Caring staff; spot on diagnosis; clean, comfortable facility. I shall return the next time I need…read morecare.

THE WORST URGENT CARE IN THE UPSTATE…read more THE WORST. The front office nurses are rude and disrespectful, they do not care about you, and they will make your life as difficult as possible to receive any and all necessary forms or faxes. Don't waste your time, I'M SERIOUS. I can put up with a lot, but THIS?! They should be permanently closed down.

Misdiagnosed hand fracture. Missed it all together. Highly evident on x-rays sent to an…read moreorthopedic surgeon. Surgery currently scheduled.

The front reception was a little bit slow to acknowledge me and had me check in online which was…read moreodd but I got an appointment quickly. She was nice though. The nurse practitioner and other staff who treated me were incredibly kind and patient and informative. I felt well taken care of and genuinely valued. Thank you!

First I'm never happy about paying medical bills but when we arrived their staff was amazing even…read morethough it was a holiday. My daughters needs were met and they had a great bedside manner that made her feel at ease. They were quick to call in a prescription or two which didn't cause us to have to wait too long for it to be filled. I would definitely recommend this location if you're ever in need.

Outstanding service . Very organize very professional had a great experience . They treat everyone…read morethat walks through their door with care

I brought a friend here with symptoms of dizziness, chest congestion, nasal stuffiness and more…read more She was given outstanding care: complete blood work, chest x-ray, oxygen, and more. The care was so intense we were there for over an hour with constant contact with medical personal. The staff were kind, thorough, and very professional. I had never visited here but I was blown away by the level of care. If the need ever arises I will definitely come here. Very clean facility; plenty of free parking.

Omg. Do not go here. They barely take a history or perform much physical exam so they can run up a…read morebill. doctor Brancati- the owner- is exceptionally rude and nasty to his staff in front of everyone and exhibits poor bedside manner.

I have been taking myself and kids to this office for many years. Their staff is always kind and…read morehelpful. They go out of their way for us. I even take my kids here to get their physicals for sports. Highly recommend!!

If I could give this place 0 stars, I would. We drove all the way across town to get to this…read moreestablishment to get my dislocated knee checked out. After extensively checking the website to see when they close, we surmised that they closed at 7. Yelp said they close at 7, their website says they close at 7 EVERY DAY!!! However when we got there, they were closed and not a single light was on. I will NEVER come to this place again. If you want to advertise that you're open till a certain time, then stay open until that time for urgent cases that are worse than mine.

Love this practice! It is super quick to get an appointment. The girls in the front are all kind…read moreand courteous. Dr. File is awesome! He listens and meets your health needs. Too many doctors are aloof and all knowing, luckily Dr. File isn't one of them.

I absolutely love this location. They take really good care of you. Get you really quickly and they…read moredo their best to treat you the most economical way possible. They listen very well and communication with the staff is very easy.

This is by far the worst experience I've ever had at an Urgent Care…read more The check in process was efficient they did a great job. The initial nurse I saw was also great, but that Nurse Practitioner or PA whatever she is, Stacy Fender...never again. I tripped on the lip of our garage and twisted my ankle and cut up my knee. This woman acted like she couldn't touch me and wasn't listening to what I was saying. I just wanted to make sure nothing was broke on my foot because the swelling and pain was intense but no bruising and my main point to her...this foot had just recovered from a previous injury, which was like explaining it in a foreign language to her, she didn't get it. Next thing I know, the nurse is bringing me a cup for a urinalysis??? I ask why she says Stacy ordered it...I said for an Xray? Poor nurse she said she just follows orders. Thankfully nothing was broke and when it came time to look at my knee, this chick looked from afar and didn't even bother to redress it but had the nurse come back in, who did an amazing job. I asked Stacy why I had to pee in a cup for an Xray and she got all squirrly and said "it must have been a mistake" yeah your mistake, thank you for PROFILING me so blatantly. Then she had the nerve to say she would remove it so I don't have to pay for it but my urine was clean...UM YEAH I KNOW! I will never return there and possibly no Prisma, I'll just head to my regular doctor! What a shame!!

i received great care but was completely blown away by my bill! I was charged almost $400 for a 20…read moreminute visit that consisted of vitals, seeing a PA and getting a Covid and Flu test, that was it!! I did not get any medication or any further treatment! I'm shocked at those charges!