Love this practice! It is super quick to get an appointment. The girls in the front are all kind…read moreand courteous. Dr. File is awesome! He listens and meets your health needs. Too many doctors are aloof and all knowing, luckily Dr. File isn't one of them.

I absolutely love this location. They take really good care of you. Get you really quickly and they…read moredo their best to treat you the most economical way possible. They listen very well and communication with the staff is very easy.

Cannot recommend this practice. Claudia Johnson (provider)…read moreseemed knowledgeable for the most part, when i went for a simple annual wellness check, but referred me for further tests, which proved both unnecessary and expensive. I am a healthy male by objective standards. Blood pressure and weight in the healthy range. On NO heart, weight or blood pressure medications. My real issue was being required to provide all my insurance information in advance before the appointment... sending digital images of my cards, and then receiving a $1,273 out of pocket charge bill, including more than $500 for an initial office visit charge. A ~ $75 X-ray charge seemed reasonable though for a toe that I had stubbed and seemed to be slow and healing. I declined the referral for physical therapy on the toe. SMH. I called the office to discuss the exorbitant bill. And explained that I thought medicare would cover almost everything in it. They acted like they didn't know.I said I would be following up with medicare myself and expected they would be doing the same. Called back a month later and found out they'd dropped the ball again.And nothing had been done to confirm the amounts that medicare allowed. They acted like they didn't know I had insurance, and Medicare coverage. Of course.I got the run around saying it was the claims department fault, not billing department's fault. I reminded "Casey" that this reflects negatively on the doctor. I asked who should be held accountable, and she didn't like the question or the way she was being talked to so she hung up on me.

Brio is always a wonderful experience because not only is my doctor wonderful but the nurses and…read morethe front desk staff are as well . I'm always treated with respect and listened to. I walk knowing that I have quality care.

The pharmacist Don Pulley was extremely nice! So impressed with his demeanor towards everyone. It…read moreis greatly appreciated. I highly recommend this location.

I went here for my first COVID vaccination and they really had their act together. A convenient…read morecheck-in table was staffed right by the front door so they could check credentials. Then a "concierge" took me back to the waiting area. Things moved quickly and I was vaccinated with 10 minutes of arrival. Then they took me to a recovery area for 15 minutes to make sure I had no adverse reactions. Very well done.

Probably the most knowledgeable, caring and helpful doctors in the Greenville area. The staff are…read moreall very friendly and helpful as well. I highly recommend West Butler Family Practice to any new patients because I have been treated there for years and am really pleased with their professionalism.

Family Practice. Excellent care. Caring doctors. Always a great experience. Travel an hour in…read moreorder to visit with this practice because it is worth the drive!

My family moved here from Florida a few months ago and I was on the hunt for a new PCP. I came…read moreacross Dr. Knapp on Google and he had amazing reviews so I gave his office a call. Hillcrest Family Practice was such a pleasant experience. First of all, I had labs drawn prior to my first visit and I believe Legra (spelling) took my samples and I dont think I have had anyone better draw the labs. She was simply the best! The front office staff is super friendly and I have not had to wait longer than 5 minutes to get in to the waiting room to see the Dr. Dr. Knapp is thorough, friendly, informational and professional. I am so glad that I decided to give this practice and Dr a call!

Since dr Burnikel left and my post op was with NP Whitney Sewell, service was terrible. First she…read moresays my leg swelling after 3 months was probably post op swelling, then sends me for ultrasound to check for blood clots which was negative. I wrote on my chart to see if she could tell me something to take for the swelling , she then tells me she doesn't think it was surgery related and go see someone else. If you don't care about your patients or don't know what you are doing, you need to find another line of work. I am going to report her to Prisma home office and also going to check in other places for medical malfeasance. She needs to get more training or another career.

Had a FANTASTIC experience with my recent hip replacement by Dr. Alex Burnikel and the entire team…read moreat Patewood hospital. Everyone I encountered from the front desk staff, my pre-op care, the surgery team and my post op care was great. I can't say enough about how professional, caring and attentive everyone was. And the follow-up care with regards to questions I had was prompt and very thorough. I would HIGHLY recommend Dr Burnikel and the entire Steadman-Hawkins team for anyone in need of hip replacement.

The nurses and infusions staff here are awesome. Everyone is so caring and personable with my…read moremother who I bring. They are very kind and don't make me feel like I'm in the way when I assist my mother here. They show empathy and concern and I just want to thank them all

Turn the TV DOWN!! Not everyone in the waiting room is stone deaf, and it's very irritating to have…read moreto listen to the idiot box blasting in the waiting room.

Dr. Joudeh is absolutely amazing. His bed side manners are great. He and his staff are all very…read morethorough and friendly. The office itself is beautiful. Highly recommended.