Kristen and Jason were great to work with for our sunroom renovation. They quickly responded to my initial call followed by a visit to check out the project. The estimates were clear, very detailed, and they were transparent about the work that would be involved to complete the project. They were very accommodating and worked to make sure that we ended up with the room we wanted. We had started the sunroom project ourselves, but needed someone to do the floor and finish work for us. We started with a concrete floor that was uneven and cold, so we knew getting the floor level and insulated the way we wanted was going to be a difficult project. They built a sleeper system with pressure treated wood and installed insulation between the sleeper joists which provided a flat surface for the finish floor. They also built a closet, installed the trim, flooring, fixed the joint compound and plastered the new walls, reframed the two entry doors, fixed a leaking door, and added on a painting job after we originally said we would do the painting ourselves. Even though the existing walls were uneven, the trim they installed was detailed and they did a good job of hiding the imperfections that were there before they started the project. My wife and I are extreme perfectionists and detail oriented. As such, we are more particular and precise than most people. Therefore, we noticed some issues with the paint which they promptly fixed. When Jason came to look at the paint job he immediately recognized what we were concerned about and made sure the job was completed to our satisfaction. We have worked with other contractors who have tried to make excuses or have tried to tell us that our expectations weren't reasonable. Jason came to look at the project every day, ensuring that what we wanted was what we got. The crew was very friendly and they cleaned up after each day of work. Because of how easy it was to work with them, and how good their workmanship was, as our sunroom project progressed we decided to have them build a small deck in the back of the house and build a new stairway into the house. The entire project came out great and we are extremely happy with our new space. We'd highly recommend Bonsai Builders! read more

I hired Jason and his crew last summer to build a deck in my backyard as well as replace my old front steps. They were incredibly easy to work with, listened to my ideas, and advised me on designs and materials I never would have thought of. The results were more than I ever imagined. Their estimate was spot on and the workmanship is simply impeccable. Jason is not satisfied until everything is perfect. I loved working with them so much, I hired them back to completely remodel my old, tired kitchen. This required a complete gutting and redesign that transformed the old inefficient space into a chef's kitchen. Kristen was invaluable in advising me on tile and lighting. She met with me multiple time at the tile shop where she was able to show me patterns and colors I never would have thought of. At times, she was more excited than me! She even met me at the stone warehouse to select the right piece of granite for my countertops. It's amazing what Bonsai was able to do with my really small kitchen. The results are nothing short of amazing. The design is clean and bright, making this tiny area spacious and livable. I cannot believe this is my kitchen. If you want a contractor who listens to you, quickly responds to your calls, gives honest opinions, accurate estimates, uses only the best materials, who will work with you until you are completely satisfied, and most importantly, keeps an open line of communication throughout your entire job, give them a call. read more

From start to finish my entire experience with Bonsai Builders was amazing! I had a very unique project and wasn't sure if a builder could even take on my idea. When I went to their website I saw all their beautiful work from kitchens, bathrooms, decks and more, but I also read something that caught my eye! Their website had a section of pictures for what they called, "Fun Projects!" Listed in this group were different "out of the box" ideas for different kinds of projects. I knew right away that I wanted to work with them! Kristin and Jason were so great to work with! Honestly, I think they were just as excited to create my voice over booth as I was! They were extremely professional and every step of the way, they really understood my vision. Not only did they listen to detail, but they also designed it to be user friendly with electricity, USB and my very own "On Air" light with the logo of my brand! In the end, I got the most amazing voice over booth!!! It's everything I dreamed of and more! Because of my experience with Bonsai Builders I'm excited to say, that I will definitely be using them again for future projects! Not only were they professional, but they were very fun to work with! I would highly recommend them to everyone I know! read more

Bonsai did an incredible job from concept to finish in renovating our kitchen. After meeting multiple contractors regarding the concepts & process - all of which seemed to have different ideas and processes, we were thrilled with Kristen & Jason's step by step process where they guided us through the work to be done - and how Kristen met with us to pick out flooring, backsplash, counters, etc. The work their contractors did - especially Dave, showed an incredible attention to detail & clear care and skill in their crafts. They showed us how they made certain aspects of the kitchen align aesthetically along the was in a way that showed pride in their work, all while helping make sure our new space was bright & vibrant. Of course some minor issues come up - as any major project would - but they tackled each issue quickly and thoroughly. We were not only able to minimize the time without a kitchen to a few weeks, but we're able to have it ready to celebrate the holidays! We're thrilled to have worked with them - and while it's a project we never hope to have to do again, we are ever so happy to have such a magnificent kitchen now! read more

