Fantastic company! Highly recommend-gave me a reasonable quote for my sectional & area rug! Chris…read morewas super nice & did an amazing job! My rug & sectional have been transformed.

I had Complete Carpet Care do 4 rooms and a basement. Chris did a wonderful job and was very…read morepersonable. Would definitely recommend this company. My basement carpet looks brand new.

Faye is a pleasure to deal with and provided me with a fair and complete quote, guiding me through…read morefabric selection and other options. All work was done quickly and accurately. The awnings are very well made and strong. They've been in place for almost a year now and all the neighbors love the look of them. In fact, I've had several people driving by while I'm outside pull over to compliment them! -Beav

I was in the market for a large recliner so my feet didn't hang off the leg lift. A friend…read moresuggested "The Beast" that he got at a furniture store in New Albany (you know the one "on the furniture corner..."). I went and looked at the only one they had on the floor. Tracy's beat their price by $100. Shout out to Tom for great customer service. Shop local when you can!

Bough a set of SpeedQueens from them. I couldn't be more pleased with the service and attention to…read morethe detail. They delivered and provided all the information I needed.

First off, let's be clear that these four stars are a smidge generous, but so was 7 Pillars. I…read morewould really give them about 3.75 stars. Prior to moving into my new home I wanted to get the carpets cleaned to handle pet odor and some staining. I chose 7 Pillars as I wanted to support a small, local business and I loved that their business name seemed to indicate they are Christian-owned. At the first appointment, 7 Pillars was on time and finished the job quicker than anticipated. The estimate was substantially higher than anticipated, though not unreasonable, as they charge extra for the solutions they use for stain removal and pet odor. Unfortunately, after the carpets dried, they didn't seem to be in much better shape than before they were cleaned. So I called the company and they offered to come back and redo it free of charge. The redo appointment was canceled the day of due to an issue with their equipment- fine, don't come back yet if we're going to have the same problem. When the appointment actually happened a couple of days later, the guy was late but worked hard to address the issues and totally re-did the rooms - I would've likely been fine with just spot cleaning! Did all of the spots come out? No. Do I fault the company for that? Not after seeing how hard the man tried to make things right and after doing some research on stains. This company's integrity is worthy to be lauded but don't expect them to work full miracles on your carpet if that's what may be needed. Know that it may be more expensive than their coupon indicates. Also know that in working with a small business, there can be challenges that are annoying to the customer but be patient and remember you're supporting real people here!

They wanted to clean the rug in place. It has no padding and I have hardwood floors. They said that…read morethey could still do it. I was told it was $50 more to take it in to your shop. Luckily they do good employees. The employees took it to my basement and cleaned it. They told me I could put it back in 24 hours. I lifted the rug and the floor was moist. I think it was moist enough that it could have damaged my wood floors. I have tried twice to call them today and get an answering machine. If you have padding I think they're fine. I flipped the 11'x8' rug over to finish drying for day two. I'm glad I had a basement to clean it in and the carried it down to clean it. Your call.

This company is amazing! I highly recommend. David was on time, very professional and offered many…read moredifferent options on how the carpet could be installed. Very respectful and reasonably priced don't hesitate to call David.

Great experience thanks to Phil. I called with a question to see if they had a part that I needed…read more He told me where to find the model number so that he can confirm the correct part. To get to the point, he said that he has never heard of anyone needing that part and that it should just need cleaning. I took the part in and he stated that they do have the part but the part that I showed him should be fine if just cleaned yearly as part of maintenance. Phil was very nice and gave me good information on tools to use and what to get to clean it. He was very helpful and I appreciate his guidance and help. I purchased what was needed to clean the part and re-installed and so far so good.

My husband went here needing a part for our dryer . The gentleman was honest and helpful . We…read moreneeded heat element replaced Samsung was no help at all. They give a 5% discount when paying cash. Definitely go here so kind and more importantly honest .

I used to manage apartments and we always used Kaufman's Carpet Cleaning due to their…read moreprofessionalism, pricing, integrity and honesty (they would let us know if they came across pet stains or if a carpet should be replaced rather than cleaned even if it lost them that business) so when we bought our new home and the carpets were in worse condition than we thought (traffic stains and pet dander) that we have to wait to replace, I immediately reached out to Kaufman's. Their employees were exactly on time, professional & courteous. There were 2 large rooms, a long hallway and 2 standard size rooms. They gave me a very reasonable quote and got my approval before beginning work. They were done in about an hour & fully cleaned up behind themselves. The carpets look & smell GREAT and no allergies for the first night since we moved in. I highly recommend them.

We needed our basement and stairs cleaned before Christmas and Kaufman made it easy to schedule and…read morethe service was great! The gentleman came in, gave us a quick very reasonable quote and the completed the cleaning that morning. I was happy with how clean the carpet was! We'll definitely use them again when we need our carpet cleaned.

Dave came, figured the problem and made quick repairs and didn't charge us except for the trip…read morecharge. It was very satifactory.

We had a issue with our dryer. It was turning on but not heating..this company came and fixed the…read moreissue, six months go by and the issue happened again where the dryer would turn on and work but would not heat..we called them to tell them the same issue has happened again and they refused to make it right or cut some type of deal...they said if I wanted it fixed I would be charged for the service call plus parts and labor...no thanks on that. I am not going to have this company come "fix" it again when they obviously can't get it right the first time. I recommend Mr. appliances, they have a life time warranty on there parts versus the three months warranty from this company. In other words do not use them.