thanks again to Alec for your help!! always a great experience at this location. I got exactly what…read moreI needed and it was quick and easy

I rarely leave negative reviews, but this experience deserves to be shared…read more One employee with such a poor attitude can drive a business into the ground. Customer service is one of the most important parts of any business, and unfortunately, this employee completely failed in that regard. According to my refund receipt, the cashier who handled this entire interaction was Shawn. I have been a customer before, and my previous experiences were great. On one visit, I was helped by a young man from Colombia, and on another visit by a young woman from a Uruguayan family. Both were friendly, professional, and made me feel welcome. That is why this experience was so disappointing. First, I arrived at the store around 1:20 PM, and it was closed. I waited approximately 15 minutes before leaving. There was no sign explaining why the store was closed, and the door still indicated "Open." It was very confusing and unprofessional. I came back about an hour later, and the store was finally open. I mentioned to Shawn that I had been there earlier and asked why the store had been closed. His response was simply, "Because it was closed." Then he said he had been in the bathroom. After that, I politely asked him if he could show me the SATIVA pre-rolls. Instead of helping me, he pointed from behind the cash register with his finger and said, "Over there." I asked again if he could please show me the SATIVA pre-rolls, and once again he made the same gesture without even looking at me, while staring at his cell phone. It was obvious that he had no interest in helping customers. I finally pointed and said, "I'll take one of those." I then asked him if he was new because I had never seen him before. In a sarcastic tone, he replied, "I've never seen you either, and I've been working here for a long time." I paid $16.05 for a single pre-roll and received some of the worst customer service I've experienced. When I got home, I realized Shawn had given me the wrong product. I had specifically asked for SATIVA several times, but he sold me a HYBRID pre-roll instead. I returned to the store once again, very frustrated. Shawn then told me they didn't have any SATIVA in stock. I asked him why he never mentioned that during the purchase after I had repeatedly asked him to show me the SATIVA pre-rolls. Since he didn't have the product I requested, I asked for a refund. As a business owner myself, I normally don't leave negative reviews. However, I also believe that honest customer feedback is important so business owners know what is happening in their stores. If management has any questions about what happened, they can simply review the store's security camera footage. It will confirm everything I have described in this review, including the store being closed during business hours, the interactions at the counter, and how this situation was handled. After this experience, I honestly have no desire to return to a store where an employee treats customers with such disrespect, indifference, and lack of professionalism. I truly hope management addresses this issue because one employee like this can seriously damage a business's reputation and drive loyal customers away.

I have so many great memories of my teen years spent at the OG IWS and I was so excited to see one…read morein Delray Beach. Seriously- walking in just made me want to go back to my lazy beach days watching the waves and dancing around in my Billabong dresses and Rainbo sandals. This location is large and has a huge collection of shoes and clothing. I could not leave without finding something to buy. I found the cutest "retro" Florida shirt, but it was a mini and I am past that stage in life. The staff was incredible and found it for me in a normal length. I cannot wait to rock it here in Atlanta.

The first Island Water Sports was opened by Kirk Cottrell in 1978 in Pompano Beach. Less than a…read moreyear later they moved to Deerfield Beach where they sold surf clothing and surf boards. It quickly became known as "the" surf shop in Deerfield Beach. Business was good in the 1980's and they franchised to 26 stores. Unfortunately the 1990's were not as kind and the business took a hit. Kirk Cottrell leaned on his faith and in 5 years he was able to relaunch a more conservative business plan. In 1997 Cottrell and his family moved to South Africa to work as missionaries and start a Calvary Chapel. Sadly he lost his life in 2001 in a surfing accident. Island Water Sports is now run by Cottrell's son Cheyne and family. The Kirk Cottrell Pavilion in Deerfield Beach where Island Waters Sports has given free surf lessons to kids for years is named in his honor. My daughter used to enjoy the free surf lessons given by IWS with her friends when she was in elementary school and when her uncle gifted her his damaged surf board we took it to them to be fixed. They still have the Deerfield Beach location but when I was shopping in Delray I stumbled on this outpost across from the beach on Atlantic Avenue and I had to stop in to relive a few memories. Parking for this store is metered on the street. From the outside the store doesn't look very large but looks can be deceiving. As soon as you enter you can see that there are actually several rooms filled with clothing for men, women, and children, accessories, surfboards, skateboards, shoes, toys, tumblers, sunglasses, hats, and more. IWS has a rental business too. You can rent a surfboard all day for $45 or a stand up paddleboard for $60. An all day bicycle rental is $45 or an e bike for $75. They have a surf and skate camp for kids and private and group surf and stand up paddle board lessons. They still offer the free Saturday 7-9 AM all age, all level surf and paddleboard lessons with equipment provided. They can even give lessons at your special private event or birthday party. The girls working were so sweet. They were on hand to help and we had a nice chat. IWS is an iconic family owned business and they have given so much to the community. I am glad to see they are are still inspiring the next generation of surfers and skate boarders who love the outdoors as much as Kirk did.