I would definitely recommend Bonsai Builders. I had them do 2 separate projects for me this year, a second floor remodel with an upgrade to the master bathroom and a custom screened in porch and re-decking a L-shaped deck. Kristen and Jason were great to work with and I greatly appreciated that as this was my first time doing a major project on my own. Kristen took me shopping for floor tiles, shower tiles and countertop, helping me hone in on what I really wanted for style and colors. Jason was so patient with all my questions and concern regarding the remodel with a tight deadline. Their team was very professional making sure to protect my hardwood floors on the first floor as they went in and out. I am so happy with how everything came out and I look forward to working with them again. Elaine S. read more

We had only one full size bathroom in our house, we lived with a completely outdated space with the quintessential blue bathtub for 22 years. We met with Jason and Kristin from Bonsai builders and immediately knew they were the company we wanted to have do our job. They made space by removing a closet and incorporating it into the bathroom, allowing us to move our washer and dryer into the space. Jason and his team are absolutely outstanding, paying attention to every detail. They started and ended the job efficiently and on time. They are also completely accessible, answer questions and phone calls promptly. We absolutely love our new bathroom and would without hesitation recommend Bonsai Builders for any project! read more

We had a punch list of carpentry jobs, which included, but not limited to 1.) replacing the rotted wood frame around a 2nd floor window with PVC, 2.) replacing old rotted shed doors with new ones, 3.) replacing old rotted sidings with new PVC boards. Jason and Kristin were patient, professional, and knowledgeable. They gave options that would save us money. The lead carpenter/contractor was both polite and professional. He was meticulous in getting the job right, and went the extra mile to point out other issues in our house that needed to be addressed immediately. And then proceeded to work on those additional problem areas. Here are some before/after photos. read more

We had Bonsai Builders come out to give us some quotes and options for updating our two bathrooms, and although we ended up putting our house on the market instead of having the work done, they were a pleasure to work with. First, they were the only builders that actually answered the phone, what a pleasure to speak to a live person instead of leaving multiple messages that never get returned. Then, when giving us our options, they were very conscious about trying to save us as much money as possible, and their quote was very favorable and delivered quickly. When we need work done at the new house, we'll be calling them first! read more

We had an amazingly positive experience with Bonsai Builders. Jason and Kristin were extremely responsive in answering questions and walking us through the process as they renovated two full bathrooms for us. The team who worked on our project was neat and respectful, ensuring at the end of each day the work site and our home was left as functional and neat as possible. When unexpected issues arose, Jason called us to give us options, talk through cost, pros /cons etc. We loved the finish bathrooms and loved working with Bonsai Builders. we are already working on quoting our next project with them! read more

The wooden deck on our house, which we bought four and a half years ago, had planks that were beginning to rot. Jason and Kristin responded to our call promptly, and came by to patiently walk us through the entire process and explain all of our options. They didn't try to "upsell" us on more expensive options that we didn't need, and we ended up going with the "medium" option they presented to us. Their staff were courteous and professional, and even managed to remove a rabbit that had been nesting under the old deck for us! The new deck looks great, and we're very happy with Bonsai. Five stars. read more

A heartfelt THANK YOU to Jason and Kristin of Bonsai Builders in Spencer. We needed a second recording space. They designed and built a BEAUTIFUL recording booth for Heidi! This could be the nicest piece of furniture I have ever owned. They included electric and USB outlets IN the booth, lighting and, the "On The Air" light! Jason and Kristin are skilled builders and can build anything you dream up. You guys went over and above! Thank you so much! read more

Jason and staff were very professional, and neat and tidy with their work. He makes sure everything is done perfect, no shortcuts. He did a deck for us as well as putting down waterproof laminate planking. Couldn't have been more happy! Thank you Jason and Kristin for a great job and getting back to us quickly! read more