 Mitsubishi Montero Sport…read more A friend of mine had suggested that this was a good vehicle for the project I was working on and I decided to swing by and check it out. It had just over 130,000 miles on it, Not bad for an 11 year old vehicle. I test drove it and everything seemed fine so I was ready to talk some numbers. The salesman told me the vehicle financed for $11,950 with a down payment of $500 if I brought in a case of canned goods ($800 sans the tinned veggies). Not being one to jump into important purchases without doing thorough research I took a couple days to research the vehicle. I looked at the KBB value of the vehicle which pegged it between $6,000-$7,500 based on a few different factors. Assuming a value of $7000. This lot wanted to charge me an extra $5000 or 170+% of the vehicle's actual value. Further more the salesman told me the payments would have been about $350 for a period of 2 years. "we do a two year note" he said. But by my calculations to pay off the balance in that 2 year time frame would have required a monthly payment of $477 a significant increase compared to the $350 I was originally quoted. When I confronted the salesman a few days later he defended his companies pricing by saying that the warranty on the vehicles and their customer base's propensity to not pay their note was the reason for the high cost of the vehicle financed. When i inquired about the difference in payment quote vs my calculations he adjusted his note time frame to two and a half years. (Close but it would actually be about 33 Months at a $350 a month payment.) Perhaps I'm daft but $5000 is too much to pay for a warranty and to make up for other's inability or unwillingness to re-pay. One could purchase a 2nd car for that amount of money. I asked a cash price for the vehicle and another salesman stepped in and quoted a price of about $8000, still $500-$1000 more than the vehicles actual value. Needless to say I drove off in the vehicle I had come to the lot in. I hope this review will allow those who consider doing business with Best Buy Here Pay Here in Joplin to go in armed with information that will allow them to defend themselves against unscrupulous business practices adhered to by this and many other "buy her pay here" car dealers. I realize that as we come out of an economic recession many are left with fewer options when it comes to financing a vehicle, however being scammed at this level is an affront to the intelligence of the average person.

Do not go here!!!!!! If I could give negative stars I would..... I was super happy to get a car…read morewhen I needed it. But.... now..... when I have made a payment arrangement with one of their office staff.... they tell me I am lying. i have all messages as I texted the lady before. When I requested their main office number I was told I couldn't have it. I was was told I am lying and that no one ever told me the payment arrangements were ever made. I have copies of ALL messages from the last three months. Also..... when you look them up..... they have closed according to the BBB site.. I have had nothing but issues with one lady in particular everytime I have had to deal with her. I requested to speak with someone else and was told she couldn't help me. Even tho I have talked to the main office before.

So, apparently my car was in a collision and they forgot to inform me. My grill and dog light…read morepopped out of my car. That leads me to believe it wasn't even in a bracket or attached to anything. I'm so livid. I just want to give the car back. Now I see inside the car and see melting and other things cracked.

I was on Facebook marketplace and inquired about a 2016 Chevy Spark. I person listing to vehicle…read morewas not the one selling it. She claimed to be associated with the dealership (Byrider of Joplin) and was unable to answer any questions that I had for the vehicle. I should have known something was up since the advertisement said $299 down. I was required to provide the following information before a conversation would take place from Shara: Hello, We are off of E 20th St in Joplin. What you need to qualify is your 2 most recent pay stubs showing that you make a minimum of $1500 a month at your job, A piece of mail in your name within the last 30 days, and a valid driver license. If you have these things lets get you set up with an appointment. We are open M-F 9-7 and Sat 9-4. To get the process going quickly, I need your first and last name, email, and a working phone number. What day and time would be best for you to come in?... seems to me that I was getting pre-qualified just to get any information. My questions were: What is the price if this car? What is the mileage? Carfax? VIN?... even after a small back and forth, I still was unable to get the answers so I looked it up and this is what I found. Byrider on 20th street in Joplin has the vehicle. It is listed as a 2016 Chevy Spark Base on their website for just over $20,000. It has 57,500 miles on it. ​Ohh, by the way, they charge 21 % interest on the financing that they provide. When I looked the vehicle up online to determine the value, I used nada, edmonds to come up with the absolute best price for the top 2% of vehicle in our area. That price is $13,000 retail at a dealership. Furthermore, a large dealership here in our local area 2021 Spark with under 16,000 miles for $15,500 and nowhere near the same interest rate. To me, in my opinion, thus is the perfect example of predatory lending on people. I appreciate a deal making a profit and free enterprise however, this is simply wrong. Ohh... Shara, the one on Facebook marketplace, she blocked me for this statement: ​There is no need to become personal. If you don't have the answers for a customer (me), then why respond until you have them? However, thank you for, at the very least, providing me with the dealerships information. Based on the price of the vehicle versus the book value, it looks like predatory lending to me. Again... just my opinion about a business. All I can really say is this, be very carefully when you used a dealership like this. READ EVERYTHING, take the paperwork home and think, review, talk to someone else that you trust BEFORE you sign anything. If you think you have a good deal then by all means, enjoy, but I bet someone not involved with the deal will advise you to show somewhere else. I would suggest this to everyone... go to your bank, talk to a loan officer to determine what you can really afford and secure what you can actually do monthly BEFORE you show for a vehicle. That gives you purchase power to a degree but at least you know what you can do and still make it rather than struggle to the point that most deals at places like a buy here pay here end up hurting you and not the dealership.

