Cindy Schaller has been absolutely amazing! Shawn is lucky to have such an agent working for him…read more Cindy is fast and has fantastic communication. I'm beyond happy with my experience with Shawn's team.

From the owner: At the Shawn Dockry State Farm Agent office in Oshkosh, WI, we offer Auto, Life, and Home Insurance…read moreto meet the needs of our State Farm customers. Our mission is to help State Farm customers manage everyday challenges and recover from the unexpected with personalized service and a commitment to excellence. We have proudly served the community with dedication and integrity since 2017. Call us today to discuss your insurance needs and discover how we can assist you. License #: WI-17414274

I got Jan's information from the healthcare marketplace when searching for insurance on my own for…read morethe first time. Attracted to an owner/operated company initially I reached out to Jan for some professional assistance after spending dozens of hours investigating plans on the marketplace. Jan was great. Highlighted some things that I hadn't thought about with my family's insurance and helped correct some misconceptions and misunderstandings that I had regarding what I was working on. Beyond the marketplace, moving to the area I had some questions regarding other insurance policies. Jan was able to help me out and will be helping me more in the future. Jan and company were great. 5/5 stars, would use again in a heartbeat.

My first experience was good customer service. As soon as they had my money it quickly went…read moredownhill. I won't go into all the details but it comes down to horrible customer service with one male answering the phone and giving attitude constantly like a 14-year-old girl on her menstrual cycle. Tom, if you could ever get him on the phone, would give you incorrect information or withhold it by saying he didn't know he'd get back to you or there was nothing he could do. Do. This is important stuff that should not be messed around with. I suggest you find a different insurance agency because this deals with your livelihood. In case you do have this company and they're finding the same experience, ask for headquarters number and they will get everything taken care of while being very friendly and in under 10 minutes. I was battling and refund for 30 days and was getting nowhere with Tom. Get the number and call yourself. You won't regret it.

I am very disappointed with Oshkosh Insurance. My husband and I are taking the step in starting our…read moreown business and we had this insurance company for a few months however we cancelled our policy because of poor customer service. Whenever you call, no matter who answers, they never know what is going with your policy. The comment "We will have to leave a message for Tom as we cannot answer this question" was used every time we called. That would be OK if Tom ever called you back on a timely manner. We now have our policy cancelled and still have money being automatically withdrawn every month. We call in to confirm if they cancelled our policy and each time no one knows what is going on. They think they have it figured out and yet again they take more money from our account. They state its going to take a while to even get refunded for all the money they took and instead of getting our money back more money is being taken from us. I would never recommend this insurance company to anyone.

I have been working with Tom Sitter for many years. He is always available to answer my insurance…read morequestions. He is an independent agent and always finds me the best rates. The staff at Richards are all very helpful.

From the owner: Serving the Oshkosh Area Since 1904!…read more Serving Oshkosh Since 1904*Dan Dobkoski*Brenda Ellis*Glen Pollack*Tom Sitter*Karen Tollard*Brad Vnuk We are always happy to help you with any of your insurance needs. Our friendly staff is always ready to give you the customer service and protection that you deserve. Call us for a quote!

Huge thank you Theil insurance Group Appleton. Stacey Theil went way over and above customer…read moresatisfaction. Stacey (and other members of agency) went out of thier way to help answer questions and offer suggestions,for a situation a member of my family is going through. The thoughtfulness and knowledge shared by Stacey and others at Theil Insurance group,was more then I could have asked for,and way more then just customer service. It's easy to see why this established business has been around for so long. Easily 5 star rating..easily!

Mel is a grea agent to work with and always helpful on getting policies in place and best premiums…read morepossible for house, cars or toys!!