This has got to be the worst place in London if not the world, the service is poor n the staff are clueless, the owner is a joke and can't even make a milkshake, her customer service skills are the worst I've seen, the shakes are runny n flavourless, owner argues with customers, over Priced poor quality food n the worst shakes. Stick to tinsel at least they friendly helpful n don't argue with you, as they understand Customer service. Also whilst ordering my shake I saw two mice run across resturant floor. Eewww never go again Owners reply- This review is based on a lie. The owners were out on a family wedding all day today. You could not have been served by any owners and another fact is that the place has been awarded the highest rating of hygiene in the whole borough therefore being unsatisfied and being met with not one but even 2 rats speaks for itself how much of a liar and story teller you are. You could put your grievances in writing properly to be dealt with in the proper manner and you would no doubt have been shown a service rebate but you choose a cowards way to put your thoughts online. Good luck to you and boomshakes never want to see customers like you coming through their doors in any case. You are better off at tinsel town. Thank you for your unnecessary made up review.. Just to clarify I'm no coward, and you run a poor quality business which you try to make as a high class business which it clearly isn't, your milkshakes ate flavourless and runny, and all your customers would be better of with tinsel, you may have won a award which is dated , but at present you did have mice run around on my visit, also regards to my experience, it took place several weeks priorer to my visit you donut. So please do not reply and accept you run a poor low quality and over priced business. read more