Larry Martin made one of the most traumatic days of my life even worse. I will never forget how…read moresmall and stupid he made me feel. Twelve years ago, I was leaving a domestic violence situation and had a 2 year old and nine month old. My house was small, but it was cute, clean, and organized. I bought it when I was 25, but 8 years later I was divorcing my husband who had been abusing me, and who was convicted of stalking me. Larry Martin was recommended to me by my church at the time- a church that promoted women being submissive to men. Larry acted so judgmental and pompous. He would roll his eyes, cross his arms, and sigh during interactions with me. He would hold his chin up high and look around the room avoiding eye contact or even looking in my direction. He always seemed busy. He acted like I was taking up his time, like I was a nuisance, like he was better than me. I was always polite and respectful to him. I apologized profusely for asking questions. I never called his office, requested meetings, or took up extra time. I filled out paperwork on time. Yet he acted like I was disgusting. While filling out paperwork to close the property, I was trying not to cry but a few quiet sobs escaped me. He sat stone faced across from me, sighed, and rolled his eyes. There were never any words of comfort, never any condolences, never any prayers. Just displays of annoyance and superiority. I would never recommend Larry Martin to anyone. Even though it's been 12 years, I still see his signs around town and they remind me of how small Larry made me feel. I'm doing great by the way, and own a home worth 5 times what my old home was worth.

Once we decided to sell our home, Larry worked with us to determine a marketing and pricing…read morestrategy that resulted in a quick sale. His and Dana's guidance on improvements and staging of the house resulted to a great deal of interest in a short period of time. They were also able to help in obtaining people to assist with repairs to the house. The entire team was very helpful whenever we had questions or concerns with the process. The team also did a great job to review and summarize the multiple offers. The end result was a short time on the market and better than expected sale price.

Heather and her team were a dream to work with, making the process easy and efficient…read more Heather had worked with our daughter and her wife to build their home. She's now worked with us to buy a home nearby. She navigated partners in different states, conducted both virtual and in-person showings, and negotiated with patience, skill and a sense of humor. Heather managed it all perfectly even when the property's zoning led to a change in our approach. Her expertise kept us on target and we closed as planned. As buyers, we're making life decisions in a business transaction. Heather and her team understands that -- she knew what this property meant to our family and it's now home. We're 100% satisfied and highly recommend Heather.

My wife and I had a great experience working with Heather. While not first time homebuyers, we were…read morenew to buying in Michigan. Heather met up with us ahead of time and reviewed the process and explained some details that were different in MI. The housing market was tough, but Heather helped us to understand our options for making a strong and competitive offer. She was helpful and patient with our concerns, and always quick to respond and give relevant information. While we never got the opportunity to meet Jamie, we appreciated the team approach and felt great knowing that there would always be someone there to answer questions or show us a property. The closing process went smoothly and we appreciated the responsiveness and communication of Heather's team. We highly recommend Heather if you're looking to purchase or sell a home.

I have sold over ten homes over the years and was immediately impressed with Kellie's technice when…read moreshe sold a friend's property. I recently used her to sell my duplex in grand rapids, and can't recommend her expertise enough. Kellie's ability to see what small improvements will net big returns is an asset I was very grateful for. Just her clever use of escalation clauses alone netted me enough to buy a performance car after closing. It was nice to feel so secure leaving such a life changing decision in the hands of someone so capable, and kind. Kellie used her knowledge to not only get the best price, but also look for workable solutions for all parties during the complex process of closing on a property.

My partner and I moved from out of state with the dream of buying our first home in Grand Rapids…read more As first-time homebuyers, we barely knew where to start. Before we had even walked our first open house, Kellie broke down the complex (sometimes convoluted) process of home-buying into digestible parts on a short call. Kellie's expertise became the lens through which we looked at every financial scenario over the next few weeks, and she carefully guided us through every aspect of the process. Having an advisor with roots in the community and across the city was also invaluable; her wide personal and professional network came in handy many times, and we simply can't imagine going through this process without the tools that Kellie has in her toolbox. On top of her industry knowledge and connections, Kellie's calm demeanor, unshakeable professionalism, responsiveness, foresight, and her goal-oriented attitude created a safe place for us to navigate the huge decision making required when buying a home. Kellie was always prepared for every meeting and every open house, and she always had insight on remaining competitive in a market that was tough for young buyers. Having Kellie on our team made the process feel exciting and manageable, even when curveballs were thrown our way. We would absolutely recommend Kellie to anyone purchasing or selling, whether in the west Michigan area or beyond.

