Brianna did a great job with my pedicure. I always ask for her. Love my Woodhouse time. Always so…read morerelaxing.

My appointment at Woodhouse Spa Victoria was amazing! I left feeling so relaxed! Will be going…read moreagain.

AWFUL! Very unprofessional and services are not up to what is advertisement. Do not waste money on…read moremembership or services. All services are scam for more money. The spray tan booth is very unsanitary and does not give any color.

Always super friendly and supportive through whatever service you're getting! Christy and Raquel…read more(are just two of the names that I can remember, but others as well) are always giving 110%. Lots of beds and they recommend that you switch around in them occasionally so you end up with a really even tan. If you're trying to get your body looking good for the Summer, this is the place to go!

A great place for a pedicure! The technician was knowledgeable and had a gentle touch. Amazing…read moreambiance for a restful procedure. Highly recommend this self-care facility.

i had a disheartening experience with a gift card I purhcased on Black Friday (11/29/2023) that has…read moreleft me both frustrated and disappointed. Three weeks ago, I ordered a gift card from their website with the expectation that it would be a straightforward process. I chose the option to have a physical gift card shipped to me in Euless, TX so that I could turn around put it in a gift box and ship it right back to Victoria, TX to a dear friend of mine for her birthday. I am about 5 hours away so it shouldn't take three weeks to receive it, right? The first call was made on Tuesday, November 28th at 4:08p CST to see if there was a tracking number or if I could get an estimate as to when I should expect it. The young lady on the phone ensured me that "all gift cards have been sent out and that there was no way of tracking the package." She also ensured me that I should have it no later than Friday. Afterall, Victoria is only a 5 hour drive, so it did seem promising. After waiting patiently for the gift card to arrive, I called the second time on Friday, December 1st at 10:47a CST (7 days after the purchase). The young lady on the phone ensured me that it would be there at the end-of-day and that if it were not to give them a call back. Unfortunately for me, I had a plane to catch at 1:00p CST and was gone for a week. Saturday, December 9th, I arrived back from my vacation and still have not received this gift card I purchased 15 days/10 business days ago. 3:18p CST, I decided to reach out to them yet again that only added to my frustration. During this particular call I was told that I needed to speak to a manager to address the issue and I left my contact information. The young lady stated "I will text the manager right now". Monday, December 11th, at 11:10a CST I called again to speak to a manager. This young lady stated "This is the first time she is hearing about this and that the manager is in a meeting and will also relay this message to the Manager (Emily) and the owner." I did receive a call at 3:14pm CST, that I missed, and Emily did leave me a voicemail. When I called back 8 minutes later at 3:22pm CST, no one picked up so I left a message for Emily asking her to give me a call back. This place must be so busy and filled with clients because it is Tuesday, December 12th and the time is currently 2:14p CST and I am still waiting for a call back. This experience has been more than just a simple inconvenience; it has soured my perception of them and eroded any trust I had i their customer service. I'm actually glad that this is occurring because this is a projection as to how business is done at this establishment. I share this experience not only as a means of expressing my frustration but also as a cautionary tale for others who may consider engaging with them. The way in which a company handles issues and communicates with its customers is a vital aspect of the overall customer experience, and unfortunately, mines was left much to be desired in that regard.

i went here to get a wax like i've done several times before and they burned me! when i told the…read moretwo ladies one with pink highlights and an older women they proceeded to say it was not them and must have been something i used on my face because their wax "doesn't get hot enough". and "the top of my eyebrow would've been burned too" but inbetween doing the top of my eyebrows to the bottom where it's hurt she was also doing my friends eyelash lift so this would've been the reason the wax got too hot. They then pulled out the consent form and said do i use any of these things and i said no i don't and i said i only use face wash i said cera ve and they said that's why "my skin was ripped off" when i told them it doesn't say i couldn't use it on the consent form and that i've never had a problem before they said it's my face wash not them. if this was the case don't you think the top of my eyebrows would be like the bottom?? and also the last time i used this face wash was last night so it can't be. If you look at this picture you can very obviously tell i was burned and they refuse to take responsibility for it or do anything other than say it was my fault. There is a few great people that work here don't get me wrong, but i'm very disappointed with the outcome of todays visit, and hope this doesn't happen to anyone else, not only is my skin burning and hurts to the touch,but this is going to take awhile to heal for what should have been a simple eyebrow wax.

First and last time coming here.The girls are not welcoming whatsoever i felt so uncomfortable.i…read morewould have wanted to get more services done but Ashley the girl who attended me could barely force a smile and had a stank face the entire time she serviced me.and not to mention she didn't even do a good job and gave me a whole different eyebrow shape.But here's the fun part i paid 16 DOLLARS 16!!!!! To get my eyebrows i live in Dallas and the most I've ever paid is 10 but to pay 16 to feel uncomfortable absolutely NOT.The prices are RIDICULOUS. Services is awful.I DO NOT RECOMMEND COMING HERE.

I had a hair cut by Raul. He barely even wanted to finish combing my hair and didn't style it, and…read moreasked me if I wanted it blow dried.I've never had a hair cut experience like this. I'm never coming back here.

I trust the stylists at hair dimensions. Alyssa does an awesome job every single time. And she…read moreworks quickly! Other salons took 4-6+ hours to do what she can tackle for this thick hair in 2.5 hours and it turns out fab!

I purchased a gift card on 3/5 to be delivered via mail, it is now 20 days later I have not…read morereceived the gift card. The Woodlands, TX location states that it is a problem I need to address with the corporate office, the corporate office says it's a problem to address with the location. I am getting the run around and have yet to have a resolution. The gift card was purchased to reward an employee for doing a good job, I am now embarrassed for even suggesting going here for the gift card. How is it impossible to cancel a gift card and reissue a new one? How does someone ship a $300 gift card with no tracking number? I am flustered and upset, please provide a resolution ASAP!!!!