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    Bock Insurance Agency

    3.0 (2 reviews)
    Open 8:00 am - 5:00 pm

    Services - Bock Insurance Agency

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

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    Oshkosh Insurance Agency - Thomas Wagner CEO/Insurance Advisor

    Oshkosh Insurance Agency

    (2 reviews)

    My first experience was good customer service. As soon as they had my money it quickly went…read moredownhill. I won't go into all the details but it comes down to horrible customer service with one male answering the phone and giving attitude constantly like a 14-year-old girl on her menstrual cycle. Tom, if you could ever get him on the phone, would give you incorrect information or withhold it by saying he didn't know he'd get back to you or there was nothing he could do. Do. This is important stuff that should not be messed around with. I suggest you find a different insurance agency because this deals with your livelihood. In case you do have this company and they're finding the same experience, ask for headquarters number and they will get everything taken care of while being very friendly and in under 10 minutes. I was battling and refund for 30 days and was getting nowhere with Tom. Get the number and call yourself. You won't regret it.

    I am very disappointed with Oshkosh Insurance. My husband and I are taking the step in starting our…read moreown business and we had this insurance company for a few months however we cancelled our policy because of poor customer service. Whenever you call, no matter who answers, they never know what is going with your policy. The comment "We will have to leave a message for Tom as we cannot answer this question" was used every time we called. That would be OK if Tom ever called you back on a timely manner. We now have our policy cancelled and still have money being automatically withdrawn every month. We call in to confirm if they cancelled our policy and each time no one knows what is going on. They think they have it figured out and yet again they take more money from our account. They state its going to take a while to even get refunded for all the money they took and instead of getting our money back more money is being taken from us. I would never recommend this insurance company to anyone.

    Bock Insurance Agency - homeinsurance - Updated June 2026

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