Came from Fort Wayne to have E-bike looked at; couldn't get the battery out…read more The staff there is amazing as is Thor! Fixed my bike in less than an hour and turned us on to an excellent ice cream shop. They run a business the way it's supposed to be. Love you guys!

Had them order my new letric ebike for me. Very well done. They did the setup and inspection, made…read moresure everything was right before delivery to me. They had patience while working with me, until I decided what I wanted. Steered me in the right direction when I told them what I wanted out of the bike, always leaving me with a few options. Together we ordered the bike from the website and I paid the company it was ordered from, spun zone was then paid for set-up and inspection separately, not near as much as I thought it would be, then told me adjustments in future would not be charged for! Very pleased with this shop, everyone seemed happy to be a part of this adventure. Thank you all very much.

There are those companies that go above and beyond. Lincoln Avenue Cycling definitely went above…read moreand beyond for me. It's no secret that I'm a wheelchair user. It's also no secret that I do a lot of long-distance events. This past week, I did a 150-mile wheelchair ride for charity. As I wheeled into Rochester, Indiana I realized I'd gotten a flat tire because of the somewhat inconsistent surface along one part of the Nickel Plate Trail. Fortunately, I was at the end of my wheeling day and we began searching for a repair option. After a promising option fell through, we looked ahead to Goshen (my next city) and had Lincoln Avenue recommended to us. It's not uncommon for active wheelchair users to use bike shops for tire issues - while not every bike shop carries the right tires, it's generally accepted in the bike community. So, I had high hopes when I saw that Lincoln Avenue carried the Terra Trike (a recumbent bike). Lincoln Avenue absolutely delivered. They tend to prefer that wheelchair users contact them in advance to make sure they have the right parts, though they can also get them in a day or two when needed. I was fortunate that they had what I needed. We called in advance. We arrived. They worked on the wheelchair. They got me going and pretty much saved my charity ride or at least kept me from an undesired major delay. The staff was professional. The crew did the repair well and it held up for the rest of my ride and I was able to complete my event and return home safely. I always worry when I'm on the road in some of Indiana's smaller towns about a breakdown. It's great to know that there's an awesome bike shop like Lincoln Avenue in Northeastern Indiana. Goshen is a small college town and it's absolutely well-served by Lincoln Avenue. I was super happy and would easily return (hopefully for a non-emergency need!).

I have purchased 2 bikes from Lincoln Ave over the years. I send my family there to get bikes…read morebecause I know that Lincoln Ave will take care of them. Customer service is great, they helped me recently with a purchase that needed attention, and worked hard to make it happen expeditiously. Great local bike shop!

Went in looking for our first electric bikes. Dan was fantastic at explaining the differences in…read moremultiple brands and bikes. He listened to what we wanted and then took the time to explain what he had and we got what we needed! We put 30 miles in on our first day and loved how the Troxus bike felt and handled. First time on a bike in 30 years also! We look forward to many years of service from the bikes and Heartland's great service!

These guys you can't compare to any other shops. Their prices are more than fair and can't compare…read moreto anywhere. They service our 2 Specialized e-bikes 2 times a year. Thanks