All the other reviews are spot on -- they're super responsive when you first sign up with them, but…read moreafter that their customer service and lack of follow up on customer questions is abysmal. Don't bother trying to contact anyone at this agency with questions via email -- I couldn't even get the two owners to respond to an email I sent about my new vehicle and needing to have my policy updated. That's fine, the joke is on them as I just got done talking to corporate Allstate to have my policies switched to a different agent. I do not recommend this agency whatsoever.

We just changed agency because the communication at this agency is horrible. We had to follow up…read more2-3 times to get a response from any questions or concerns that we had. They were quick to respond when we signed on, but that went away as the years went on.

This office makes those tedious phone calls and emails we put off to make, so easy!! I'm usually…read moreone to avoid as agents and representatives can be misguiding or hard to inform but not here! I should also point out that the timeliness of the services provided here are super efficient, I was waiting for new insurance cards when I got into a car accident and couldn't find my email for it either, one 3 minute call later and I had them. Thank you team.

Todd and his wonderful staff are commited to caring about you and your well being. They are highly…read moreprofessional, go the extra mile, and are a business I put all of my confidence in. State Farm of Lisle is a busineess I can trust, and so can you.

Transition seamless, service outstanding. Process was easy and comprehensive. I had an accident and…read moretotaled my auto. Worries we're addressed. The compensation was immediate and State Farm treated me decent and fairly. I cannot recommend Ginny and her team more absolute. They kept me informed every step of the way and were expedient. It's like nothing happened. Thank you

It seems they are trying to dump long term policy holders. Car rates keep jumping up 10% + each…read moreyear, same with homeowners, now my umbrella liability policy went up 400% in one year. That is four hundred percent !!! No claims nor accidents, they are insane... looking for another company after 30 years with State Farm..

I recently purchased health insurance from this outfit and could not be happier. Martin had an…read moreamazing attention to detail and got me great coverage at an affordable rate. He took the time to explain the things I didn't understand and was very patient with all my questions. I'm a very detailed oriented person and can frustrate some people! If need health insurance reach out to them, you will not be disappointed!

Bob Crane is a true professional!!! I was charged 2 months premium my first month I thought oh my…read morehere we go. Bob communicated with me & it was resolved in 4 days. For a insurance co.to give money BACK wow thanks Bob

Had an issue with a money order I had deposited into my brokerage account. While the issuing…read moreinstitution was continuously horrific to work with, the people at Schwab made every effort to provide a cure for the issue. This is my first review of anything, ever. That's how much their support meant. Thanks to Kevin, specifically. This event occured back in February 2010 ,and his professionalism has stuck with me. Really appreciate it!

Every experience I have at this branch has been positive. I have been a long-time customer at this…read morelocation and Sarah Lubas at the front always goes the extra mile to help and make my experience as easy as possible. She is helpful, personable, and always knows how to resolve every situation. I highly recommend this establishment because of the high quality of service from people like her.