I am very satisfied with the service that I received at Carolina Upholstery. I contacted the…read morebusiness via Yelp and promptly received a reply providing overview of rates and an offer to make an appointment. I took.some of the furniture with me to be assessed. I will say the cost was very expensive (to me), but this is not a gripe considering I have never had upholstery done before. Justin (owner) was very nice during the consultation and straightforward. He showed me the fabric samples , explained the price ranges and allowed me to select what I wanted without attempting the least bit of sway towards fabric that were not within my $$ range. I felt very at ease during the selection process. There is a wide variety of fabrics to choose from, but if you have a price range/fabric type it can be easily narrowed down. Thankfully, it did not take me long to decide on what I wanted. A deposit is required to make the appointment for service (after the consultation). There was a wait period of approximately 6 weeks from my consult to drop the furniture (1 accent chair + 4 dining) off for service due to there being no appointments available, which was no issue for me. He estimated that he would have my furniture 1-2 weeks. One week later all of my pieces were ready and looking gorgeous! My large accent chair had some slight instability with one of the legs which Justin had noticed during the consultation. He had planned to repair without extra charge. However, within a few days of having the chair he called and told me that the instability wasn't quite what he'd expected and that it would be $45 additional to repair. I asked him if he was 100% certain this would resolve it and he answered honestly, telling me that he was only 5% certain. I definitely appreciated his honesty and declined to have that part repaired. All of the pieces that I had upholstered were secondhand pieces to me. Therefore I do not know the original monetary values. However, getting this makeover for the pieces has added value & done a lot for the aesthetics of my home. I'm very glad that I did it. If I ever decide to get anything reupholstered again or know of anyone seeking this type of service I would undoubtedly use again/recommend Carolina Upholstery.

Justin did an amazing job fixing a seam separation in my seat! Super friendly, fast and…read moreprofessional. Also extremely reasonable Price! Thanks Justin

Great service and reasonable price on reupholstering 4 dining room chairs. Wonderful communicationread more

Renee and her team recovered our dining room chairs and made new bar stool cushions for us. She…read morewas so easy to work with and did a great job. We would definitely use them again.

Jenn did an Amazing job with the two chairs she recovered for me! The whole experience, beginning…read moreto end, was Great!!! Thank you, Jenn!

OMG! SO thrilled to find Jen for my new favorite upholstery person! She is SO talented and finished…read moremy stuff in short turn around time. She does upholstery, drapes, pillows, etc! I highly recommend her and will be going back for my next project!

I had my grandparents' 1920s sofa reupholstered - my mother had it for 25 years and her upholsterer…read morerecovered it twice and said it was excellent quality. I was able to arrange it all by text, got my fabric, had it picked up, got notified of the invoice and paid it two weeks later - then crickets. I kept trying to contact the business for weeks with no response until I posted on their Facebook page and their former social media manager contacted me to say the owner had died! She was able to give me contact info for the family and the owner's daughter very kindly arranged delivery. Very sad. I appreciated that the family were so helpful during their time of loss.

Chair cushions re-upholstered,they were fast and the price was very good…read more The workmanship was unbelievable!!!! The finished products is perfect!!!!

Top quality furniture is sold here! I have visited this place a couple times browsing for furniture…read morefor a new home, and the staff, especially Scott, always great you with a warm smile and a friendly hello. They have some truly amazing pieces of furniture here, and can custom build or upholster just about anything you can think of. My wife and I ended up purchasing some beautiful dining room chairs at a great price, and are now using Cowbridge to look for other pieces for our house as well. Just fyi, this place will ruin you for any other furniture store; you'll never be able to go back to any of the chains without comparing them to Cowbridge and their level of craftsmanship and quality. I just wish my bank account would allow me to get all my furniture here!

Incredible customer service!! Unbelievable quality! I like to say my home is sponsored by Cowbridge…read moreFurniture because nearly every piece is from here! They can custom build, find what you're looking for, reupholster, and so much more!! I was even able to get my patio set from them. The owners are some of the kindest, most down to earth people who go above and beyond for everyone. You've got to check them out!!

I can't recommend them highly enough. Eva, the owner, is VERY ethical and really goes out of her…read moreway to help you out as a client. The same goes for Debra. These people work very hard. They have very good prices for amazing fabric!!! I'm so happy to be supporting this business. I wish I could work with them. Plus, as a bonus, it is a woman owned business.

Excellent assortment of fabrics. Even real leather ! Very friendly and helpful staff. Wish the…read moreprices were lower.

5 stars for the merch: Fantastic selection of fabrics…read more MINUS 4 for the customer experience: Subpar to say the least. The lady at the store was dismissive and treated us like folks who walked in by mistake. From the moment we walked in (no hello, no greeting, just a blank and cold stare) to her assuming right off the bat that we wanted premade drapes ("we don't sell premade drapes"), it was a case study in how to NOT treat customers. It took us having to literally prove to her with pictures of our windows that we were seriously in the market for drapes. She was not willing to share even basic information like the price range for different fabric options nor was she willing to even talk about the types of options available. Her tone, tenor and attitude clearly said "I don't care for you". It was only after we told her the color of our walls by sharing the Sherwin Williams color code / name did she realize we weren't turnips that fell off the back of a truck. Up until that point she was dismissive to say the least. Even assuming we were just browsing, imagine if she had presented the brand, the store and the offerings in a positive and vibrant manner. In today's digital first world, why would you ignore and insult customers who drive across town and walk into your store? It was very clear that we were not welcome and she made no attempt to even mask it. Her loss will be another store's gain! Stay away from this store unless you like to be treated like yesterday's bread. To the owners: I hope you recognize and respect that customers come in as many shades as your fabric display!

My friend suggested them because they had used them for their living room and I needed guidance. I…read morelove their fabric and wallpaper selection! The designers are so helpful! Their prices were fair. I had to update my bedroom bedding and draperies and they were really helpful giving me guidance. They came out to my house and measured, showed me all the fabrics put together before I ordered. One of my fabrics was back ordered but they kept me informed when it was due in. I love my new bedroom and will definitely go back.