I had been with my previous insurance agent for over 14 years so it took a lot for us to move our…read morebusiness. I cannot say enough about Ralph Chalker and how he runs his branch with American Family Insurance. I offer these personal observations: - drove to my house to take pictures and make sure I wasn't underinsured - made suggestions to make sure we had full replacement cost should we experience a loss. - worked with underwriters to get us the best rate possible with American Family. - All this was done without feeling any sales pressure to work with him or his company. Overall, I'm not particular about the insurance company I use and there are many good companies out there. What does matter more for us is the agent and how much they service/pay attention to detail. With all that said, I cannot recommend Ralph Chalker and his entire branch to anyone who may be searching for insurance. You will not be disappointed.

Ralph is great! Our rates are lower with him than they've ever been with other companies. We have…read morehome and auto with Ralph and he's always easy to reach when we have questions and he makes it easy to add or remove things from our policy. He's also super quick when we ask for documentation or "proof of insurance" type of situations when we're at the car rental desk in an airport somewhere. Thanks Ralph!

I spoke with Samantha today about updating my car insurance policy, and she was absolutely amazing!…read moreShe explained everything clearly and thoroughly, step by step, and made the whole process super easy to understand. I really appreciated her friendly and helpful attitude--she made a potentially stressful task feel effortless. Thank you, Samantha!

muy buen servicio en español y me ayudaron en todos mis problemas de los carros y en los seguros de…read morevida de la familia y mis hijas tambien con la aseguranza de sus carros

Terrible experience, anytime I call with any concerns the agent over the phone can never give an…read moreanswer. Submitting a claim with them has been terrible . Sick and tired of always getting misleading information and it's. It not until I ask for them to ask their supervisor for more information that I actually get somewhat of an answer . I called customer service and they tell me certain changes can be done , but when I contact them directly I get the run around . Also their staff is very hard to understand with their heavy accents.

My experience with Karina was nothing less than amazing! She made sure that i understood EVERYTHING…read moreabout their policies all while delivering great customer service. Needless to say, none of my questions went unanswered. I would recommend over and over again! :)

We called to get some information about a policy he sold. He very rudely said he wouldn't answer…read moreany questions, that we should call adjustments and HUNG UP on us. When we called back, he said "I just hung up on you!" and did so again. After calling back AGAIN and threatening to report him, he agreed to hear our question which was related to injury coverage for an accident incurred in a no-fault state. He replied that he had no idea and why should we expect him to know that!! When we reminded him that he SOLD the policy, he got a bit more humble, but was useless. Word to the wise--this agent is HORRIBLE. We have reported him to the BBB.

Had a policy with this ppl. After i canceled I never received a refund. The person who i was…read moretalking to, cant explaine anything. At the end she said that there is some kind of fee of $120, what nobody tell me about. Stay away, not worth a minute of your time.

Alonso Vargas from Allstate insurance went above and beyond for me yesterday I really appreciate…read morehim thank you Alonso again

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an Allstate agent in Bensenville. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs.I'm committed to helping Bensenville residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Bensenville today.

Who couldn't recommend this place? I have been going here for over 30 years. It's always fast…read moreservice and great food.

Diana was very helpful and kind! She answered all of our questions and I would def recommend to see…read moreher

I had an issue with my insurance. The auto pay was canceled by them. I had to call the office and…read morespoke to Joe Morale. He said he fixed everything and it was set back to auto pay. That was all a lie. I logged into my account and it is telling me that I had missed a payment and that my policy was canceled as of Decemebr 19th. They illegally canceled my policy and I am pissed off. I will be looking into finding a different and better insurance company.

Let me update this to 11/15/24. The policy is now going up to $149.19. Still not a word from Joe…read more he keeps collecting the money while my guaranteed rate of $25 that would NEVER go up increased now 6 times. I am 75 so they must think i am ready to die. Lets RAISE this guy hoping he cashes out. Oh yeah, my cash out is around $125. SHAME SHAME SHAME ON YOU JOE MORREALE