Got to work with Phil today in regards to my condo policy. He was informative and helpful and…read morepatient with my questions and concerns. He was also a delight to talk to making a tedious task fun. His personal touch definitely influenced my choice to use not only State Farm but also the Kinsley group in particular. Thanks Phil.

This State Farm agency in Aurora gave me a good discount for my insurance policies in 2024 compared…read moreto it's competitors. Leticia has been a very polite and knowledgeable agent. Would definitely recommend this agency for future insurance needs. Thank you!

If you are looking for an agent who always gets back to you and follows up when they say they…read morewill... If you are looking for an agent who knows their stuff and can answer your claims questions promptly and thoroughly... If you are looking for an agent who admits when they don't have the answers but it's more than willing to do the work to get them for you.. And, if you are looking for an agent who has your back and will work hard to protect your interests and property - Jason Dederich and his team are the agents you need! I have been with them for a decade and kept them even after moving 90 minutes away because I know they will always return my calls and emails so I don't need to be concerned with the ability to travel to their office. 10/10 recommend for service, knowledge, and trustworthiness.

Went in and spent several hours (between two different days) speaking with Mr. Dederich on…read moreswitching over our 'family package' HOME and AUTO insurance from American Family Insurance to State Farm in West Chicago. Jason went over every detail with us, which included a very minor fender-bender which my mother was involved in in February 2014. The accident was so minor that no police reports were filed nor no "fault" was determined for either party. The damage to our car was very minimal, but yes, our insurance did pick up the repair cost. We have ALL PRINTOUTS from these discussions with Jason and his other staff - he was fully aware of this event, and he told us his numbers and quote were still 'solid'. Jason gave us our rates, which actually seemed too good to be true - they were VERY reasonable. They were much lower - compared to our previous insurer - for almost everything. Again - he stated to us that these indeed were the correct numbers and prices, so naturally we all agreed to them. * We must also mention that @ two weeks previous, one of the other office staffers from this location gave us the SAME EXACT rates on paper. Hence, why we eventually set up an official appointment and met with Jason in person to 'confirm' those rates. This should disprove any notion that we just walked into the office on a whim, and were quickly given "ball park estimates." The following day (the same day we had scheduled to walk in our check to Jason), he left us a message on our answering machine stating that "he had made a mistake" and that our rates were all now magically going to cost more due to this small accident in February. Surprisingly, the rates for EVERYTHING ELSE (3 of the 4 other cars, AND including our homeowner's insurance) seemed to also be higher. Normally, we would understand higher rates might be the norm for just the automobile that was involved in an accident, but everything else - including the home rates?? We must stress again that Jason was fully aware of the small car accident just two days previous and he basically said verbatim "that would not make a difference" and we had the printouts to prove these quotes and numbers. Jason now said that he was sorry, but the rates he had promised us were no longer valid "because of the car accident." We also noticed that our homeowner's insurance deductible - which previously was set at $1000, had mysteriously been changed to $1800. Of course, homeowners rates obviously are in no relation (and shouldn't be) to automobile rates and the small fender-bender mentioned above. Not only that, but the new rate for the 'higher deductible' plan was now MORE money than our previous insurer? A. Who toyed with these settings, and B. why would the rate be more for a higher deductible? Whether this was an honest mistake by Mr. Dederich or the age old salesman "bait and switch" tactic really doesn't matter - this was not good business etiquette and State Farm lost a substantial client in us. What probably concerned us the most was that Jason seemed to not even care about the lost business opportunity - if it was an honest mistake, he made no attempt to even say, "hey look guys, what can we do to at least try and get/keep your business?". Based on all of this - we cannot recommend this State Farm, and this is nothing personal towards Jason. A place that turns down business of a client for 5 cars and homeowner's insurance? That's a pretty good customer you'd want to try and keep in the door, you'd think. We must mention that we would have been - OVERALL - saving @ $20 with the new rates from this State Farm (only 1 of the 4 cars was still a bit cheaper) - but that's a far cry from the near $200 savings we were originally quoted. However, based on everything that transpired and the fact that we had near impeccable service from our American Family Insurance for 4+ years - we feel it is worth the extra $20 to just stay with them - and have peace of mind. ** (We have changed our review from 1-star to 2-stars, because of Jason's reply which seemed sincere. We try to be fair and forgiving people, and we accept his apology, as again this was never anything 'personal' towards Jason.. However, please still heed the above information, as that still remains accurate.)

Elizabeth is absolutely wonderful to work with!! She is always looking to help me find the best…read morequotes for my insurance! I also got my life insurance from them which originally I didn't realize they even had that service. My cars, house and life insurance is all with them! Elizabeth is Always there to answer any questions I have and Rick is great as well. Call Elizabeth and get great advice, insurance ( my prices are really good), house and cars all have good prices! Elizabeth is a great person!! Super friendly, very knowledgeable and so nice to talk to!!

Rick staff always respond to my questions quickly I appreciate it great service thank you !read more

I have been working with Peter and Jason over 4 years. They have helped me insure with a renter's…read morepolicy, and multi-vehicle policy. I highly suggest you guys stay away from Peter and Jason and anybody else that works at this location. They had removed a Towing service on my policy without letting me know. I ended up only finding out about this after I was involved in a motorcycle accident. Being a motorcycle rider, there is absolutely no reason why I would have removed that from my policy. So this was done by one of the agents I have also paid for coverage over four months for a vehicle that I no longer own. They are glad to keep taking my money but have absolutely no excuse or explanation as to why they never canceled the policy for that particular vehicle. They will do anything to get you onto bare hook, and once they have it's all fun and games for them

I am very happy to changed with agent Peter Katowicz. I have been in the same company since I…read morebought my car, 2 months ago I changed agents, I feel better and more comfortable. Excellent service. If you want someone who speaks Spanish he has Veronica Pereira. She is the best. Thanks Mr. Peter.

We worked with Matt Paradis and Team with Guaranteed Rate to finance our new home with a VA loan…read more The whole process was super simple. I went in to this thinking the financing would be the biggest headache, but I was wrong. Being able to upload things, and not have to print out documents was wonderful. Matt is extremely knowledgeable about the real estate and financial markets. If your looking for headache free financing (if they can help it), I would recommend you contact Matt Paradis with Guaranteed Rate.

Matt and his team were a pleasure to work with. Knowledgeably and respectfully answering every…read morequestion we had, and helping us walk through the entire process seamlessly- everything from start to finish was organized and we never felt left in the dark. Highly recommend Matt and his team!

Apparently, Jason & Mark haven't gotten too big to return calls. Being a customer for approximately…read more10 yrs & never filing a claim is not good enough. Instead they had a inept agent send me the quote I requested which took about a week. I bought a CONDO for 150K & they send me a quote for 158k coverage. If you want good customer service I would suggest look else where

I have worked with them for over 5 years and they are great. They respond quickly and always find…read moreme the best deals on home and auto. Highly recommend!

John Cross (President of Walstra) saved me quite a bit of money on my medical insurance. I was…read moreconfident that I already had very good pricing, so I didn't "shop" around for years. John helped me realize that rates vary quite a bit and the worst that could happen is he'd tell me my current plan & price are good. Much to my surprise, he saved me hundreds per month. I have known John for several years & absolutely recommend him for honest & extremely knowledgeable. He's also a very professional "no-pressure" kind of person. Call him!

Gracias por ayudarme en todas mis preguntas y todas mis coberturas tienes un muy buen equipo de…read moretrabajo

I'm State farms customer working with María Capetillo and her Crew providing the quality on service…read morei highly recommend their business. Very professional and met my insurance needs.