Melissa Deboer is a great real estate agent she helped us buy our first home she gave us so many…read moretips and she even helped us paint when the appraiser wanted the paint scrapped and repainted we could not have asked for a better real estate agent . She works in the bloomingdale and west Michigan area. i highly recommend Melissa as a real estate agent for anyone she is so friendly

Melissa was wonderful to work with and helped us find a house when we thought we'd been priced out…read moreof the market. She made herself available to frequently see houses and was willing to teach us every step of the way. We will definitely be recommending her to everyone we know. 10/10 would hire her again!

Bob and the rest of the Snowden team are an absolute pleasure to work with. Bob brings a wealth of…read morebuilding experience to the table and it was clear from my first conversation with him that he was a very knowledgeable builder. If you're looking to build a custom home in the Grand Rapids area, I can't recommend Snowden Builders enough. They'll take good care of you.

I absolutely love interior design and my husband and I were so excited to finally build our dream…read morepool house for our family and future grandchildren. Unfortunately it took 2 1/2 years to complete and was not the experience we were told we would receive. There was a lack of organization and lack of attention to detail. Stephanie struggled greatly with managing the amount of projects they had as well as her level of professionalism throughout the process.    During the 2 1/2 years we worked with them, four staff members stopped working for them. Very frustrating when their newly hired staff were uninformed on our project accordingly. Snowden's office staff lacks proper communication and being on site to properly manage contractors. This resulted in far too many things going wrong and really made this an incredibly unpleasant experience as a whole. Bob rarely made an appearance unless we reached out with issues and his famous line, "I'll look into that." Christine (Thriving Roots) did a really nice job of taking my sketches and ideas and bringing them to life better than I could've imagined. Her partner Bryan who quit mid project to pursue a different career, left us with turf installed incorrectly that had to be completely redone. Overall we hope Snowden builders moving forward can make the adjustments from this review to minimize mistakes that should be easily avoidable in the future. Not just to better themselves, but for any future clients. *All photos marked with a red star show unfinished work by Snowden Builders after being fully paid. *Photos with a yellow star shows areas that were fixed, but with great struggle to have done.

Working with Rachel at Rachel Major Homes was by far the BEST choice we could have made, besides…read moremaking an offer on our first home! :) She was so GREAT to work with, and boy does she know her stuff! She was available to answer any questions that we came across (and we had a lot), and was so quick and timely in responding to emails, or phone calls. I would recommend Rachel to ANYONE, looking to buy or sell. She was such a go getter, and wouldn't stop until she helped us find the PERFECT home! Thank you SO much again Rachel for all of your time and work that you put into helping Cody and I! I've said it before, and I will say it again, you can tell that you love what you do, because it shows in your hard work! Thank you :)

From the owner: Whether you're buying or selling a home, you cannot afford to doubt your chosen real estate…read moreprofessionals. Grand Rapids Home Values has got it where it counts. Our ability to track real estate data and creatively use what we learn to help our clients puts us a step ahead every time. We have a 100 percent sell rate and the properties we promote spend an average of just 11 days on the market. Our focus on results, education, convenience, support, confidence, security, and communication has made us the area's top team when it comes to buying, selling, and financing real estate. However, none of this would happen without our passion for people. At the end of the day, if you've made someone's life easier or better, it's been worthwhile, and we chase after that goal all year long.

I can't say enough of how grateful I am for the guidance from five star and especially Joni Stone…read morefor helping my young son on his 1st home buying experience. Awesome support throughout the whole process.

OMG does this company hire from the bottom of the barrel. I mention putting my house up for sale…read moreon Facebook and I get a message from Korina Young from the Spring Lake, Mi office. She starts by telling me: "Her husband abandoned her and her kids and how she need my listing to support her family." I responded we already have somebody, she explains how she can get us out of our agreement. I'm can only say that this woman is VERY unprofessional. I will NOT be listing with Korina Young.