I've been going to milestone for over 30 years. Always respectful and efficient. Dr Leland is…read morefantastic! I have several chronic conditions and he has always been able to help even if he has to send me to another doctor for treatment. He knows my husband and children on sight. Once I had a ruptured disc and in extreme pain. He sent me straight to have a MRI. Then straight to see a surgeon (there's usually a long time period to receive an appointment).He (his nurse sandra who has become a true friend usually calls) always calls to follow up on my progress. After my heart attack they called the same day I came home. I never notified them. I honestly believe that Milestone is the best in the Upstate. You won't be disappointed.A++++++++++ Tammy D

Office manager and staff have not one shred of empathy for people who have been through losses…read more They are condescending, and have refused me healthcare multiple times today, and are beyond unprofessional when it comes to medical notes. They didn't explain to me at all why my request was continuously denied, these are women btw, you would think they would have a bit more of an understanding when it comes to pregnancy losses, and pregnant women with autoimmune diseases. Anyways, they lost three patients today. This is honestly the very first issue I have had over here so it's really disappointing. I have no issues with the doctors I have seen, ( Dr Pollard and Dr Jones-Moon, who actually did tell me two different things in the situation) but their female nurses and office manager both have awful bedside manner considering their professions. I and my mother spoke to these women today, and they are super caddy and unprofessional. All I needed today was reassurance and an explanation, and for some reason these two things are not within their capabilities as healthcare professionals.

she is the best doctor I ever had!she really cares about her patients and she has a fantastic…read morepersonality she is great

The billing through Mercy is a nightmare. They misfiled with my insurance and it is impossible to…read morespeak to a human at Paris View. Long wait times to speak with a remote individual, who while pleasant, is not involved in billing and difficult to understand. Again, the wait time is so long they seem to want the patient to give up.

I agree with some of the comments below. I went there to see Dr. Whitehead and she was great. She…read morelistened to me and made me feel very comfortable. However, my front desk experience was quite the opposite. Since it was my first time there, I didn't know the protocol of signing in on the sheet of paper so I stood at the counter, was ignored, and then after a while I was snapped at by the woman working at the front desk like I was an idiot! It's a shame that she is the first person anyone interacts with when they first walk in.

This is by far the worst experience I've ever had at an Urgent Care…read more The check in process was efficient they did a great job. The initial nurse I saw was also great, but that Nurse Practitioner or PA whatever she is, Stacy Fender...never again. I tripped on the lip of our garage and twisted my ankle and cut up my knee. This woman acted like she couldn't touch me and wasn't listening to what I was saying. I just wanted to make sure nothing was broke on my foot because the swelling and pain was intense but no bruising and my main point to her...this foot had just recovered from a previous injury, which was like explaining it in a foreign language to her, she didn't get it. Next thing I know, the nurse is bringing me a cup for a urinalysis??? I ask why she says Stacy ordered it...I said for an Xray? Poor nurse she said she just follows orders. Thankfully nothing was broke and when it came time to look at my knee, this chick looked from afar and didn't even bother to redress it but had the nurse come back in, who did an amazing job. I asked Stacy why I had to pee in a cup for an Xray and she got all squirrly and said "it must have been a mistake" yeah your mistake, thank you for PROFILING me so blatantly. Then she had the nerve to say she would remove it so I don't have to pay for it but my urine was clean...UM YEAH I KNOW! I will never return there and possibly no Prisma, I'll just head to my regular doctor! What a shame!!

i received great care but was completely blown away by my bill! I was charged almost $400 for a 20…read moreminute visit that consisted of vitals, seeing a PA and getting a Covid and Flu test, that was it!! I did not get any medication or any further treatment! I'm shocked at those charges!

I'm so glad I found Dr. Tran and the Galen team. I was sick and tired of being sick and tired,…read morewanting to change my life for the better and not sure how to go about it in a way that would actually stick this time. This is not your normal doctors office. My first meeting with Dr. Tran lasted an hour. He spent time listening - not just asking questions, but listening to my answers. Then offering guidance and a path forward that I could work into a busy entrepreneur life. In the past 2.5 months, I'm feeling better, looking better, and most importantly I feel empowered. I know, I know, I'm gushing. I guess that's what happens when you finally find a healthcare team that is focused on helping you, not getting you out the door. Highly recommend.

This place is a hidden gem, highly recommend! It was my first time in the area , but I took a…read moregamble coming here because my skin was breaking out and just feeling soo crummy from weeks of traveling and poor sleep. It was very easy to make an appointment over the phone and the location was also easy to find. I ended up getting a hydrafacial from Alice who was very sweet and knowledgable. It was my first time getting the procedure so I asked a ton of questions which she patiently answered. She explained what she was doing through every step of the process and made sure I wasn't in pain or uncomfortable the entire time. The entire procedure took a little under an hour and the coolest part was at the end when she showed me all the junk that had been extracted from my face! I had a couple of other skin concerns which I asked Alice about afterwards. She gave me an assessment, recommended that I see another specialist and then hooked me up with a ton of skincare samples that might help. She also gave me her number and told me to call anytime if I had questions about any of the skincare products or after-care procedure. My skin currently looks/feels amazing and I will definitely be returning here if I'm ever in the area again. Thank you Alice!!!

Dr.Jason Coben is a wonderful doctor he will sit down and listen to you if you got a problem he is…read morea very caring doctor that really cares about his patients I would recommend him to anybody he is and amazing doctor I've been with him for several years plus his assistant Alissa is amazing to I really love this office

Dr. Coben rocks! This is one doctor that takes his time with you and....he listens to you! He'll…read morealso answer all your questions and then says "is there anything else I can help you with?" That is a remarkable doctor in todays world. I highly recommend Dr. Jason Coben for a family practitioner!