My husband and I went to CoCo Massage & Spa located in Lansing Mall in Lansing Michigan. The…read moreprices for services are on the wall and CoCo Masage & Spa also have flyers in the entrance walk-way. I saw the price of $40.00 for a 30 minute massage. I asked the owner who was at the counter is the cost on the wall and I pointed to the cost. The owner said yes. I said we (pointing to my husband) both would like a 30 minute massage. The owner and possible her husband showed my husband and myself were to go. There as another massage therapist working with a customer that was already there. That customer was getting a chair massage. When the massage was finished. I counted out $80.00 and handed the money to the owners husband - along with a $5.00 each tip. He said no and I thought to myself I know I counted my money correctly. I do not understand the no. The owner pointed to the sign that was behind the counter on the wall. That said "TIP" I said yes and I pointed to the $5.00 bills. The wife then said you pay for tip $20.00 each. I said what? The husband then said more tip this not enough. Then the female owner said you owe $20 each two people this not enough need to give more money. I said no. This is the tip. The owner tossed the money on the counter and spoke in her language to her husband and they pointed to the door and said loudly GET OUT. We left. We were visiting from a different state. This happened today June 7th in the afternoon.

I have been there over 25 times in the past 5 years. language barrier can be tough at massages…read moreare fantastic. Rarely have I had a bad massage. The older gentleman there is top-notch and I always wait for him when I have the time only once have I been disappointed by a different masseuse. I would highly recommend you treat yourself!

I used to see Ashley at the EL location, who I've always had a great experience with, but recently…read moredecided to try out the west Lansing location due to it being closer to where I now live. I scheduled an appointment with April due to Bliss Salon's website saying she's a "curl specialist". I have thick multicultural curls (a mix of 3b - 4a) and tried to make sure someone with experience handled my hair. At the beginning of my appointment, I told April I wanted a trim, to not shape the previous layers to continue growing my hair out, and to define the couple of face framing strands. She told me to accomplish all of that she would need to take off 1" to 1.5" at most, and I told her I was okay with that. April started off by dry brushing my curls. I should've gotten up and ran right then and there, but hindsight is 20/20. About 5 to 10 minutes in, she made her way around to the side/front of my hair. I was finally able to see how much she had cut off. The 1" to 1.5" was more like 3.5" to 4" of curls, so it was likely even more than that. I told her the amount she had cut made me nervous. She responded, "I've only taken off 1" to 1.5" to touch up the layers. But thanks for letting me know", and continued chopping away. This was minutes after we had discussed that I wanted to grow the layers out so my hair could grow out. We were at the point of no return, so I just tried to trust the process. After the cut, April applied the detox and shine treatment to my hair with gloves on. She reminded me to put my hands under the cape to prevent skin exposure to the chemicals. After applying the shine treatment to a strand of hair, April dropped the strand down and it made contact with my open eye, which instantly burned and watered. She handed me a paper towel (without removing her gloves that were covered in the shine treatment) so I could dab my eye. Thankfully, that helped and we were able to continue. Fast forward to the styling process post shampooing and conditioning. April asked me if I usually add volume to my hair. I told her I purposely don't style my hair to be voluminous because the feeling of it being in my face causes a bit of a sensory issue. So, April did the opposite of what I asked for. She proceeded to brush my hair in a way that created volume at the roots and diffused it make it even bigger. At the end of my appointment, my hair was layered and up to my shoulders. It reached the center of my back when I first arrived. Despite this, April truly did do a good job. The way she cut and styled my hair would've been perfect for someone who wants their hair to look like my end result. However, April will never touch my hair again. I should've just sucked it up and made the longer drive to see Ashley. If you have long multicultural curls and want to keep them that way, GO TO ASHLEY IN EL. Before (you can't see the ends of my hair, but you get the gist) and after pictures attached.

literally 1000/10, went to get a blowout and a facial and it was the best experience ever. I am…read morevisiting michigan for MSU and i think this salon is gonna make me committ solely so I can go weekly. shout out to audrey (for the gorgeous hair) and kailee (for the best facial asmr massage)

Very good massage, really good effort, just sad it wasn't enough time. They don't have much…read moreknowledge about the reflex points but they do a better Swedish massage.

This is a great place to go for a massage. Nina is friendly and great at massages. There is a…read morelanguage barrier but she checks with me several times during massage to make sure I'm ok. I have bad back pain and I often go in last minute I am able to get right in and they have great hours. I've been going here for years and never received a bad massage. It's exactly like the website description authentic Chinese massage and I'll be going back soon.

Everything from start to finish was very professional. Massage was high quality and very focused…read more I will definitely return. I highly recommend.

I had a massage today at this place and I almost fell asleep on the table. The lady was very…read moreprofessional and did a wonderful massage for me. I will be returning. Thank You Magic Touch.

Best massage ever. I booked the night before from yelp because I had some back pain from work. She…read moreis the most knowledgeable massage therapist I've ever been to. Her knowledge of anatomy is amazing. She described everything she was doing and went over stretches to do at home the next day

Anyone can put pressure on you and call it a massage, but not everyone can understand the…read morephysiology of your body and then focus exactly where your body is complaining. If you're looking for a meaningful massage experience THIS IS IT. I found Kristin here on Yelp and I'm certain I will not be looking elsewhere, unless she's on vacation (silly but true!), again. She is extremely professional and not only provides relief, but also tools so you can find relief on your own. I honestly cannot emphasize how highly I recommend Kristin.

Helen is an amazing massage therapist. The location is quiet and relaxing. Worth every cent…read more Remember to tip well. The girls work very hard.

Saw coco this past week.Asked for med massage.She gave me very hard and injured my lower back.Hurt…read morefor 3 days what happened to YOUNG girls.coco is probably 45++ will never return used to see EMMA.She was the very best in the state.too bad all you now have is middle aged non english speaking women