Ive done reviews on only a few surf and skateboard shops but it wasnt the inventory that set this…read moreshop apart, it was the interior decor that provided an immediate glimps of the world of beach enthusiasts. It was easy to see how the owner takes pride in his business. The manager greeted us and explained some of the online shipping options and discussed skateboards. Everything in this store is required for a day at the beach or street skating. Several skateboards with accessories, Walking shirts, halter tops, BC Surf & Sport hats, backpacks, Knockaround polarized sunglasses, shirts and hoodies bearing the famous Billabong logo. Not many deep discounted items but you will be proudly wearing a well established beach brand.

Yes they are following the Covid procedures - tho O was surprised they let you try on their bathing…read moresuits. Most every other place we had been to said no trying on. They explained to me that they are an independent store and can make their own decisions (they do have another location). They had a good amount of merchandise to choose from which was good. Although they did say that is a customer wants an item that someone had just tried on, they would give it to them - I did fine that a bit odd since you are supposed to let it sit for 24 hours or more (I guess that's where the corporate decision comes in). We were able to fins a few bag big suits and that was good. They have a nice array of surf items and appeal to many ages. They have a whole area of bikinis and if you're not sure of the various terminology a it has it all there for you!

Love this spot great prices and they always have a large selection plus my regular go to vape in…read morestock always

Alan and crew are top notch. Whether you're shopping for yourself or to gift another, they will…read morehook you up. Solid biz 10/10.

This is a wonderful family owned store. They have a well curated surf and skate shop with…read moreeverything you could want, while vacationing at the beach. Service is great and friendly and all employees are helpful. Prices are in line for the value of the commodity they are selling. Great store! They also have a coffee shop located in front.

Friendly service and an excellent place to grab some beach souvenirs. Also a great place to go if…read moreyou forgot any beach essentials on your visit. There's a cute coffee shop connected to the store as well where I grabbed a Deerfield Beach iced latte. Easily the prettiest latte I've ever seen.

A large shop with a great selection of apparel, accessories, beach essentials, skateboards, and…read moremore. It's a cute beachside store that was open late (9 PM on a Tuesday) and staffed with two employees. They offer a wide variety of clothing for both men and women. I loved the mix of sundresses, beach cover-ups, graphic tees, swimsuits, and sandals. There's truly something for everyone. Near the front entrance, you'll find beach chairs, sunscreen, and sunglasses. Inside, there are also fun accessories, stickers, and decals. Toward the back, there's a decent-sized section dedicated to skateboards. They also sell local photo prints, which felt unique and added a nice touch. I stopped in after dinner just to browse and was impressed by how clean and well-organized everything was. The store is bright, well-lit, and has dressing rooms available. The staff were friendly, and the pricing felt reasonable for a beachside location with such cute and unique items.

Love the selection of bikinis! Cute accessories and great service! Matthew was so helpful, polite…read moreand friendly. I will be back to buy my beach clothes and bathing suits!!!!

The scent of Mr Zogs Sex Wax was emanating throughout the shop providing an instant thought of surf…read moreboards and the beach, which are the main draws of this business. The inventory in the shop is widely spread out with large brand name placards for easy visibility. They had some great discounts on shirts but not many in my 2XL size. The skateboard section was fantastic and offered many big brands and accessories with an employee ready for any questions.

I went to BC surf and sport to finally get back into skating and the staff there have been nothing…read morebut helpful. In particular Trevor has been great I recently went to the store again because my deck has been getting pretty beat up and wanted to order a replacement ahead of time, even though they had none on hand Trevor found when the shipment would arrive and arranged for it to be delivered directly to me when they received the shipment in store. He called when and provided regular updates, the customer service and care that they show at this store is honestly amazing!

Went here for a quick skateboard repair first time in Miami and the gentleman made my board…read morerideable again the lady there was also helpful and kind and showed me wheels for my board I enjoyed my time here

Its was very nice and the workers helped me right away, and there was a variety of things you could…read morebuy and customize.

We just rented SUP's from Mike at Surf District. Mike was prompt and friendly. He delivered the…read moreboards to the location of our choosing, helped us bring the boards down to our launch point even and offered us some free instruction. The boards were great quality-not banged up and old like boards I've rented elsewhere. We had a beautiful day on the water in the inter coastal off Red Reef Park-and when we were done Mike quickly came back to get them. His prices were definitely fair-about the same or less than I've seen at other shops. I'd definitely recommend Surf District for your SUP experience, and can't wait to check out their shop in the old downtown train station building. Five Stars! Thanks, Mike!!!

While walking back to my car in the lot by Silver Balls, I stumbled upon this hidden surf shop in…read moreDelray Beach a few blocks north of the notorious Atlantic Ave behind the railroad tracks. The free standing surf shop was an old house built in 1896, which was restored 100 years later by the Delray Beach Historical Society in 1996. Very nostalgic and a perfect home for a surf shop. It reminded me of a mini BC Surf and Sport in Fort Lauderdale. The owner was mildly chatty as my wife browsed the artsy hoodies at $160.00 and hard to compete with Amazon but who is? Love the selection of surfboards and the separate room of skateboards.

My son had a wonderful time at surf camp last year. He is asking to go back again this year. We…read morecan't wait for summer to start!

My son loves it! Staff is amazing. Such a great way to spend the day, out surfing with peers. Such…read morea great experience! Very organized! Highly recommend!