They do not meet there promised obligations. After purchasing vehicle through them when it was paid…read moreoff they refused to turn over the second set of keys to the vehicle even though they had them. They wouldn't mail them to me even though I agreed to pay the $30 they asked for in order to mail them to me. Lesson learned here is once they have your last payment they don't care anymore about you even though there sales department keeps messaging and calling me wanting to sale me another vehicle. Never again!

At first they were all nice and ready to sale, they tell me I am "pre approved" afer sitting there…read morefor an hour the guy comes back to say he has good news .. just to tell me I could not afford anything they had on the lot . Talking about a sucker punch in the gut ...I am a 56 yr old female single on military retirement and DFAS no bills but $589 rent and electric , I was tradeing in a 2010 BMW 328i that needs a new fuel tank and giving them $$ but that was not good enough , Just unbeleiveable how one minute they are building you up showing you around the dealership and showing you videos of buyers... Kinda crazy because I have NO credit and then they come back out with a attaude saying crazy remarks such as " you cant afford anything on our lot" come on REALLY??? My daughter was there with me and she to heard what was said and was shocked as I was . So you there and you know WHO you are plus I left you an email that you NEVER responded to you didn't have to be RUDE and YES I can afford anything on your lot!!! So to ANYONE whom is living on military retirement don't go to JD Byrider to try and build credit after your spouse passes because you just might be treated as I was like you are just worthless because you cant buy a car from a buy here pay here lot ... Oh Yes I was even going to do a auto pay -----but hey I couldn't afford anything on that lot! Thanks a lot for your so called helping people with a car . I will be letting people know how I was treated ! Enjoy your selfish ways. Sgt.Walker

My wife and I decided to go here and it was a mistake. We were desperately in need of a car and…read morethey gave us one for $500. This was the biggest mistake we have ever made. Within 6 hours of getting this car the transmission went out. They took it to the shop to fix it almost a week ago and they have done nothing for us. First they tell us it should be done on Thursday or Friday. Now when the day comes they say maybe it will be Tuesday. Oh and that if our first payment comes around before it's fixed we will have to make our payment before we can get the car. Obviously this was upsetting since we have spent around $100 for Ubers and rides to work so my wife talked to the manager(apparently also their "hr" as well). This was even more useless because he had the fucking nerve to say "I swear this is causing probably not as much stress as it is to you, but it's a lot of stress on me to" like he has any idea what we are going through. We are both about to lose our jobs because we can't get the car we paid for or some kind of assistance for giving us a worthless car. I would never recommend this place to anyone. Terrible service, terrible people, terrible cars. Update: So before we finally got the car the "HR Rep", Chance, tried you tell us that he was going to give us money out of his personal bank account but because I made this review he has changed his mind. We finally got the death trap of a car back tho. It does randomly while driving. They tried to say the battery was loose but luckily we had a friend that knew cars better than we did because there was so much more wrong. He went in with my wife and it was insane how rude Chance was. He constantly tries to brush off my wife like she doesn't matter but our friend made sure it wouldn't happen. He made it a point to question Chance about the situation and Chance is saying he can't give us a new car, can't give us our money back, and can't help us with the situation. Chance and our friend both said that the car is unsafe to drive but Chance still said that we can take the car and bring it back in 2 days to get put in the shop(again with no compensation). This is just a crazy endeavor and it's beyond me how someone can be so ignorant and disrespectful. I will forever stand by my statement of "Terrible service, terrible people, terrible cars."

This place will rob you! They don't care what they sell you. I was in a bind last year when i…read morebought my BROKEN car from them and Chance (thank God he's not there anymore) was so hateful and eventually refused to talk to me. They had my car for a month and a half which made it difficult to get to work. I had to borrow money to get my car back from them! And they didn't even fix the problem. NOBODY CAN TELL ME WHAT THE PROBLEM IS. Now the management doesn't even have records of my car being messed up and says there's still nothing they can do. PLEASE DON'T BUY FROM HERE

My fiance had his down payment in cash. He had dropped it between the truck and the entrance to the…read moresales office. They never offered to look at the cameras to see if someone picked it up. They told me ALL THEIR EMPLOYEES WERE HONEST AND WOULD TURN IT IN. I say DONT WASTE YOUR MONEY!

Worst place to buy a car from. Bunch of crooks. Some me a broken truck. Never again this is…read moreridiculous